Release Notes

RMM Central - build 10.2.21

Bug fixes

The issue with the management PPM upgrade, caused by an exception in file reading, has been resolved.

RMM Central - build 10.2.20

Enhancements

RESTAPI support has been extended to include Network Devices, enhancing the seamless integration and efficient management of both UEM and network environments.

Bug fixes

Maverick client jar has been upgraded from 1.6.24 to 1.7.56.

Management Component (build 11.2.2335.14)

Bug fixes

Issues with removing Zoho Assist integration from MDM have been fixed.

Monitoring Component (build 12.7.316)

Enhancements

json jar has been upgraded to version 20231013.
Apache Tomcat has been updated to enhance security.
A Content Security Policy has been implemented to enhance security.
For VMware monitoring, migrated to VMware vSphere management SDK jar, from the previously used vijava, a third-party jar, to ensure better efficiency.
A new "UnManage the Orphaned VMs" option has been introduced in the VMware Update Inventory window, to unmanage the orphaned VMs.
Users can now view the Probe name on Google/Zoho map in the Central, by enabling the 'Show Label' option.
Servers and desktops in the network device monitoring inventory can now be synced with ServiceDesk Plus MSP through integration.

Bug fixes

Previously, in certain cases, webhook notification profiles failed to trigger due to some issue in the certificates trusting process. This issue has been fixed now.
Previously, an internal server error would occur when UPS type devices were rediscovered. This issue has been fixed now.
Previously, the AMap configuration page would be shown instead of the Zoho Map because of an internal issue. This has now been fixed.
While expanding the widgets in a Group snapshot page, the 'Summary' widget showing the availability distribution chart, would overlap with the expanded widgets. This issue has now been fixed.
While importing devices from the Layer2 Map for discovery, there was no pagination to scroll through all the devices. This issue has now been fixed.
Previously, when a user is updating the display name of a device that existed in more than one business view, the display name is updated as the device label. This issue has been fixed now.
Previously, when a group was created using custom field criteria with conditions 'Not Equals' or 'Not contains', the devices/interfaces that had no values for the corresponding custom fields were not added to the group. This issue has now been fixed.
Previously, for process monitors, when the threshold condition was equal to zero, users were not able to set the rearm values. This issue has been fixed now.
Previously, users were not able to declare string threshold values for string performance monitors, since integer validation was carried out. This issue has been fixed now.

RMM Central - build 10.2.18

Bug fixes

Minor updates to the certificates which are used to verify the upgrade file.

Management Component (build 11.2.2335.12)

Enhancements

Patch cleanup settings can now be configured to remove unwanted patches older than one month or two months.
Gain visibility into detailed summaries of patch-level deployments and their compliance status with the newly introduced Patch Compliance Report.
JSON jar component has been upgraded to 20231013.

Bug fixes

Issues in patch deployment due to excessive open file descriptors have now been fixed.

RMM Central - build 10.2.17

Bug fixes

An issue causing build upgrade failure has been resolved.

Management Component (build 11.2.2335.7)

Features

RMM Central extends it's support for Linux machines running on ARM processors.

Enhancements

RMM Central now supports macOS Sonoma.
Full screen option has been enabled for self service portal to enhance the content clarity.
Ability to Create Custom Groups based on Active Directory Objects has been introduced.
Additional inclusion criteria have been introduced to facilitate tailor-made deployments using Dynamic Custom Groups.

Bug fixes

Issue in replicating data from central server to distribution server has been fixed.
Issue in listing empty custom group name under self service portal view has been fixed.
Issue in creating packages manually under specific cases has been fixed.
A SAML authentication failure that occurs when the name ID is chosen as the email ID has been fixed.
Issues with listing Rocky Linux machines in the Execution Status view post the manual deployment have now been fixed.

Monitoring Component (build 12.7.311)

Enhancements

Users can now change the category of a 'Wireless Access Point' device if the Access point is not mapped to any template of Wireless LAN Controller.
Users can now choose either the device availability or health status severity based data in a 'HeatMap' widget.
Filters have been introduced for Availability fields in Advanced Reports.
From now, Start time and End time will be displayed while exporting and scheduling time based Default and Advanced reports.
In advanced reports, two new filter types "Is Empty" and "Is Not Empty" were introduced.
Three new modules -Credentials, Notification Profiles, and Monitors have been introduced in advanced reports.
New widgets for 'Printer Status' and 'Cartridge Info' have now been added to the Printer Snapshot page.
Introduced CLI monitoring support for Linux FreeBSD & Mac OS devices with default monitors.
Under Reports -> Advanced report, introduced a new column called 'is Agent-Monitored Device' to filter out agent-monitored devices.
VMware physical NIC and HBA alerts will now have their respective ESXname in the alert message.
For HyperV discovery, encoding has now been added during the xml parsing, for fetching few VM properties.
In the graphs page, a new option has been introduced, that allows the users to see the Average/Min/Max values, when the aggregated data is viewed.
For Agent-monitored devices, Inventory Asset details will now be updated based on the properties enabled under the "Properties to update on device re-discovery" option found under the "Discovery Settings" page.
Introduced 3 new Performance monitors , Load Average (CLI), Load Average per Processor (CLI) and System Up Time in days (WMI).
Monitor-specific 'Data Collection Error Logs' can now be seen on the graph page of the corresponding performance monitor.
A new option to suppress Interface specific alarms has been introduced.
For the forecast trend graph feature, introduced an option that allows users to configure the historical data to be used (in days) from the Graph display settings.
If the forecast option was selected from the device snapshot page, the resulting graph will now be displayed in aerial mode instead of linear.
The interface forecast graph UI has been enhanced by starting the scale for error and discard interface graphs from zero, and capping the forecasted Tx and Rx utilization graphs at 100.
While adding IPMI credentials, the default port value will now be displayed.
Henceforth, the device search option will be available by default in the 'Add monitor' page, if the page was accessed either from the Device Template or Admin > Network Devices > Performance monitors.
A new filter for the event type has been introduced in All alarms and Recent alarms widgets.
Two byte characters are supported in the Subject and Message fields, while configuring alarm escalation rules.
In the column chooser under Alarms page, a new option has been introduced, to list the custom fields associated with the source device of the alarm.
Users can now update Custom Field values in bulk, either from Inventory or from Quick Configuration Wizard.

Bug fixes

In previous versions, users were unable to disable the IP SLA Monitor due to an internal issue. This issue has been fixed now.
When a global search was performed, sometimes the submenu failed to load. This issue has been fixed.
Previously, when SMS Gateway URL was configured with an IP, and if the same IP had been configued in Proxy settings under "No Proxy for", the SMS server posting to the url, was still using the proxy settings. This issue has now been solved.
In previous version, the 'Apply Interface Template' page would go blank due to an internal issue. This has been fixed now.
Previously, the devices plotted in the Zoho Maps were moved to different coordinates due to an internal issue. This been fixed now.
Previously, there were issues in fetching the Meraki Switch port when discovering a Meraki Device. This has been fixed now.
Previously, when the 'Do Not Add' action was configured in the re-discovery rule, the existing devices would be skipped from the discovery. This issue has been fixed now.
Due to an internal issue, a Layer2 Map would only show partial device mapping during rediscovery. This issue has now been fixed.
In previous version, slowness was observed in the Interface list view page when a filter was chosen. This issue has been fixed now.
There was an issue in displaying the time in the integrated report's UI. This issue has been fixed now.
Previously, in Scheduled pdf report some fields were empty. This issue has been fixed now.
There was an intermittent slowness while generating advanced report for interfaces. This issue has now been fixed.
Previously, there was an issue in scheduling the Monitor graph report. This issue has been fixed.
Previously, under the inventory and servers related subtabs, agent-monitored devices were not being listed out, when WMI protocol filter was selected. This issue has been fixed now.
Previously, when associating an Idle Agent to the corresponding device, the error message was not displayed properly with the troubleshooting page link, if the agent was in a non-communicable state. This issue has been fixed now.
Previously, if the DNS name of the HyperV server was not reachable from RMM Central-installed server, the VMs were not listed during the HyperV discovery or rediscovery. This issue has been fixed now by carrying out the HyperV discovery using the property given in the "Poll Using" field of the "Device Summary" section.
Previously, in certain instances, the rediscovery schedule was skipped, even when the VMware & Nutanix parent devices were out of the downtime and unmanaged state schedule. This issue has been fixed now.
Previously, virtual monitors were not associated to virtual servers, that were discovered with CLI credentials. This issue has been fixed now.
Previously, in VMware hardware monitoring, some unconfigured sensors were being added to the device, which raised unnecessary alerts while polling. This issue has been fixed now by preventing the sensors from being added to the device.
Previously, data models were not deleted, even when the Adaptive Thresholds feature was reverted by disabling the checkbox found under Admin -> Network Devices -> Monitoring -> Monitor Settings -> Adaptive Thresholds. This has been fixed now.
Previously, there were issue while updating the Layer 2 Map name with two byte characters. This has been fixed now.
Previously, users were unable to access the Meraki device snapshot page from Meraki Controller snapshot > All devices page in the Central. This issue has been fixed now.
Previously, the Interface discovery page wasn't visible when a Probe is choosen in Central. This issue has been fixed now.
In previous version, the create group option was displayed in the Probe due to an internal issue. This has been fixed, since groups can be created only on the Central server.
Previously, there was an issue while discovering HP EML/ESL TapeLibrary. This issue has now been fixed.
Previously, storage reports showed a maximum of 10 rows. This issue has been fixed now.
EMC Unity Storage- FileSystem Utilization, Storagepool Utilization, RAID MEMORYUSAGE & PureStorage(API)- Volume Utilization, VolumeGroup Utilization monitors provided incorrect values. This issue has been fixed.
Previously, there was an issue in EMC VNX File storage device discovery. This issue has now been fixed.
Previously, Tapelibrary snapshot page was not loading properly. This issue has been fixed now.
Previously, for Cisco devices, even if the sensor name returned NULL response from the device, they were still being added under the Device snapshot page. This issue has been fixed now.
Previously, for some Cisco devices, the sensor names contained the status of that sensor. Now, the sensor status has been removed from its name.
Previously, on adding agent-based desktop category devices, the RAM and hard disk details were not being updated in the device summary. This issue has been fixed now.
Previously, while updating the hard disk size, if there was any mismatch in the number of instances between the OIDs, incorrect values were displayed. This issue has been fixed now.
Fixed the alignment issues faced, when Nutanix and Xen Maps were chosen under the Maps page.
Previously, if the folder name had a space in it, the send trap action under the notification profile did not work. This issue has been fixed now.
Previously, there were issue in listing Groups under Inventory page in the Central Server. This has been fixed now.

RMM Central - build 10.2.15

Bug fixes

The issue of endpoint agents losing connectivity has been fixed.

Management Component (build 11.2.2333.1)

Features

Screen recording option has been introduced to Linux machines.
You can now view the Defender information and threats details for Windows devices under Inventory.
In MDM, Shared device mode is now supported for Android device which allows multiple users to use a single device while maintaining separate user profiles, data, and app installations.

Enhancements

MDM now allows you to enroll personally owned (BYOD) devices using Android Device Policy app provided by Google.
Enhancements have been made to improve the performance of notification server.

Bug fixes

Issues with immediate deployment of patches have now been fixed.
Issues with manual deployment due to regeneration of configuration files on modifying target computers, have now been fixed.

RMM Central - build 10.2.13

Features

Agent-based monitoring is now supported for Windows servers.

Enhancements

Network device monitoring probe can now be installed in Linux OS.

Monitoring Component (build 12.7.243)

Enhancements

The dashboard widget layout now allows a more flexible resizing of widgets, for an enhanced user experience.
The time taken to backup the data using backupdb.bat has now been optimized.
Previously, all the central users were listed in Notification Web alarm page. This issue has been fixed now, and only the users with access to the probe will be listed.
The default IP SLA widgets on the dashboard can now be configured to show the 'Top N' and 'Bottom N' data.
Users can now save an Interface Discovery Profile and schedule it as required.
Custom widgets for 'Devices by Disk Utilization' have now been added to the dashboard, under the Health and Performance Widget Groups.
Henceforth, users can enable/disable the VPN Tunnel monitoring from the 'VPN' tab of the firewall device snapshot page.
The database operations that were carried out during the Nutanix inventory update, have now been optimized for better performance.
The VM inventory pages that are available under the virtualization tab, have now been paginated.
Henceforth, whenever there is a problem in data collection scheduling, alerts will be generated to notify the user regarding the same.
Previously, URL Monitors were not shown in the infrastructure widget. This has been fixed now.
Under dashboard, the "Custom" sub-tab has been rephrased to "Custom Dashboard".
Under Admin > Network Devices > Monitoring > Script templates, introduced a new column called "Associated devices count".
Zoho Maps has been upgraded from 8.5.1 to 8.7.7 version.
Henceforth, the data that is displayed in the 'Heat Map' widget of the Dashboard, will be sorted according to device status.
Support for OS Version has been added for a few Palo Alto 3200 series firewalls.

