Admin Tools

 

Microsoft System Center Configuration Manager (SCCM) is many things: A great solution for managing endpoints, an exemplary tool for patching Windows machines, and a reliable product with unparalleled OS deployment capabilities. But user-friendly isn't one of them. In fact, mastering SCCM is a herculean task for IT administrators 

To make the user experience even worse, Microsoft SCCM misses on some basic administrator functions like basic client operations, on-demand client actions, and remote client troubleshooting.

How Patch Connect Plus can help fix your SCCM experience?

Patch Connect Plus bundles the most essential administrator actions into 'Admin Tools' to make your SCCM experience complete. These 'Admin Tools' actions can be accessed right from the SCCM console, so you can avoid switching tabs to perform the actions. With Patch Connect Plus' Admin Tools you get,

  1. On-demand client actions
  2. Client troubleshooting options
  3. System management operations

On-demand client actions

As an administrator, there are certain actions that you can't perform directly from the SCCM console. This includes on-demand actions like requesting evaluation cycle, update scan cycle etc. from the client machines. You can easily get the complete details of the client's update scan cycle and more from 'On-demand client actions' option in 'Admin Tools'. These actions include, 

  • Application deployment evaluation cycle
  • Discovery data collection cycle
  • File collection cycle
  • Hardware inventory cycle
  • Machine policy Retrieval and Evaluation cycle
  • Software inventory cycle
  • Software metering usage report cycle
  • Software updates deployment evaluation cycle
  • Software updates scan cycle
  • Windows installer source list update cycle

Client troubleshooting options

These options include some basic client diagnosing actions to crank up the client computers when they're down. These actions can be performed right from the SCCM console so you don't have to reach every single client machines. These remote client troubleshooting options include,

  • SCCM Client restart
  • Open Client log network folder
  • Open Client installed network folder

System Management operations

To make 'Admin Tools' a complete package, Patch Connect Plus offers some basic client management operations that can be performed from the SCCM console. This makes sure the IT administrators have complete control over the managed client computers. The system management operations offered in 'Admin Tools' include,

  • Registry
  • PowerShell
  • Command Prompt
  • Control panel
  • Open C folder
  • Client group update policy
  • Open running process
  • Services
  • Bitlocker status
  • Shutdown 
  • Reboot

Here are some of the common scenarios in Microsoft SCCM which Patch Connect Plus' Admin tools can help.

Scenario 1:

My primary role as a system administrator in an IT-enabled company is to make sure the systems are up-to-date without interrupting the users. Is there an option in Admin Tools to troubleshoot a computer without having to interrupt the user?

Solution: Yes. 'Admin Tools' provides remote troubleshooting options that can be performed right from the console. In this case, you can easily check if the systems are up-to-date by selecting 'Open client log network folder'

Scenario 2:

Is there an option in Admin Tools to reboot/shutdown a client system from the SCCM console after installing updates?

Solution: You can find the option to reboot/shutdown the desired client system under 'System management operations'