Bug fixes

In previous version, when a new Probe was installed, new user management data were not synced from the Central to Probe server. This issue has now been fixed.
Fixed the XSS vulnerabilities found under the Data Collection Error Handling page.
In some cases, the data in an exported PDF could not be viewed clearly. This issue has now been fixed.
Previously, it was possible to import an empty file through 'Import Devices' action under Maps page. This has been fixed now.
Previously, in Report Builder, creating Interface Reports failed with an UI error. This has now been fixed
Previously, the SNMP monitors that were associated from Admin > Network Devices > Performance monitoring were not fetching the data properly for virtual devices. This issue has been fixed now.
There were few issues with the VMware discovery or rediscovery processes, due to SSL handling. This has been fixed now.
Previously, all SNMP devices were listed in the Hardware Health Report, instead of just the hardware devices. This has been fixed now.
There was an error alert shown while sending test mail, if SSL/TLS had been disabled. This issue has now been fixed.
Previously, WMI and CLI data collection failed due to credential loading issue. This has been fixed now.
During the probe startup, if there was no communication between the central and the probe, time-zone conversion for historical data failed. This issue has been fixed now.
Fixed the issues faced with VMware discovery and rediscovery, that happened while updating the virtual machine details, if the migration had occurred.
Previously, in the Performance monitor settings page, users were not able to edit and save the monitors that didn't have any unit value. This issue has been fixed now.
Under Business View page, the scroll bar wasn't displayed in the Dashboard View. This issue has been fixed now.
Previously, the Discovery Rule Engine could not be associated to devices discovered in bulk (comma separated IP addresses) from the Add Device/Server page. This issue has been fixed now.
During Layer 2 discovery, there were issues in rendering the map due to duplicate device mappings. This issue has now been fixed.
The out of memory (OOM) error arising due to bulk SNMP requests sent during Layer2 discovery has been fixed now.
Previously, the group filter doesn't take effect when scheduling the Device Availability Dashboard Report. This issue has been fixed now.
Previously, there were issue in restoring the database backup if there are more than 20 custom fields associated to the device. This issue been fixed now.
The 'Interface Discovery' option was not displayed when specific probe was selected. This issue has been fixed now.

RMM Central - build 10.2.11

Bug fixes

Addressed minor alterations and bug fixes associated with inputting data in certain fields during User and Customer creation.

Management Component (build 11.2.2328.1)

Features

RMM Central now supports patching for CentOS Stream systems.
MDM now supports automated user assignment for the Android QR code enrollment method.

Enhancements

The patch deployment workflow has been enhanced to further simplify the patching experience.
Ability to customize deployment operations for auto update software templates has been introduced.
MDM now supports Chrome Education Upgrade and all the device policies provided by Google, for advanced Chrome device management.
Enhancements have been made to monitor the distribution server's replication status.
Patch scanning time in yum-based Linux distros has been optimized.
Users can now modify targets of an existing configuration.
Custom reports can now be created for multiple customers.
Customer-specific admins can now view custom reports for their managed customers even if the report is generated by other users.

Bug fixes

Issues with the mismatch in values present in the Installed Patches and Failed Patches columns in APD Systems view have now been fixed.
Issue in activating two-factor authentication under specific cases has been fixed.
An RCE vulnerability that could be exploited only by an authenticated adversary has been fixed.
Linux Agent installation issues on ZFS file system have been resolved.
Issue in renaming the computers under specific cases has been fixed.
Issue in ending the remote session for Windows computers under specific cases has been fixed.
Issue in populating software details in self service portal under specific cases has been fixed.
The issue with the customer filter under inventory alerts has been fixed.
Notifications can now be configured only for users who have access to particular customers.

RMM Central - build 10.2.9

Enhancements

New API to obtain inventory of all devices is now made available.
Restricted admin view is now enabled for "Technician" user role.

Bug fixes

Certain cases of web console rendering issue has now been fixed.
Issue in support chat icon has been fixed.

RMM Central - build 10.2.8

Enhancements

The naming convention of management and monitoring capabilities of devices within the product UI has been updated to reflect the product capabilities. The "UEM" tab is updated as "Endpoints" and the "Monitoring" tab is updated as "Network Devices".

Management Component (build 11.2.2320.1)

Features

Technicians can now view hardware details of endpoints from System Manager.

Enhancements

Deployments would automatically be re-initiated once missed patches are uploaded.
Adding details such as host name, username and passcode while configuring macOS binding policy has been enhanced.
Web Content Filter policy for Mac endpoints is now available in configurations.
Patching support for Linux non-security updates have now been automated for improved efficiency.
Ability to restrict applications using CSV import under Block Executable has been introduced.
Users can now allow or restrict Multi-window mode (split screen mode) for Android Kiosk devices.

Bug fixes

Minor UI fixes while uploading patches have been made.
Issues with linux patch deployments have been fixed.
Issues with linux on-demand deployment configurations have been fixed.
Communication between agent and Notification Server has now been optimized.

Monitoring Component (build 12.7.131)

Enhancements

If any users request for an invalid URL, or if any internal server error happens while processing the request, we will present our customized error page containing the error message.
Introduced an option that allows users to export the audit reports(General), in PDF or XLS formats.
The maximum limit of database statistics has now been increased from 15 days to 31 days.
Hardware monitoring support has now been introduced for Palo alto firewalls and Huawei switches.
In the Alarms page, a new column has been added under table view to display the IP Address of the Alarm source.
The snapshot page of MSSQL devices have now been revamped for enhanced user experience.
Users can now configure two interfaces when adding link between two devices in a Business View. Also, they can choose to display In/Out traffic of the respective interfaces.
Henceforth, clicking on the link in a Business View will display the interface traffic details on a separate panel instead of redirecting to the interface snapshot page.
Under Alarms tab, three additional filter options have been added to sort the alarms by time.
Henceforth, if the user chooses to 'Suppress Alarms' of any device, the same will be reflected on the 'Recent Alarms' tab of a device snapshot page.
Introduced a new category of reports called "Performance Monitors by devices", that lists the devices and the corresponding performance monitors associated with them, along with their threshold configuration details.
When there is delay in processing a Probe's data in the Central, an alarm will be raised to notify the user.

Bug fixes

Previously, there was a Cross-site WebSocket hijacking vulnerability, which led to unauthorised access of websocket connection. This has been fixed now by configuring trusted origins. (Reported by CERTXLM. Refer : CVE-2023-29505)
Previously, when a large number of widgets were associated to a dashboard, occasionally the UI got frozen when loading it. This has now been fixed.
Previously, an OOM issue was reported during WebSocket communication between an agent and a probe. This issue has been fixed now.
Previously, when many URLs were added, the pages were loading slowly. This issue has been fixed now.
Previously, there was an out of memory error due to the load in URL monitoring. This issue has been fixed now.
When more than 10 URLs were deleted in bulk, the time taken to delete the URLs was quite long. This issue has been fixed now.
Previously, when a sensor name was "NULL" for IPMI devices, the hardware tab was not loading properly. This issue has been fixed now.
Previously, there were issues in scheduling downtime for URL monitors. This has been fixed now.
Enhanced the efficiency of polling, by optimizing the queries executed, when adaptive thresholds was enabled.
Previously, users faced issues with Nutanix discovery, when a new Nutanix cluster was discovered with a UUID similar to an existing Nutanix cluster. This issue has been addressed by blocking the same.
Fixed the issues related to VM migration cases in Nutanix discovery, and rediscovery.
Previously, there were issues in scheduling downtime for URL monitors. This has been fixed now.
When the Rearm Criteria is configured but the Match Criteria is not configured for a Trap Processor, the associated trap alarm was not cleared. This issue has been fixed now.
Previously, in the Alarms tab of a device snapshot page, the tooltip text of the alarm actions (Add Note, Acknowledge, Unacknowledge, Clear, Delete) would always be shown in English (US) irrespective of the selected language. This issue has been fixed for the respective languages now.
Previously, when generating the Notification Profiles Triggered report, filtering using the corresponding notification profiles of a selected device was not possible because of an internal issue. This has been fixed now.
Previously in the Alarms page, when no columns were selected from the Column Chooser for display, it resulted in broken UI. This issue has been fixed now.
The webhook requests failed due to the unnecessary spaces used in the header or custom parameter key values. This has been fixed now.
Previously, while invoking a webhook, certain issues were faced when the data was sent in JSON format. This has been fixed by escaping the reserved characters.
In Admin-Monitoring, under probe details page, the managed device count was shown incorrectly as '0'. This issue has now been fixed.

RMM Central - build 10.2.5

Enhancements

NAT and Secure Gateway Server settings are now unified under general settings.

Bug fixes

The issue with SSL certificate sync has been fixed.

Management Component (build 11.2.2312.1)

Features

Wake on LAN is now supported for Linux devices.
Introducing remote Task Scheduler for Windows devices.
Security configurations for Mac devices have been added.
Ability to set up extensible SSO for Mac devices has been introduced.
Technicians can now access Linux Terminal and perform command line operations from System Manager.
MDM now supports configuring app update policies, to update Store and Enterprise apps at a preferred time and interval.

Enhancements

MDM now displays the Security patch level for Android devices under the Inventory tab
MDM inventory details for computers are now unified under a single view in the Inventory tab.
File transfer under remote control will now happen through web socket for added security.
You can now view the battery temperature of devices in MDM.
Configuring Windows Kiosk profile has been enhanced.

Bug fixes

Issue in accessing System Manager Settings has been fixed.
Enrollment page loading issue under specific cases has been fixed.
Issues with updates pertaining to patch approval actions not being displayed on action log viewer have been fixed.

Monitoring Component (build 12.7.116)

Enhancements

Networking device monitoring support is now introduced for the latest versions of Windows 10 and Windows 11 devices in RMM Central.
Users can now navigate to the device snapshot page, from the device names listed in the VMsprawl dashboard widgets.
Optimized the VMware tags custom field updation process, during the VMware rediscovery.
Device Availability details are now available in the device summary widget now.
Custom Dashboards will now be visible along with the default dashboard tabs.
jQuery UI package has been updated to version 1.13.2, in order to overcome potential vulnerabilities.
Henceforth, the "Device up and responding" alarm will also contain the last downtime information.
Henceforth, users will be able to add units and numbering when creating/editing a Rack view.
Storage Node Status monitor has been newly added to the device template of EMC Isilon Storage device model.
With the Perf Group option, performance monitors can now be categorized into a group and used for generating Advanced reports.
MomentJS has been upgraded to version 2_29_4 and Moment-Timezone has been upgraded to version 0_5_40.
From now, NOC view will only be displayed if the user has access to at least one dashboard in the NOC view.
The NCM add-on now supports multibyte character is supported across the modules.
Now, users can generate Security Audit Reports for Cisco ASA, Fortinet, Hillstone, Netscreen, PFSense, Watchguard, Dell Sonicwall, Juniper SRX, and Checkpoint firewalls.
Now, Velocity Jar has been upgraded to the latest version of 2.3.
The NCM add-on now supports Cambium Networks Switch; Citrix ADC Loadbalancer; FireEye EX and NX Series Modules; FS Series Switch; Huawei USG Series; Opengear CM and IM Console Servers; and Netgear M Series Switch models by default.
Now, users can add multiple Additional block Criteria for Advanced Custom Criteria in Compliance Rule.
Now, Config Block End in Advanced Custom Criteria in Compliance Rule is made optional and supports single line block.
Now, PagerDuty can be configured in the NCM add-on to raise incidents automatically on configuration upload requests and backup failures.

Bug fixes

Previously, there was a Denial of Service (DOS) attack vulnerability in Object deserialization. This has been fixed now. (Reported by Da22le)
Fixed certain security vulnerability issues related to xmlrpc-client-3.1.3 jar and xmlrpc-common-3.1.3.jar (CVE-2016-5003, CVE-2016-5002, CVE-2016-5004) xmlrpc client and common jars have now been upgraded from version 3.1.2 to version 3.1.3 to enhance security.
Previously, from versions 12.5.230 and above, .NET Framework 3.5 was used to remove custom patches/additional folders in the RMM Central- Monitoring directory which affected the functionality during/after the upgrade. The .NET Framework 3.5 dependency will not be required for successive upgrades.
In Dbquery Page, when a single column name was executed, there was an issue in navigating to the next page.This issue has been fixed.
Previously while receiving Alert notifications via SMS, all the variables were displayed in a single line. This has been fixed now.
Previously, under Audit Report->General-> Devices->Filter, unauthorized devices were listed that are not to be viewed by the Business view user. This has been fixed now.
Earlier, there was an issue while deleting the probe, where the devices from the NCM add-on were not deleted from RMM Central. This issue has been fixed now.
Previously, in certain cases, stale Linux/Windows credentials were being associated to devices. This issue has been fixed now.
Disabled the option to copy files while accessing systems through RDP, to prevent potential security vulnerabilities.
Previously, when a tab character was present in the instance name, the archived data was not dumped in the Central. This issue has been fixed now.
Previously, VMWare tag retrieval failed since the connection was established before verifying the host name. This issue has been fixed now.
Previously, when the "All virtual machines" reports where filtered based on the vendors, the reports were reset automatically. This issue has been fixed now.
Previously, there were issues with VMware discovery and rediscovery, while updating certain virtual details. This has been fixed now.
In certain instances, VMs or hosts with primary IP addresses as v6, were facing issues with being discovered as a virtual server during discovery and rediscovery. This issue has been fixed now.
During the audit logging for data collection failures, duplicate auditing occurred in few scenarios. This issue has been fixed now.
Previously, for HyperV host's "disk space usage" (VIWMI) monitor, the units were previously displayed in GB, even though they were measured in KB. This issue has been fixed now.
Previously, users were not able to select the 'today' criteria in Reports. This issue has been fixed now.
When navigated to Script Templates page via the Monitoring side tab under Settings, "More Actions" option was missing. This issue has been fixed now.
Previously, when the UI language was updated, the threshold messages were still being displayed in the default language. This issue has been fixed now.
During device rediscovery, the value of 'Serial number' custom field were not updated in Central due to an internal issue. This has been fixed now.
Previously, the alarm in the Group snapshot page were not redirected to the Alarms page. This issue has been fixed now.
Previously, if a user configured an Interface group with empty thresholds, it wasn't possible to update the threshold values for the interfaces (of that group) from the Interface snapshot page. This issue has been fixed now.
The issues in redirection from 3D floor view to device snapshot page and rack page has been fixed now.
For capacity monitors associated to RAID protocol, incorrect polling time was shown when the credential authentication failed. This issue has been fixed now.
A spike in CPU usage was noticed after associating throughput monitors to Huawei storage devices. This issue has been fixed now.
Earlier, PostgreSQL database read only user faced a permission issue in accessing newly created tables. The issue has been fixed.
Sometimes, when a widget's embed code is rendered inside a Custom HTML widget, it might fail to load in Noc View. This issue has been fixed now.
While associating devices under Add/edit Notification Profiles, sometimes searching for a specific device name might be slow when a lot of results show up. This has been fixed now.
When the user account of a shared dashboard owner is deleted, there was an issue when updating the dashboard details. This has been fixed now.
Earlier, from version 126258, we had an issue where configurations were not being saved for "Cisco Firepower Threat Defence" device. This issue has been fixed now.
Earlier, we had an issue where viewing configuration differences was not possible when the content was in XML format through change notification and backup schedule emails. This issue has been fixed now.
Earlier, we had an issue with syslog change detection for certain H3C devices. This issue has been fixed now.

RMM Central - build 10.2.3

Management Component (build 11.2.2300.7)

Bug fixes

Minor security enhancements and issue fixes have been made.

Monitoring Component (build 12.7)

Enhancements

JRE version 1.8.0_362 will be used in fresh installations.
Tomcat, Wrapper and various product-specific components have been updated.
Henceforth, users will be able to add a maximum of 2000 elements to a group from the Inventory page.
To avoid slowness in the Interface templates association page, users will henceforth be able to choose a maximum of 1000 interfaces at once.
The webpage loading speed in the client server has been optimized for better end-user experience.
To enhance security and to maintain user scope, an additional user authentication layer has been introduced.
Introduced an option that allows users to export the snapshot graphs, in the form of PDFs.
Queries with slow responses have been identified and optimized.

Bug fixes

Previously, there was a slowness during upgrade. This issue has now been fixed.
PPM Upgrade failure in RMM Central Probe with remote PostgreSQL database from versions older than 126275 to latest, has been fixed.
From version 12.6.322, if the central and probe server OS languages were different, and when the probe was accessed from the Central UI, there were issues in translation. This issue has been fixed now.
PostgreSQL version has been upgraded to 14.7. The PostgreSQL vulnerability issues from version 10.21 have been fixed now.
Previously, there was an issue while downloading a scheduled report, this has been fixed now.
Previously, during Cisco ACI discovery, the corresponding Tenants and Endpoint Groups were not discovered. This has been fixed now.
Due to improper termination of the SSL certificate verification process in some cases, there was a sudden spike in CPU usage. This issue has been fixed now.
Previously, there was an out of memory error while carrying out archiving-related operations. This issue has been fixed now.
Previously, in certain instances, when processes with arguments length more than 1000 were added, the processes were shown to be in down state. This issue has been fixed now. Previously, when devices were associated with stale WMI/CLI credentials, false credential alerts were being raised. This issue has been fixed now.
For Japanese versions, the script monitor's threshold status "Normal" was not being displayed properly under the monitors tab of the device snapshot page. This issue has been fixed now.
Previously, when a WMI monitor was in the scheduler queue, the test monitor action did not work. This issue has been fixed now.
Remote code execution vulnerability was identified during the data transfer in RMM Central Monitoring. This has been fixed now.
Previously, there were slowness observed in the Groups list view page when more groups were added. This has been optimized now.
Previously, in the match content section of URL, users were not able to give double quotes as the double-quoted strings were considered as a single string. This issue has been fixed now by introducing "\" as an escape character.
If the URL was added using the "Import via CSV" option, users were not able to edit the URLs from their respective snapshot pages. This issue has been fixed now. Previously, partial data was being displayed in the real-Time graph of a SNMP Multiple type monitor with an OID expression, when the denominator OID value for some instances returned as zero. This issue has been fixed now.
In RMM Central Monitoring under the HyperV host snapshot page, newly discovered VMs were not listed under the Virtual machines tab, and for those discovered HyperV VMs, details were not being shown under the VM Info tab. This issue has been fixed now.
When a virtual parent device has been unmanaged, and the corresponding child entities have been unmanaged and managed, virtual monitors of the child entities are shown as disabled under DCM, when the parent device is managed back. This issue has been fixed now. Previously, when more than one filter was being applied, URLs were not being listed under the "Servers -> URL" subtab. This issue has been fixed now.
The forecasted value of CPU Utilization and Memory Utilization monitors in Adaptive Thresholds was exceeding 100 in few cases, this has been fixed now.
Forecast trend report related time filters were shown for other reports. This is fixed now. jqGrid has been updated to version 5.7.0, in order to overcome potential vulnerabilities.
Previously, the alerts raised when script monitors were down, were not being cleared properly. This issue has been fixed now.
Previously in certain instances during VMware rediscovery, few VMs were not being fetched due to SSLHandshakeException, which lead them to be moved under "Device Category". This issue has been fixed now.
Previously, if the connection between a Probe and the Central is not established, the Probe will shutdown in 15 days. Now, it will shutdown in 7 days and emails will be triggered to notify the user.

RMM Central - build 10.2.2

Bug fixes

The minor issue with upgrading to 10.2.1 has been fixed.

Management Component (build 11.2.2300.6)

Bug fixes

In MDM, Issues with uploading mobileconfig files in the iOS Custom Configuration profile, have been fixed.

RMM Central - build 10.2.1

Bug fixes

The minor issue with QR code regeneration in two-factor authentication has been resolved.

Management Component (build 11.2.2300.5)

Enhancements

PostgreSQL database version is upgraded from 10.21 to 10.23.
Executing query reports has been enhanced.

Bug fixes

Issue in Linux agent installation/upgrade under specific cases has been fixed.
Issue in accessing the Self Service Portal under specific scenario has been fixed.
File permission issue in Linux agent has been fixed.

Monitoring Component (build 12.6.311)

Enhancements

Around 83 device templates and 19 SNMP monitors have been newly added for a wider support of device models during device discovery.
Two-byte character support has been added for the group name parameter across multiple APIs.
A widget for Network Path Analysis has newly been added. It is now available among the list of General Widgets.
The minimum polling interval for monitoring a network path, has now been reduced from 10 minutes to 5 minutes.
For improved security, customers can now enable/disable weak ciphers and weak TLS versions in the GUI itself.

Bug fixes

Previously, there was an issue while executing commands in Run System Command & Run Program notification profiles. This has now been fixed.
Custom fields widget under Device and Interface snapshot pages will display only the fields with values henceforth.
Device Templates and monitors that were previously mapped to duplicate vendor names have now been unified. The templates and monitors mapped to Fortinet Inc. and Fortigate vendor names were unifed as 'Fortinet'. Similarly, Arista as 'Arista Networks', F5 Networks Inc. as 'F5 Networks' and CyberPower System as 'CyberPower'.
Device templates having SysOID that starts with .1.3.6.1.4.1.10734, will henceforth be classified as Trend Micro.
Previously, the devices under Juniper SRX 4100, Juniper SRX 4200 and Juniper SRX 4600 device types were incorrectly categorized as Switch instead of Firewall. This issue has been fixed now.
There was an issue in sending recurring Notification mails from certain Profiles configured for a device, because the alarm got cleared before delay schedule. This issue has been fixed.

RMM Central - build 10.1.53

Features

RMM Central can now secure clients' browsers with Browser Security add-on.

Enhancements

Remote Offices page in the product has been enhanced to display Distribution Server and Probe Server details.
Probe installed machine name can now be viewed in Dashboard and Remote Office Summary page.
Remote Office name can be edited and repeated for different customers.

Bug fixes

Page loading issues under User Administration tab has been fixed.

Management Component (build 11.1.2242.7)

Features

Technicians can now remotely access Windows PowerShell.

Enhancements

MDM now allows you to deploy eSIMs to iOS and iPadOS devices without user intervention.
MDM now allows you to retain eSIM configurations on the device even after factory reset.
You can now integrate ACME CA with MDM to automate the creation, distribution and installation of client certificates without user intervention.
MDM now supports configuring a firewall payload for macOS devices, to ensure advanced security.
MDM now supports configuring Freeze Periods to suspend the OS updates on Android devices for a scheduled period.

Bug fixes

Issue in Linux agent installation/upgrade under specific cases has been fixed.
Issue in accessing the Self Service Portal under specific scenario has been fixed.
Issue in establishing remote connection in specific cases has been fixed.
File permission issue in Linux agent has been fixed.
Issues with replication in Distribution server has been fixed.
Issue with blank agent icon on MacOS Ventura has been fixed.
In MDM, Issue due to which Shared iPad profile configured with 'Send diagnostics data to Apple' restriction could not be distributed to the device, have been fixed.
In MDM, Issues occurring while exporting Group column data from Inventory and Managed devices tab have been fixed.
In MDM, Issues displaying Profile Owner devices with dual SIM as duplicate devices have been fixed.
Issue in displaying specific column for remote control under action log viewer has been fixed.

Monitoring Component (build 12.6.306)

Enhancements

Storage monitoring support has been extended to Tegile Intelliflash device model.
WLC Monitoring is now supported for H3C WX3520H, WX5540H and Ruijie WS6008.
The time range in minutes for Integrated reports scheduled weekly and monthly will appear from 0 to 60 in multiples of 5.
Special characters in scheduled reports URL has been encoded now for all languages.

Bug fixes

Previously, when exporting the IPSLA list view (under Network tab) using export as CSV option, the 'Path' column was missing in the CSV file. This issue has been fixed now.
Previously, there were issues in deletion of business views from the list under the Maps tab. This has now been fixed.
The XSS vulnerabilities identified with the custom links in various pages, have now been fixed.
Previously, under Monitoring's Inventory tab, non-administrator users faced issues with viewing the monitored devices list. This issue has now been fixed.
Previously, the syslog forwarder was sending garbled characters if non-English characters had been forwarded. This has now been fixed.
Previously, the syslog flow rate was always shown as 0, even if multiple syslogs were being processed. This has now been fixed.
The maximum ping packet count has now been restricted to 4, to optimize scalability in availability monitoring.
The XSS vulnerabilities associated with Business Views and Inventory pages have been identified and fixed.
Previously, the sub-interfaces weren't added when discovering interfaces from the device snapshot page. This has now been fixed.
Previously, there were issues in plotting the stack topology map of the Switch Stack snapshot page. This has now been fixed.
The XSS vulnerabilities identified in the Business View Summary widget have now been fixed.
Previously, when HyperV-VM had multiple memory instances, wrong value was being displayed for the memory under the VM info tab. This issue has been fixed now.
Previously, for nutanix virtual machines, under the virtual machines tab, the virtual disk capacity was being displayed in MB instead of GB. This issue has been fixed now.
Previously, even when adaptive thresholds were disabled and manual thresholds were enabled in device templates bulk edit threshold page, the alarm message will be displayed as adaptive thresholds-related alarm. This issue has been fixed now.
Previously, the RowCount functional expression was not working for String type OIDs. This issue has been fixed now.
Enhanced the DCOM authentication level to Packet Privacy for device WMI communication.
Previously, the "Test URL" option under device specific URL's alarms page was not working properly. This issue has been fixed now.
Previously, the groups were not sorted properly when 'Group by Groups' filter was chosen in the Tree view pane under the Inventory tab. This issue has been fixed now.
Previously, when an alarm of an unmanaged URL was cleared, the URL status was changed to clear, instead of unknown/unmanaged. This issue has been fixed now.
Previously, it wasn't possible to save the interfaces rediscovered from the device snapshot page because of an internal issue. This has been fixed now.
While emailing or scheduling a report, restricted special characters used in message and subject fields will now be indicated on the product UI.
Previously, users were unable to add the RCA name, description and annotation in languages other than English. This issue has been fixed.
Certain untranslated texts found in the RCA feature has been translated now.
Previously, 3D Floor View and Rack View widgets failed to fetch data. This issue has been fixed now.
Previously, fetching data of node monitors failed for NetApp ONTAP storage device model. This issue has been fixed now.
Previously, discovery failed for Huawei devices in certain cases. This issue has been fixed now.
There was an issue while discovering Dell EMC VNX-BLOCK device model when security mechanism was enabled in NaviCLI. This issue has been fixed now.

RMM Central - build 10.1.50

Features

The rebranding feature is now available in RMM Central.
You can now choose to disable probe servers for Remote Offices.

Enhancements

Customer names can now have up to 50 characters.

Bug fixes

The issues in filtering devices while resolving the license shortfall have been fixed.
The issue in modifying Remote Office from the UEM Tab has been fixed.

Management Component (build 11.1.2239.2)

Features

Technicians can now rename remote computers.
Technicians can now view real-time network and computer performance during remote sessions.
Patches can now be pushed to the Self Service Portal on Windows and Linux machines.

Enhancements

All customers filter is now available in patch reports.
Endpoints are now categorized as servers and workstations based on operating system and separate billing is introduced for each category.
Added app notification settings control for iOS and macOS Profiles
MDM now supports an option to deprovision devices in bulk by selecting multiple devices under Enrollment > Devices.

Bug fixes

Minor enhancements and issue fixes have been made.
Minor security enhancement for Linux agents.
Minor issues under port settings have been fixed.

Monitoring Component (build 12.6.278)

Bug fixes

For enhanced security, SSL will be enabled by default with a self signed certificate in Monitoring Probe during installation. Administrator users can update the SSL certificate under Settings -> Security settings option.
For enhanced security, SSL will be recommended to be enabled after the upgrade in Monitoring Probe. Users can skip this notification for 2 weeks, after which the recommendation will be displayed again.
While selecting MIBs under Trap Settings, it was noticed that the previously selected MIBs were not saved. This issue has been fixed now.
Previously, when the URL debug was enabled, sensitive information of few APIs were being logged. This issue has been fixed now, to prevent sensitive data exposure.
Description of datastore-related monitors have now been updated to convey that, they will be supported only for non-vsan datastores.
The issue with SNMP-based device availability monitoring has been fixed.
The upgrade status of the Probes was not marked completed when a user followed the manual upgrade procedure after uploading the PPM files. This issue has been fixed now.
When unprocessed archived files are found in the Monitoring folder, it will be notified to the user via an email and an alert.
Trap Processors listed under Load from MIBs option were not updated even after the MIB file is modified. This has been fixed now.
There was an issue in accessing the device snapshot page of storage devices that contains special characters. This issue has been fixed now.
Probe name and Customer name has now been included in the email subject of Data Collection Manager Diagnostic report.
Optimised the widget loading performance for certain widgets.
The Stored XSS vulnerability issues leads to JS injection, that were identified in the URL Monitors, have been fixed now. (Reported by Ranjit Pahan)

RMM Central - build 10.1.46

Management Component (build 10.1.2232.2)

Bug fixes

An SQL injection vulnerability that could be exploited only by an authenticated adversary has been fixed. (CVE-2022-47523)

Monitoring Component (build 12.6.273)

Enhancements

The visualization library 'vis.js' has been upgraded to 9.1.3 version.
Notification Profile/template related critical operations such as add, update and test will now be carried out with OTP authentication if TFA has been enabled.
Around 79 device templates and 41 SNMP monitors have been newly added for a wider support of device models during device discovery.
Switch Stack monitoring is now supported for 'Cisco 9500 Fixed Switch Stack' switches as well.
For log file monitors, apart from string identification, users will now also be able to view the occurrence count of search string in the Alarm Message.
Introduced support for basic Latin special characters in URL Name.
Introduced a "Data Comparison" tab, under the "Diagnostics Support" page of RMM Central, that helps users identify the data sync issues between the probes and central setups.
Introduced a feature that allows users to forecast the trends for performance monitors, interface, and datastore graphs, from the device snapshot page.
Introduced exclusive reports for forecasting the trends of any performance monitor.
Added a forecasting trend widget, that helps users visualise the trends of their desired performance monitor.
Minor usability enhancements have been done to File integrity monitoring.

Bug fixes

setEnv.bat failed File Integrity scanning after performing the DB Configuration using DBConfiguration.bat. This issue has now been fixed.
Previously, a few SNMP monitors displayed inappropriate data due to incorrect OID expression, unit or graph name. This issue has been fixed now.
Previously, the racks in a Business view were not redirected to the rack snapshot page. This issue has been fixed now.
Previously, the alarms that appear upon hovering the business view shortcut were not redirected to the respective alarm page. This issue has been fixed now.
Previously, there were issues in fetching the device list in the Inventory, Network and Server tabs when multiple vendors were selected from the filters under Donut view. This issue has been fixed now.
Previously, the distribution chart from the Device Availability Dashboard report had discrepancies while generating 24 hour data after the 28th of a month. This issue has now been fixed.
The XSS vulnerability issues identified in the Meraki & IPSLA pages have been fixed now.
Previously, there were issues while associating device template to a number of devices in bulk. This issue has been fixed now.
Disabled the "Time Window" option under the Schedule reports page of Interface graphs and Device Availability, Packet Loss and Response Time graphs.
Previously, when users open a interface snapshot page from a device snapshot page, they were not able to navigate to the snapshot page of the subsequent interface. This issue has been fixed now.
Previously, for interface widgets created using Interface Report Builder, the same parent name was displayed in the tooltip. This has now been fixed by introducing their respective parent names.
Previously, custom field values updated in the Monitoring Probe for devices or interfaces wasn't pushed to the RMM Central due to an internal issue. This issue has been fixed now.
Previously, there was an XML External Entity (XXE) vulnerability in UCS module. It has been fixed now.(Reported by Cisco Talos-Marcin Nago. Refer: CVE-2022-43473)
Previously, users were not able to fetch report for data stores by using the "generate report" option under the "inventory" tab. This has been fixed now.
In some cases, the script files that were created temporarily during data collection were not being deleted when the product shutdown abruptly. This has been fixed now.
Even when adaptive threshold settings were disabled globally, they were still being associated to virtual devices. This has been fixed now.
The total alarm count displayed under the AD/ Exchange tab in the device summary page, was not reduced when alarms were cleared. This issue has been fixed.
Previously, unwanted hardware alerts were raised for standby state of Juniper devices. This has been fixed now.
Under the device snapshot page, the "Installed Softwares" tab has been renamed to "Installed Software".
The info messages for managing and unmanaging URLs have now been translated accordingly.
Previously, for certain cases, users were not able to update the "Top N monitored values of a performance monitor" widget. This issue has been fixed now.
When hardware monitoring was disabled under the Monitors settings page, the Hardware information widget data was empty for the newly discovered IPMI SNMP devices. This issue has been fixed now.
When incorrect SNMP credentials were used along with right one, the IPMI SNMP discovery was not happening. This issue has been fixed now.
Previously, read privilege dashboard users were not able to collect data for dashboard widgets linked to real-time categories. This has been fixed now.
Previously in some cases, when LUN serial number length exceeded 100 characters, VMWare discovery failed. This issue has been fixed now.
Earlier, there was an issue in adding and editing domains in version 126258. This issue has been fixed now.

RMM Central - build 10.1.45

Features

Network Configuration Management feature is now available for RMM Central as an add-on.

Enhancements

The character length limit for Remote Office name has been increased to 50 characters

Management Component (build 10.1.2232.1)

Sign-in credentials from the clipboard can now be copy-pasted in a remote session.

Enhancements

You can now limit the number of times a user can postpone shutdown or restart operation.
You can now send announcements to target computers.
Quick Launch feature is now supported for Linux OS.
PostgreSQL database version is upgraded from 10.17 to 10.21.
Tomcat version upgraded from 8.5.72 to 8.5.78.
All customers filter is now available in inventory reports.
JRE version upgraded from 1.8.0_282 to 1.8.0_332.
Technicians can now move devices between Remote Offices within their scope.
Windows 11 compatibility check has been introduced.
Introduced the ability to add custom name to managed devices.
MDM now supports enabling Data Usage on Samsung devices, via Custom Settings app.
MDM now supports custom keyboard settings when default keyboard is enabled via Custom Settings.
In MDM, You can now enable or disable the AutoFill settings on devices for user input fields.
MDM now prompts for a reason to be entered when Kiosk Mode is paused.
For advanced Wi-Fi security, MDM now supports adding PAP support key.
In MDM, The Clear App Data command is now supported for Non-Samsung devices.
Certificate signature verification has been enhanced for product upgrades.

Bug fixes

Minor issues in System Manager has been fixed.
Issue while connecting to Remote Session after Reboot has been fixed.
The issue in accessing devices remotely through MDM Inventory page has now been fixed.
A minor UI fix on the MDM app distribution page has been made.

Monitoring Component (build 12.6.259)

Enhancements

The minimum refresh Interval of the Real Time graphs have been changed from 1 second to 5 seconds to avoid discrepancy in the SNMP device.
The map file can now be reconfigured using the new 'Edit Map Settings' option in the Google Maps page.
The polling status of each monitor(s)/ interface(s) can now be viewed under the Monitors/ Interface tab in the device snapshot page.

Bug fixes

Users were unable to return to the NOC view window when a device snapshot page was opened from the NOC view screen. This has been fixed now.
Previously, there were issues in saving the location values when zoom action was performed in the Maps widget. This has been fixed now.
In some cases, the Monitoring component upgrade failed due to an issue with discovery profile name duplication. This has been fixed now.
Previously, there was an issue in initiating Interface Discovery in the RMM editions. This issue has been fixed now.
Previously, there were issue while updating the multi-byte characters in the threshold message field under Availability monitor threshold page. This has been fixed now.
Previously, there were issue while updating the multi-byte characters in the Availability Alarm Message field under Device Down Settings page. This has been fixed now.
Previously, there were issue in adding a new Device Template with multi byte characters in its name field. This has now been fixed now.
Previously, multibyte characters were not supported in the description fields of dashboard and NOC view. This issue has been fixed now.
For builds 125430 and above, Under Audit -> General reports, only the latest row was available in the report for PostgreSQL database, when the time period chosen was more than 7 days. It has been handled now.
Earlier, multibyte characters were not supported in the Syslog rule name. This issue has been fixed now.
Previously, Customer specific MSP dashboard widgets are not deleted automatically, when a customer is deleted. This issue has been fixed now.
Unmanaged probes triggered the Probe-down mail alerts. This issue has been fixed now.
Stack overflow error in the websocket client has been fixed now.
Inappropriate Time window filter in the 'Device Downtime report' has been removed now.
When navigating directly to the Business View page from the Inventory dropdown tab, the UI incorrectly showed an 'Add Device' button instead of the 'Add Business View' button. This has been fixed now.
Japanese translation missed for few field labels in the link properties page in the Business view have been added now.
Previously, the discovery profiles with the profile type "Single Device" (created before version 125174), were not displayed. This has been fixed now.
Discovery profiles created after updating an existing IPv6 range profile, couldn't be listed due to an internal issue. This has been fixed now.
The 'Devices Availability Dashboard report' title in the scheduled PDF report had a minor typographical error which has been fixed now.

RMM Central - build 10.1.43

Bug fixes

An insufficient session expiration issue in few APIs has been fixed.

Management Component (build 10.1.2220.9)

Bug fixes

APNs certificate page loading issue in MDM tab has been fixed.

RMM Central - build 10.1.42

Bug fixes

The issue in integration with ServiceDesk Plus MSP version 13 has been fixed.

RMM Central - build 10.1.41

Management Component (build 10.1.2220.7)

Bug fixes

JAR version(s) prone to Text4Shell (CVE 2022-42889) is no longer in use and has been upgraded.
Minor issue fixes have been made.

Monitoring Component (build 12.6.251)

Bug fixes

The unused older version of Apache's 'commons-text' jar has been removed.
Previously, URLs were not deleted even when the devices associated to it, were removed from monitoring in bulk. This issue has been fixed now.
Previously, when the URL snapshot page was accessed from the URL reports section, the resulting snapshot page was not displayed. This has been fixed now.
The "Check Now" option for URLs in workflow was giving a blank response. This has been fixed.
Previously, functional expressions were not being applied for SNMP Monitors using Float 32/64TC type OIDs. This has been fixed now.
Due to an exception thrown while executing script during the discovery process, HyperV host discovery failed in certain cases. This has been fixed now.
When storage capacity of the cluster or serial number of the disk was not available in PrismAPI response, Nutanix discovery failed. This has been fixed now.
Previously, vCenter's VMware map failed to load due to pattern mismatch error of an API parameter. This issue has been fixed now.
For certain Xen VMs, incorrect guest OS was displayed. This issue has been fixed now.
The PDF design has been updated for Reports.
In build versions from 126135, a white screen appeared instead of Choose the Criteria page while accessing the Notification Profile option from the device summary page under Inventory. This has been fixed now.
Previously, SNMPv3 based device discovery would fail due to an issue in fetching Engine ID from the device. This has been fixed now.
Unable to load Zoho Maps from 12.6.151 version due to an internal issue. This has been fixed now.
From versions 12.5.645, in an alarm's snapshot page, log details of workflows not associated with that alarm were displayed. This has been fixed now and only workflows relevant to the selected alarm will be listed.
Previously, sensitive user data was logged during Network discovery. This has been fixed now.
Configuring Alarm Suppression in Quick Configuration Wizard failed for Business Views that had special characters in its name. This has been fixed now.

RMM Central - build 10.1.40

Features

RMM Central can now be integrated with ManageEngine ServiceDesk Plus MSP.
Multi-language support: RMM Central can now be localized in 10 new non-English languages - Brazilian Portuguese, Danish, Dutch, Finnish, Korean, Norwegian, Polish, Portuguese, Swedish, Turkish.

Enhancements

Two Factor Authentication will now be enforced for all users/editions including Free Edition.

Management Component (build 10.1.2220.6)

Enhancements

In MDM, Enhancements have been made to facilitate Connected App support.
MDM now supports enabling Data Usage on Samsung devices, via Custom Settings app.
MDM now supports custom keyboard settings when default keyboard is enabled via Custom Settings.
In MDM, You can now enable or disable the AutoFill settings on devices for user input fields.
MDM now prompts for a reason to be entered when Kiosk Mode is paused.
For advanced Wi-Fi security, MDM now supports adding PAP support key.
In MDM, The Clear App Data command is now supported for Non-Samsung devices.

Bug fixes

Resource ID validation issue in Rest API version 1.3 has now been fixed.
Minor issue in initiating chat during remote session has been fixed.
Minor issue fixes have been made in System Manager.
Subscription check for CentOS and Oracle systems has been fixed
MDM now supports configuring iKev2 protocol and IPSEC for iOS per-app VPN payload.

Monitoring Component (build 12.6.163)

Features

Introduced URL monitoring feature for MSPs to effectively monitor URLs from their client's environment.
A new option has been introduced in the UI to manage or unmanage monitor instances for storage devices.

Enhancements

Configurations and actions of the IP SLA monitor will now be audited.
Users can now view monitoring data for Printer devices in Advanced reports.
Monitors under the Settings -> Monitoring -> performance monitor association page can now be associated to the probe from the central server.
The performance monitor association page (under Settings -> Monitoring) is now revamped with a few additional options for better user experience.
Performance monitors can now be dissociated from already associated devices.
Already associated devices will now be listed on the right panel during Individual Performance Monitor association.
Around 22 device templates and 62 SNMP monitors have been newly added for a wider support of device models during device discovery.
Custom Fields association has now been restricted from Probe to avoid mismatch of Custom Fields between Central and Probe.
The default Database Maintenance limit of the Central server for maintaining Alarms has been increased from 10000 to 50000.
If no new Tampered/External files were detected during the File Integrity auto scanning, the previously raised File Integrity Alarms will be cleared.
The Tree view under Inventory and Widget tabs, has now been optimized to list devices in segments of 1000 each, for improved usability.
The APIs for "associateDeviceTemplate" and "getDeviceNotes" have been optimized for better performance.
Meraki Switch and Meraki Security devices are now listed in the Switches and Firewalls category list view respectively, under Network tab.
From now, a new external api getAdvancedReportData should be used to fetch monitoring data for advanced reports. The getReportsData is applicable only for default reports and is restricted to fetch data for advanced reports.

Bug fixes

The XSS vulnerability issues identified in the Business View page under Inventory, has been fixed now.
There was an issue in displaying characters of other languages (other than English) in the SSH/Telnet Terminal page . This has now been fixed.
Previously, there were issues while associating a business view with multi byte characters in its name, under user management and AD authentication. This has now been fixed.
From version 12.5.629, no data was displayed when a filter was applied to the All Events report. This issue has been fixed now.
In Advanced Reports, monitor name was not displayed, when the name of a selected monitor had a forward slash (/). This issue has been fixed.
Schedule reports were not created when the selected Business View filter had 2 byte characters, This issue has been fixed.
When a report generated using the Report Builder option is exported for a custom time period, the timeToDisplay parameter value pattern mismatch warning appeared. This issue has been fixed now.
Previously, the Root Cause Analysis (RCA) page was not available in the Chinese and Japanese language. Now it has been translated.
There was an issue while updating existing user details from version 126132. It has been fixed now.
Previously, incorrect japaneese UI messages were displayed when a service monitor was deleted. This has been fixed now.
Fixed an issue where future eventlog pollings would stop whenever there was a database issue during an ongoing poll.
Previously, if multiple users initiated interface discovery at the same time, the interfaces not matching the criteria provided by the user, were also discovered. This issue has been fixed now.
Previously, there were issues with the data collection of IP SLA Path Hop using SNMPv3. This has been fixed now.
Previously, there were issues in fetching the device list from Inventory, Network and Server tabs while using Group filter. This issue has been fixed now.
Previously, in Widgets that covered alarm data, any text involving special characters was shown as encoded values. This issue has been resolved.
PostgreSQL has been upgraded to version 10.21. The PostgreSQL vulnerability issues from 10.20 have been fixed now.
PostgreSQL JDBC Driver has been upgraded to version 42.4.0. The PostgreSQL JDBC Driver vulnerability issues from version 42.2.2 have been fixed now.
Fixed the unreliable data deserialization vulnerability in the XML-RPC jar files by removing the concerned dependency.
When devices are discovered using IPs, the associated interfaces with respective IPs are also added. However, in a rare scenario, when a device IP does not have an interface, traps were not received. This issue has been fixed now.
Previously, under Alarms, Root Cause Analysis, there was an issue with the UI layout of the Create RCA Profile page. This issue has been fixed.
Previously, there were issues while exporting data from Availability graphs, Google/Zoho maps, Device Templates and Dependency Tree (under Device Downtime scheduler) in the RMM edition. These issues have been fixed now.
Previously, when associating a Device Template, the devices were not listed under "Associate to Devices" page in the Central Server. This issue has been fixed now.
For improved security, access limitation has been introduced for all exposed/post APIs.
Previously, users were unable to save the Business view if it contains business view shortcut with custom icon.
The listAllAdvancedReports API that is used to fetch advanced report details such as the Name, Id and Description, has been updated as an external API.

RMM Central - build 10.1.35

Enhancements

RMM Central now supports unified legacy and modern management capabilities using Default Remote Offices.
RMM Central icon has now been rebranded.
Invitation for users via email has now been introduced.
To enhance security, Secure Communication (HTTPS) will be enforced in 14 days.
Security Settings on the RMM Central web console has been revamped.
RMM Central admin can now specify language during each user creation and modification.
The general details section in the 'Support tab' will not be available for Customer Administrators.
Agent and Distribution Server can now be downloaded as exe files under Remote Office summary page.

Bug fixes

Web console loading issue after service pack update has been fixed.
Issue in proxy template for Secure Gateway Server has been fixed.

Management Component (build 10.1.2220.3)

Features

Option to halt patch operation and meta file download has been added for Linux Machines.

Enhancements

Windows 11 compatibility check has been introduced.
Reboot pending view has been enhanced.
Some of the patch reports are now available under the all customers view section.
2 Factor Authentication has been enabled for manual agent uninstallation.
From now on, only macOS 10.11 and above will be supported.
Security has been enhanced in repo manager exe.
Masks for auth key values in logs have been added.
Option to skip redownload of offline meta files for nominated machines is added.
Added enhancement for agent language.
Ability to reuse server proxy and retry Notification Server connection has been added.
Multi-select option for a selected criteria has been enabled under Reports.
Users can now configure download windows, only during which patches will be downloaded.
Missing patch download can be further customized with the newly introduced Patch download settings.
Issue in showing the correct Modified Time for files has been fixed.
Minor sorting issue in the Time Logged feature in Event Viewer has been fixed.
The Action button under Registry and File Manager has been improved for better accessibility.
In MDM, Enhancements have been made to automatically distribute app configurations using a profile, on Unsupervised devices.
In MDM, Enhancements have been made to display specific error messages when scheduled actions were initiated on unsupported devices.
Enhancements have been made in Emergency Mitigation Service (EMS) to provide emergency mitigations by automatically applying urgent fixes to your server
Minor enhancements have been made to the User Interface, to highlight MDM enrollment methods and their benefits.
MDM now supports displaying customized messages on Android devices, when a user tries to access restricted functionalities.
MDM now supports managing multiple location tokens from Apple Business Manager
In MDM, You can now view the Sync failed status for Managed Google Play apps, along with the respective reasons.
MDM now provides an option to test APNs connectivity and display intermediary error messages to understand and resolve network issues.

Bug fixes

MDM enrollment template tokens were not created for users associated to the customer during customer creation. This has been fixed.
Email validation issue under Inventory module has been fixed.
Minor issue fixes and enhancements have been made.
Minor sorting issue in the File Size feature of File Manager has been fixed.
Pre and post-deployment actions will be disabled when no applicable patches are found.
Installation status for dependency patches in APD has been added.
Issue with the OS filter has been fixed.
Issue in Linux agent store directory and switch ID for patch deployments has been fixed.
Issue with the Red Hat 8 patch scan and license detection has been fixed.
Issue with scan details and status has been fixed.
Issue with the Linux agents dynamic custom group has been fixed.
Issue with the dcconfig binary opening many files has been fixed.
Issue with the scheduled scan has been fixed.
Deployment issues have been fixed in SUSE using Zypper instead of rpm tool.
Red Hat nomination issue sync due to null version in network has been fixed.
Panic Issues in Automated Patch Deployment have been fixed.
Issue in the service startup has been fixed.
Issue in script configuration has been fixed.
Issue in the notification and message handler has been fixed.
Deployment window issue in APD and test groups has been fixed.
Issue in Gz file extraction has been fixed.
Issue in immutable flag of redhat yum cache binary has been fixed.
Deployment issue due to the Red Hat Update Infrastructure subscription has been fixed.
An issue with the Distribution server crashing while processing Linux agent dependencies has been fixed.
An issue in manual configurations due to pre-deployment reboot action has been fixed.
Issue with scan failure occurring if it is triggered before executing the DB sync has been fixed.
Issue with the agent sending certain data to the server has been fixed.
An excessive data exposure issue has been fixed.
Server startup slowness issue has been fixed .
Issue in executing certain commands in the remote command prompt has been fixed.
Issue in executing scheduled tasks based on target scope has been fixed.
Issue in adding license file under Inventory module has been fixed.
Privilege escalation issue has been fixed.
MDM now supports a column to display a device's dual SIM phone number on the Inventory tab.
An authentication bypass issue has been fixed (CVE 2021-44757).
A Denial of Service vulnerability has been fixed.
A file upload vulnerability has been fixed.
Issues with uploading certain APK files on the MDM console have been fixed
In MDM, Issues with displaying Location History of devices that have been inactive for over 30 days, have been fixed.
Resource ID validation issue in Rest API version 1.3 has now been fixed.

Monitoring Component (build 12.6.132)

Enhancements

A VMware query that was frequently used in scheduled rediscovery of vCenter/ ESX and few other operations, has now been optimized to reduce the CPU usage of OpManager installed server.
For VMware virtual machines having 'SUSE openSUSE' OS, the type will now be updated as 'Linux'.
Serial modem based SMS notification feature is no longer supported now.
To enhance security, we have introduced password protection for Backup Zip files.
JsTree plugin has been upgraded to version 3.3.12.
Morris js library has been upgraded to version 0.5.1.
Raphael js library has been upgraded to version 2.3.0.
Select2 plugin has been upgraded to version 4.0.13.
Moment plugin has been upgraded to version 2.29.2.
Moment Timezone plugin has been upgraded to version 0.5.34.
Cropper js plugin has been upgraded to version 1.5.12.
Gridstack js library has been upgraded to version 5.0.0.
Underscore javascript library has been upgraded to version 1.13.2.
Around 755 device templates and 145 SNMP monitors have been added for the proper classification of devices.
Introduced support for configuring multiple linear threshold values of the same alert severity.
Interfaces will not be moved to Idle Interface state. However, the existing idle interfaces will remain the same and can be managed.
Google Map zip download URL has been changed from http to https.
Options to edit and delete alarm notes have been added in the product UI.
The maximum length for Username in Mail Server Settings has been increased from 100 to 255 characters.

Bug fixes

Previously, there were issue in addition of IP SLA monitors with SNMP v1/v2 credentials. This has been fixed now.
During HyperV rediscovery, there was an issue in mapping the newly discovered virtual machine whose discovery failed during the previous discovery process, when auto VM discovery was disabled. This has been fixed now.
There was an issue with virtual maps (HyperV, VMware, Nutanix) that had Japanese entity names. This has been fixed now.
There was an issue in associating VMware partition monitor from VMwareVirtualMachine device template for virtual machines having the device type as 'Unknown'. This has been fixed now.
While creating an advanced report, performance monitors data filtered for the last 1 hour was not shown. This issue has been fixed.
When advanced reports are scheduled daily using the global schedule option, the reports were generated on alternate days instead of everyday. This issue has been fixed now.
When reports are generated and exported using the report builder option, the X-axis values in the exported file were trimmed and did not appear as the actual report. This issue has been fixed now.
Editing a scheduled report failed when a Group or Business view associated with that report was deleted. This is conveyed appropriately in the UI with an error message.
In the Virtual Type field in advanced reports, when fields other than the default fields are present in the database, the report generated did not show complete data. This issue has been fixed.
LAN email id is supported for scheduling a report.
The star icon for favorite reports did not appear for other languages except English. This issue has been fixed now.
When a report generated using the Report Builder option is exported, the timeToDisplay parameter value pattern mismatch warning appeared. This issue has been fixed now.
When Group Name filter was selected in advanced reports, It automatically changed to Device Name. This issue has been fixed now.
While scheduling a report, if the Schedule type is changed to Publish URL, the URL variable was not automatically inserted into the message field. This issue has been fixed.
The storage capacity of Netapp ONTAP devices was displayed incorrectly. This has been fixed now.
Previously, data collection for certain monitors associated to Dell EMC Unity Storage failed. This has been fixed now.
Previously, there were issues while managing or un-managing certain storage devices. This issue has been resolved.
Previously, the discovery process failed when Dell EMC Data Domain devices were added. This issue has been fixed now.
Negative values were returned as SNMP OID response for Disk Utilization and Partition monitors with huge disk space (in the range of TBs). This issue has been fixed now.
Hex Code was returned for OCTET STRING type OIDs while checking the custom monitors' response during their addition. This has been fixed now.
There was a conflict in rendering the correct image when two real time graphs were started simultaneously in image mode under two different tabs of the same browser. This has been fixed now.
Real time widgets were either frozen or shrunk in some cases when the dashboards or a particular widget was refreshed. This has been fixed now.
The Internationalization inconsistencies in the eventlog monitor's name has been handled. From now on, the event log rules names will be shown based on the user selected language.
The graph in NOC View was plotted improperly in some cases if data being plotted was huge in size. This has been fixed now.
RMM Central now supports SHA-2 algorithm for SNMPv3 authentication to ensure more secure monitoring of your network devices. SNMPv3 Credentials can now be configured with SHA-256/SHA-512 algorithm in addition to the existing SHA and MD5.
During discovery, devices and interfaces were incorrectly added to the group created with 'Custom Field' criteria even when the condition failed. This issue has been fixed now.
Issues with the 'sort' filter in Device Downtime report has been fixed now.
Interfaces were duplicated in trap discovery when multiple traps were received simultaneously. This issue has now been fixed.
Devices were not added properly in Google/Zoho Map during discovery and rediscovery for Mimomax device type. This issue has now been fixed.
'Configure Interface' option was unavailable on the snapshot pages of some networking devices. This has been fixed now.
Maximum and minimum values were not displayed properly on the Interface Real Time graph. This issue has been fixed now.
There were issues when redirecting to the device snapshot page from the 'Dependency Details' tree view in the Device Downtime Scheduler configuration page. This redirection link has been removed now.
In the "Interfaces down in a device" widget, the icon for 'admin status' was incorrectly displayed as critical although the Interface Admin status was up. This issue has been fixed now.
Network Discovery was stopped when the approve or ignore devices action was performed when the discovery is in progress. This issue has been fixed now.
Unwanted alerts were thrown in Central when in a Probe any Custom Monitor (WMI/SNMP) is deleted or if any Device Template is modified and associated to the Devices or deleted. This has been fixed now.
The Device template added in Central wasn’t pushed to Probe due to an internal issue. This has been fixed now.
A few SNMP monitors were not collecting data due to an incorrect OID expression. This issue has been fixed now.
An incorrect alert was displayed in the Central due to an internal issue that appears when updating or deleting a Device template in Probe. This has been fixed now.
The Device template added in Central wasn’t pushed to Probe due to an internal issue. This has been fixed now.
During VMware discovery, the configured discovery rule engine was not executed. This issue has been fixed now.
When printer devices were rediscovered using the schedule option, the IP address, DNS name and Display Name fields were duplicated due to an internal issue. This issue has been fixed now.
During Interface discovery, a "General Failure" error was received when fetching 'ifSpeed' value (though SNMP response was proper in MIB browser). This has been fixed now.
When a device configured with SNMP protocol for availability monitoring was deleted and added again, the default Availability monitoring protocol was set to SNMP instead of ICMP. This issue has been fixed now.
In Layer 2 map, interfaces were found missing for devices that shared the same LLDP sysname and for devices that had a parent as well as child device associated with it. This has been fixed now.
In the Watchguard Firewall device snapshot page, the 'Last Connected Time' under VPN Summary was incorrect. This has been fixed now.
When an alarm raised with any severity level is cleared, it denotes the completion of an alarm cycle. Alarm notes added before an alarm cycle will not be shown in list view of alarms in the UI, only the notes added during the current alarm cycle will be shown.
A few files related to license module were listed in the file integrity scanning. This issue has been fixed now.
While editing a notification profile with a large number of devices added to it, the device association page froze. This issue has been fixed now.
From now on for sensitive tasks in workflow, users have to enter an OTP that is generated to perform the following actions: Add Workflow, Edit Workflow, Copy Workflow and Import Workflow.
Script related critical operations such as add, update and import will now be carried out with OTP authentication when TFA is enabled.

RMM Central - build 10.1.29

Bug fixes

A Remote Code Execution (RCE) vulnerability reported by Piotr Bazydlo (@chudypb) of Trend Micro Zero Day Initiative has been fixed.(CVE-2022-37024)
A vulnerability due to unauthenticated access of the user API key has been fixed now.(CVE-2022-36923 reported by Anonymous working with Trend Micro Zero Day Initiative)

Management Component (build 10.1.2138.16)

Bug fixes

Minor issue fixes have been made.

Monitoring Component (build 12.6.105)

Bug fixes

Users have the option to skip TFA now. Option to disable Two Factor Authentication is now available.
Availability graph for access points could not be loaded in Central due to an internal issue. This issue has been fixed.
While Adding/Editing NOC view in Chrome and Edge versions, users experienced alignment issues. This issue has been fixed now.
For HyperV-VMs , the OS type will now be updated automatically during discovery.
There was an issue with VMware Rediscovery while updating LUN Details. This has been fixed now.
There was an issue while reverting adaptive thresholds in the device template. This has been fixed now.
The XSS vulnerability issues identified in the Widgets and Inventory pages have been fixed now.
Local File Inclusion vulnerability in sparkgateway component is now fixed.
Unused codes have been removed to increase performance, improve security and prevent vulnerabilities in the product.

RMM Central - build 10.1.28

Management Component (build 10.1.2138.15)

Enhancements

OAuth authentication introduced for Mail Server Settings.

Bug fixes

The issue in selecting targets from the AD for configuration deployment has been fixed.
Issue in accessing query reports has been fixed.
Issue in Remote DB access from UEM settings has been fixed.
Under Inventory Management, Issue in adding exclusions to prohibited software has been fixed.
Under Inventory Management, Issue in receiving scheduled Audit Summary Email has been fixed.
Under Inventory Management, Issue in displaying hard disk in Linux machines has been fixed.
Email validation issue under Inventory module has been fixed.
Issue in Linux agent installation under specific cases has been fixed.
An issue encountered during Remote Control, in specific scenarios, has been fixed.
Issue in fetching Patch/Inventory details from SoM view has been fixed.
Issue in validating a domain has been fixed.
Agent binary files have been optimized.
Certificate authentication issues in Mac agent has been fixed.

Monitoring Component (build 12.6)

Enhancements

Antisamy has been upgraded to version 1.6.4.
Extension of storage monitoring support for Dell Powervault ME4 Series device models.
Interface Bandwidth Utilization widgets data will now be displayed as a Bar chart.
The Desktop category devices will be ignored by default during Network Discovery.
The unused dynamic ports have been removed.

Bug fixes

Local File Inclusion vulnerability in sparkgateway component is now fixed.
Previously, there was an issue with discovering devices using 'Import with CSV' option, if the 'device type' column was not present in the CSV file. This issue has been fixed now.
A JavaScript Injection vulnerability, which could be exploited by users with administrator privilege, was identified in the Root Cause Analysis module. This issue has been fixed now.(Reported by 0xmanhnv).
Previously, the Engine ID of SNMPv3 devices were not updated while associating a credential or rediscovering the device from the Device Snapshot page. This issue has been fixed now.
Previously, the SNMP version of a device was not properly updated when a new credential was associated from its Device Snapshot page. This issue has been fixed now.
Previously, the non-pingable devices were added multiple times into the Inventory while performing 'Save as Business View' operation in Layer2 map. This issue has been fixed now.
The ping parameter value's range in the 'ping.properties' file has now been limited to optimize the scalability in availability monitoring.
Previously, SNMP polling was interrupted due to synchronization issues in the monitored devices. This issue has been fixed now.
The availability graph in the device snapshot page shows no data under the 'History' tab when custom time period was chosen in the 'Down Statistics' tab. This issue has been fixed now.
The Y-axis unit was missing in the Interface Rx and Tx traffic PDF report exported from the Report builder(under Inventory). This issue has been fixed now.
SNMP v3 support is provided for IPSLA monitor configuration.
Previously, the 'IP SLA Hourly Average Data' collected on the first day of each month was incorrectly populated in the previous month's table. This issue has been fixed now.
For security reasons, gif images are now restricted from being uploaded as the Business View background image or custom device icon.
During network discovery, the approved devices with device type as 'Unknown' were not mapped to the subnet. This issue has been fixed now.
Previously, a few devices were not mapped to their respective subnets when their IP address was modified. This issue has been fixed now.
Previously, there were issues with creating groups when 'Group Name' was selected as the group property under the option 'Choose By Criteria'. This issue has been fixed now.
Previously, Tray icon exe files failed File Integrity scanning. This issue has now been fixed.
NAT settings will be updated in the existing probe while adding/updating in the Central server.
There was an NPE issue while adding/updating customer. This issue has been fixed now.

RMM Central - build 10.1.26

Bug fixes

Issue in displaying monitoring view has been fixed.

Monitoring Component (build 12.5.650)

Bug fixes

Users other than the default user, 'admin' could not login in Probe setup. This issue has been fixed now.

Monitoring Component (build 12.5.649)

Enhancements

On the Monitors Graph page (Under the device snapshot page->Monitors -> Graphs), the graph title was overlapping with the menu. This has been fixed now.
Now you can provide the rearm value as "0", while configuring thresholds under settings->process monitors

Bug fixes

When the monitor values are negative, the minimum, maximum and average values found under the device snapshot page Graph's legends were not displayed properly. This has been fixed now.
The XSS vulnerability issues identified in the Nutanix Cluster and Service Monitors Availability Graph page tabs have been fixed now.
The XSS vulnerability issues identified in the Interfaces tab of the device snapshot page have been fixed now.
The XSS vulnerability issues identified in the Custom Fields and Maps pages have been fixed now.

Monitoring Component (build 12.5.645)

Bug fixes

Previously, 'The input specified for the parameter entity does not match the required pattern' error occurred when alarm actions were performed using entities that had special characters. This issue has been fixed as the alarmId parameter is used instead of an entity.
Whenever the connection between a Probe and the Central is lost an email will be sent to the central admin from the 5th day till the day on which the connection is established again.
From version 12.5.432, A newly installed probe was stopped whenever a certification issue was noticed when contacting Central. This issue has been fixed.

Monitoring Component (build 12.5.634)

Bug fixes

The SQL injection vulnerability issues identified in the Device Availability dashboard report have been fixed now.
The XSS vulnerability issues identified under Inventory page has been fixed now./li>

RMM Central - build 10.1.25

Features

Multiple remote offices can now be created for each managed customer.
Secure Gateway Server is now available for RMM Central.
Secure Settings option is available for administrators.

Management Component (build 10.1.2138.10)

Bug fixes

Issue in downloading Office 365 patches has been fixed
Issues with uploading certain APK files on the MDM console have been fixed

Management Component (build 10.1.2138.9)

Bug fixes

Issue with the missing patches not being displayed when navigating from the Systems view has been fixed.
Issue in initiating remote control for computers under non-english remote office names has been fixed.
An issue with the Distribution server crashing while processing Linux agent dependencies has been fixed.
An issue in manual configurations due to pre-deployment reboot action has been fixed.

Management Component (build 10.1.2138.8)

Bug fixes

The issue in loading any table under the Inventory module has been fixed.

Management Component (build 10.1.2138.7)

Enhancements

Enhancements have been made in Emergency Mitigation Service (EMS) to provide emergency mitigations by automatically applying urgent fixes to your server

Bug fixes

A pop-up issue encountered while establishing a remote connection through HTML viewer, in certain cases, has been fixed.
Issue in making voice and video calls through secure ports has been fixed.
Issue in granting privileges for accessing the command prompt to different technicians has been fixed.
Issue in Tools Home Page Quick Action Search has been fixed.
Issue while Downloading Remote Control Component and File Manager has been fixed.
Issue in executing certain commands in the remote command prompt has been fixed.
Issue in executing scheduled tasks based on target scope has been fixed.

Management Component (build 10.1.2138.6)

Bug fixes

In MDM, Issues due to which Inventory actions could not be executed on certain Apple devices have been fixed.

Management Component (build 10.1.2138.5)

Enhancements

In MDM,Enhancements have been made to automatically distribute app configurations using a profile, on Unsupervised devices.

Bug fixes

In MDM, Bulk profile and app distribution capabilities have been improved to support distributing profiles and apps to 500 Groups and Devices.
In MDM, Issues with renaming devices during migration have been fixed.

Management Component (build 10.1.2138.4)

Enhancements

Apache has been upgraded from 2.4.48 to 2.4.51.

Bug fixes

In MDM, Minor enhancements have been made to support feature parameters to upload files with the extension .js for Android firmware updates.
In MDM, Issues due to which apps were not silently installed and instead listed in the App Catalogue, have been fixed.
Issue with the certificate expiry message being displayed has been fixed.
Issue that rendered a blank page when webserver is running as apache, has been fixed
Issue in uploading files in the system manager tool has been fixed
Issue in generating custom reports when providing non-english criteria has been fixed.
Issue that generated garbled characters in exported csv containing non-english languages has been fixed.

Management Component (build 10.1.2138.1)

Bug fixes

In MDM, Issues due to which distributed announcements were not be filtered and displayed have been fixed.
Issue in suspending the Scheduled Remote Shutdown and Wake on LAN tasks has been fixed.

Management Component (build 10.1.2137.11)

Bug fixes

Issue that rendered a blank page when webserver is running as apache, has been fixed.
Issue in uploading files in the system manager tool has been fixed.
Issue in generating custom reports when providing non-english criteria has been fixed.
Issue that generated garbled characters in exported csv containing non-english languages has been fixed.
Issue with the certificate expiry message being displayed has been fixed.
The server slowness issue post patch scanning for certain scenarios has been fixed.
The issue which prevented Inventory module technicians from accessing the Inventory tab has now been fixed.
Alert issue with scheduled Custom Script and Alert configurations has been fixed.

Management Component (build 10.1.2137.10)

Bug fixes

Privilege escalation issue has been fixed(CVE-2022-23863).

Management Component (build 10.1.2137.9)

Bug fixes

Issue in alerts generation under Inventory Management has been fixed.
Issue in initiating on demand Inventory scan under certain cases has been fixed.
Issue in suspending the Scheduled Remote Shutdown and Wake on LAN tasks has been fixed.
Issue in accessing the web console under specific cases has been fixed.
In MDM, Issues due to which distributed announcements were not be filtered and displayed have been fixed.

Monitoring Component (build 12.5.632)

Enhancements

Support has been provided for using accent characters in customer name.

Bug fixes

Previously, details about devices without credentials associated were not displayed in Bulk Test Credential Report. This issue has now been fixed.

Monitoring Component (build 12.5.631)

Enhancements

The JavaScript 3D library framework (Three.js) used in 3D Rack and Floor views has been upgraded to version r137.
The device's MAC address will now be displayed for devices in the Layer2 map even if the IP address is not available and the Sysname is empty in LLDP response.
In Layer2 maps, the devices without a valid IP address will now be skipped from being added to the Business View when the 'Save as Business View' action is performed.
The APIs 'RediscoverInterfaces', and 'DiscoverInterface' has been removed. Alternatively, you can use 'getAllInterfacesForDevice' API to discover interfaces.
The APIs 'getAllWanMetrics' and 'getAllVoipMetrics' has been removed. Alternatively, you can use 'getIpslaMonitors' API to fetch IP SLA monitor details.
A new device category IoT (Internet of things) is added to the existing list of device categories.
Around 165 new device templates have now been added for proper classification of devices during Network Discovery.
Around 271 new SNMP performance monitors are now added.
A few default performance monitors are added to 23 existing Device templates.
The icon name has been updated for a few existing UPS device templates.
Graph name correction is done for a few monitors related to CPU Utilization to properly display the 'Devices by CPU Utilization' list.

Bug fixes

A vulnerability issue identified in the 'generatexlsfile' API has been fixed now.
Previously, the 'Add device' operation failed for devices that were deleted and re-added immediately due to unremoved entries in the server cache. This issue has been fixed now.
Previously, the ACI topology map was not plotted due to duplicate links received in the API response from the ACI environment. This issue has been fixed now.
Previously, VLANs with multiple ports having the same ifIndex were not discovered. This issue has been fixed now.
During 'Add Device' operation, the SNMP devices that had no interfaces were not mapped to their respective subnet. This issue has been fixed now.
Redirection issues in the 'Interfaces by Errors and Discards' report is now fixed.
During scheduled discovery, a few devices were added as managed devices even when the 'Add as Unmanaged' rediscovery rule was specified. This issue has been fixed now.
Previously, there were issues in updating an existing Device Downtime Scheduler by associating a business view. This issue has been fixed now.
During Network discovery, the default device templates were associated with a few devices (Meraki Controllers, Meraki and SDN) instead of persisting the device type received from the Meraki API response. This issue has been fixed now.
Previously, Layer2 discovery failed since the SNMP response value size exceeded the database field length. This issue has been fixed now.
Previously, there were data collection issues with a few monitors due to incorrect 'Graph Type' and 'SaveAbsolute' values. This issue has been fixed.
Multiple vulnerability issues in file upload endpoints under Maps, Discovery and Custom Field modules have been fixed now.

Monitoring Component (build 12.5.630)

Bug fixes

The frequent rise of credential failure alerts by Data Collection Manager (DCM) in vCenter and VMware ESXi devices due to the restriction of single active session from an IP has been fixed.
When vCentre devices were discovered, the device type was identified to be unknown. This has been fixed now.

RMM Central - build 10.1.23

Bug fixes

Issue of SQL injection in a few default reports have been identified and fixed.

RMM Central - build 10.1.22

Features

Latest build updates availability will now be notified on the product console.

Bug fixes

The issue in Two Factor Authentication login has been fixed.

Management Component (build 10.1.2137.8)

Bug fixes

Issues causing an incorrect count to be displayed for associated OEM Configuration profiles, have been fixed.
Issue in exposing internal hostname under location header has been fixed.

Management Component (build 10.1.2137.7)

Bug fixes

Improper breadcrumbs in the System Summary page has been fixed.
The page breakage issue while using special characters in Test group names has been resolved.

Management Component (build 10.1.2137.6)

Enhancements

In MDM, Enhancements have been made to support auto-rotation for devices on which the Home Screen layout is customized.
In MDM, Minor enhancements have been made to simplify editing user details after reassigning users to devices.

Bug fixes

Issues with uploading certain APK files on the MDM console have been fixed.
In MDM, Issues with assigning devices to new AD users after re-enrollment have been fixed.
In MDM, Issues with displaying Location History of devices that have been inactive for over 30 days, have been fixed.
In MDM, Issues with displaying the custom message configured via the Asset Tag payload have been fixed.
In MDM, Issues with listing apps to be blocklisted have been fixed.
MDM now supports a column to display a device's dual SIM phone number on the Inventory tab.

Management Component (build 10.1.2137.5)

Bug fixes

The reboot issue while processing multiple Automate Patch Deployment tasks has been fixed.

Management Component (build 10.1.2137.4)

Bug fixes

Issue in managing credentials under credential manager has been fixed.

Management Component (build 10.1.2137.2)

Bug fixes

In MDM, Stored XSS in App management module has been fixed.
In MDM, An improper authorization issue in announcement module has been fixed.

Management Component (build 10.1.2137.1)

Enhancements

RMM Central will now support Windows 11, Windows Server 2022 and macOS Monterey.
MDM now displays the Kiosk Mode status of devices under the Inventory tab.
MDM now displays a prompt for users to unlock the SIM card using the PIN (on devices provisioned into Kiosk Mode), after a restart.
MDM now supports restricting users from unlocking devices provisioned into Kiosk Mode using the SIM PIN.
MDM now supports restricting the Home Button on Android devices provisioned into Kiosk Mode.
MDM now supports restricting devices from connecting to public or insecure Wi-Fi networks.
MDM now supports a Retry option to deprovision devices for which the action failed.

Bug fixes

The issue with Deployment notifications not showing on client systems has been fixed.
In MDM, Issues with removing apps that were uninstalled or disabled on devices, have been fixed.
In MDM, Issues with associating multiple payloads for devices running on iOS 15 and macOS 12, have been fixed.

Management Component (build 10.1.2136.1)

Features

Notifications for end-users can be enabled now for processes like Pre-install, ConfigProgress, Force Reboot, Postpone Reboot, and Tools Reboot.
Postpone reboot option has been introduced for Linux systems.

Enhancements

The dependency packages required by the Agent will be requested and installed by the Agent itself.
MDM MSP now supports users for authenticating themselves using AD, while enrolling devices with ABM/ASM.
MDM now supports the Groups column under the Inventory tab.

Bug fixes

Removed unused variables in the deployment template from the Agent side
Issue in viewing log under custom script configuration is now fixed.
Issue in automatically deleting configurations that has not been used issue fixed.
In MDM, Issues with disabling Lost Mode on devices, have been fixed.
In MDM, Issues with executing the Remote Lock command on devices, have been fixed.
In MDM, Issues due to which the location of iOS devices was fetched even after disabling Geo-tracking settings, have been fixed.

Monitoring Component (build 12.5.613)

Enhancements

jQuery has been upgraded to version 3.6.0 in order to avoid vulnerabilities.
jQuery UI has been upgraded to version 1.13.1 in order to avoid vulnerabilities.

Bug fixes

The NOC screen was blank after the refresh interval in certain instances. This issue has been fixed now.

Monitoring Component (build 12.5.612)

Enhancements

Wireless LAN Controller (WLC) monitoring support has been added for Ruckus ZD Controller and Ruckus SZ Controller devices.
Users can now navigate to the device snapshot page from the 'Top-N-Least available' widget.

Bug fixes

In the Probe setup, there was an issue with loading the floor view for the first time after a 3D floor view is created. This issue has been fixed.

Monitoring Component (build 12.5.611)

Enhancements

JFreeChart jar has been upgraded to version 0.9.19.
JCommon jar has been upgraded to version 0.9.4.

Monitoring Component (build 12.5.599)

Features

Introduced a new VMware monitor that customers can use to monitor the disk space of their VMware Virtual Machines provided the necessary VMware tools are installed in the VM.

RMM Central - build 10.1.20

Features

Multi-language support: RMM Central can now be localized in 8 non-english languages.

Management Component (build 10.1.2134.3)

Bug fixes

Issue in establishing remote control peer-peer connections from chromium based browsers has been fixed.
In MDM, Issues with restricting functionalities on devices provisioned into Kiosk Mode have been fixed.
In MDM, Issues with redirection for the Inactive Devices summary have been fixed.
In MDM, Issues due to which the location of iOS devices was fetched even after disabling Geo-tracking settings, have been fixed.
In MDM, Issues with associating multiple payloads for devices running on iOS 15 and macOS 12, have been fixed.
In MDM, Issues with executing predefined Geo-fence commands on non-compliant devices have been fixed.

Monitoring Component (build 12.5.598)

Bug fixes

Auto update issue in probe has been fixed.

Monitoring Component (build 12.5.597)

Enhancements

The data collection polling of Switch Stack devices has been optimized to avoid high memory usage.

Bug fixes

Previously, the down severity status for UPS devices were not cleared even when the device was up again. This issue has been fixed now.
Previously, the Operator users were restricted from updating the 'Reason' column under Outage History in the Device Snapshot page. This issue has been fixed now.
Previously, the threshold for 'VPN Tunnel Status' monitor was not configured by default if the monitor was associated manually (by using 'Add monitor' or 'Associate' option) from the Performance monitor page. This issue has been fixed now.
Previously, the VPN widgets were incorrectly displayed in the device snapshot page for devices that doesn't support site-to-site VPN monitoring. This issue has been fixed now.
Previously, the threshold settings were not disabled for VPN Tunnel status monitors. This issue has been fixed now.
Previously, in the WLC device snapshot page > Access Points widget, the Start/Stop text (in the 'Action' column) was overlapped. This issue has been fixed now.
Previously, garbled characters were displayed along with the threshold values of Utilization, Error and Discard monitors in the 'Applying Interface Template' page. This issue has been fixed now.
Previously, In the device snapshot page, help message was not displayed for the devices with 'Unknown' device type or when the device is added as in 'Not monitored' status. This issue has been fixed now.
A new action 'Associate Custom Field' has been added to the Discovery Rule Engine. You can now associate custom fields to devices during discovery.

Monitoring Component (build 12.5.585)

Enhancements

A device will be automatically added in Trap Settings, when that device is discovered through the trap discovery option.
The Compellent Capacity device model will be monitored using SNMP if the SNMP credential is configured for polling the device.
RMM Central now extends storage monitoring support to HPE XP7 and HPE XP8 device models.
Certain monitors have been added in the default device templates of HPE Nimble and HPE Primera.

Monitoring Component (build 12.5.584)

Enhancements

The 'Mute for all users' and 'Delete for all users' options available under Alarms> Web Alarms>Actions, have been removed.
RMM Central's hardware monitoring now provides new vendor support for Cisco ASR/ASA/ISR and HP Switch vendors.
Optimized the Database operations performed during VMware update inventory action for better performance.
Introduced CPU and Memory columns in default servers list page that can be used to retrieve the most recent CPU and memory utilization values.

Monitoring Component (build 12.5.562)

Bug fixes

To improve security and prevent vulnerabilities, certain enhancements have been implemented in the product.

RMM Central - build 10.1.16

Features

SAML authentication is now supported in RMM Central.

Bug fixes

The sync issue during server startup has been fixed.
An authentication bypass issue has been fixed.

Management Component (build 10.1.2134.2)

Enhancements

RMM Central will now support agent installation on Windows 11, Windows Server 2022 and macOS Monterey.
MDM now supports the Groups column under the Inventory tab.

Bug Fixes

Issue in enabling Two Factor Authentication in specific cases has been fixed.
Issue in API Authorization has been fixed.
The issue with Deployment notifications not showing on client systems has been fixed.
In MDM, Issues with disabling Lost Mode on devices, have been fixed.
In MDM, Issues with executing the Remote Lock command on devices, have been fixed.
In MDM, Issues due to which the location of iOS devices was fetched even after disabling Geo-tracking settings, have been fixed.
Log4j is no longer used.

Management Component (build 10.1.2134.1)

Enhancements

The option to deploy superseded patches for a period of 3 months after they have been superseded, has been introduced.

Bug Fixes

The issue of automatic termination of remote connection in specific scenarios has been fixed.
Refresh option in remote control computers view has been introduced.
The remote control connection issue with ActiveX over WAN has been fixed.
The text chat issue of automatically scrolling down to the recent messages has been fixed.

Management Component (build 10.1.2132.1)

Enhancements

In MDM, You can now generate Reports for Location details, Location History and Geo-tracking status.

Bug Fixes

In MDM, Issues due to which personal apps from devices provisioned as Profile Owner were listed on the server have been fixed.
MDM now displays additional remarks when an OS update policy is configured for iOS devices.
MDM now supports retrying the OS update deployment on iOS devices from the Groups view.
In MDM, Issues due to which Inventory actions could not be executed on certain Android and Windows devices, have been fixed.

RMM Central - build 10.1.14

Bug fixes

Minor issue fixes have been made.

RMM Central - build 10.1.13

Features

Recommended ManageEngine products are now listed in the web console.

Bug fixes

The issue with customer filter for technician roles has been fixed.
An issue in the query report has been fixed.
An issue in validating remote office name has been fixed.
An authentication bypass issue has been fixed.
The issue with patch data availability while upgrading service pack has been fixed.

Management Component (build 10.1.2131.1)

Bug fixes

Issue in creating software package manually in specific cases has been fixed.
Define Target is now optimized to list OU & AD Group faster.

Management Component (build 10.1.2130.1)

Enhancements

MDM now supports configuring Font payload for Apple devices.
MDM now supports configuring additional Device Privacy settings.
MDM now supports restricting the 'Reset passcode' option.
MDM now supports adding Device Names during Bulk User assignment.
MDM now supports configuring AD certificate policy for macOS devices

Bug fixes

An issue in database startup when executing standalone files, due to inadequate privileges, has been fixed.
Issues with creating enrollment requests when the APNS certificate was about to expire, have been fixed.
Issues with displaying certificates on modified profiles have been fixed.
Issues with displaying usernames on audit logs after adding devices to a group, have been fixed.
Issues with fetching the live location of Supervised iOS devices when Lost Mode was enabled, have been fixed.

RMM Central - build 10.1.10

Features

Two factor authentication is now supported in RMM Central and can be authenticated via email or google authenticator.
The announcements option in the login page is now supported and will appear if there are any product updates.

Bug fixes

The issue in server installation on custom ports has been fixed.
The issue with system health graph on the dashboard has been fixed.

RMM Central - build 10.1.5

Features

Default admin credential changes have been enforced for registered users to enhance security.

Enhancements

Single startup for RMM Central server and monitoring component is now supported.
Password complexity has been enforced to enhance security.

Bug fixes

A mismatch issue in the default NAT monitoring port has been fixed.
The issue in the character length of remote office name has been fixed.
The issue in user account expiry and user lockout has been fixed.

Management Component (build 10.1.2127.1)

Features

CPU usage throttling has been introduced for Linux agents.
An option to enhance patch scan time, which can be enabled or disabled according to the user's preference, has been introduced in Linux agents.
MDM now supports enrolling iPads as Shared Devices through Apple Business Manager.

Enhancements

MDM now supports systematically rotating the Personal Recovery Keys for efficient FileVault management.
MDM now supports FileVault Encryption even when it is manually enabled by the user, or enabled using a different MDM solution.
MDM has now introduced Groups view in the Devices tab to ease adding and removing devices from Groups.
MDM now allows admins to remotely configure the date and time on iOS devices, by specifying a timezone manually.
MDM now supports configuring a separate role to execute actions on Groups.

Bug fixes

Patch deployment failure issue in packages with the same name but different architecture has been fixed.
The patch deployment failure issue in module packages has been fixed.
Issue in Automate Patch Deployment option, x+days after release or approval has been fixed.
The page loading error faced during viewing or modifying a custom group has been fixed.

Management Component (build 10.1.2126.1)

Features

Gain visibility into the compliance status of your machines and remote offices with the newly introduced Compliance Reports.

Management Component (build 10.1.2124.1)

Features

Introducing support for SUSE Linux 15.
For a specific customer, package creation can be done under the templates tab.

Enhancements

The issue of package not being created when not adding silent switch after adding uninstallation string has been fixed.

Bug fixes

Based on crawler supported repositories, we now provide dynamic repository selection and support in the Linux agent.
Windows agent file can now be downloaded as an EXE.

Management Component (build 10.1.2121.1)

Features

Options to configure pre-deployment and post-deployment activities have been introduced in the deployment policy creation workflow.
MDM now supports configuring Managed Guest sessions for Chrome OS devices.

Bug fixes

An issue in manual deployment due to the unavailability of affected product entry in patch.xml file has been fixed.
An issue in the blank Software Package details page has been resolved.
The software add/modify failures containing multi line package descriptions have been fixed.

Monitoring Component (build 12.5.466)

Bug fixes

Authorization issues that were noticed in multiple modules of MSP Edition has been fixed.

Monitoring Component (build 12.5.430)

Bug fixes

There was an issue with AD domain deletion. This issue has now been fixed.

Monitoring Component (build 12.5.361)

Bug fixes

There was a websocket connection issue when Probe name contained a space. This issue has now been fixed.

Monitoring Component (build 12.5.360)

Bug fixes

There was an issue with the Save button for Enable/Disable Custom Dials in the Device Snapshot page, due to which users had trouble enabling/disabling custom dials. This has been fixed.

Readme

Release Notes

RMM Central - build 10.2.21

Bug fixes

RMM Central - build 10.2.20

Enhancements

Bug fixes

Management Component (build 11.2.2335.14)

Bug fixes

Monitoring Component (build 12.7.316)

Enhancements

Bug fixes

RMM Central - build 10.2.18

Bug fixes

Management Component (build 11.2.2335.12)

Enhancements

Bug fixes

RMM Central - build 10.2.17

Bug fixes

Management Component (build 11.2.2335.7)

Features

Enhancements

Bug fixes

Monitoring Component (build 12.7.311)

Enhancements

Bug fixes

RMM Central - build 10.2.15

Bug fixes

Management Component (build 11.2.2333.1)

Features

Enhancements

Bug fixes

RMM Central - build 10.2.13

Features

Enhancements

Monitoring Component (build 12.7.243)

Enhancements

Bug fixes

RMM Central - build 10.2.11

Bug fixes

Management Component (build 11.2.2328.1)

Features

Enhancements

Bug fixes

RMM Central - build 10.2.9

Enhancements

Bug fixes

RMM Central - build 10.2.8

Enhancements

Management Component (build 11.2.2320.1)

Features

Enhancements

Bug fixes

Monitoring Component (build 12.7.131)

Enhancements

Bug fixes

RMM Central - build 10.2.5

Enhancements

Bug fixes

Management Component (build 11.2.2312.1)

Features

Enhancements

Bug fixes

Monitoring Component (build 12.7.116)

Enhancements

Bug fixes

RMM Central - build 10.2.3

Management Component (build 11.2.2300.7)

Bug fixes

Monitoring Component (build 12.7)

Enhancements

Bug fixes

RMM Central - build 10.2.2

Bug fixes

Management Component (build 11.2.2300.6)

Bug fixes

RMM Central - build 10.2.1

Bug fixes

Management Component (build 11.2.2300.5)

Enhancements