Patch Installation Failure - File hash Mismatch - 0x80246002


When installing deployed patches in client machines through SCCM, the installation fails with error code -0x80246002 and with the error message "A download manager operation could not be completed because the file digest was not recognized".


This error will occur when there is a file hash mismatch between downloaded file and deployment package in the client machine. This is due to the old deployment file of the same update, existing in the ccmcache folder.


To resolve this issue, follow the steps mentioned below.

  1. Navigate from the SCCM console to Software Library > Software updates > Deployment package. Right-click on Deployment package and select Show Members

  2. Patch installation failure


  3. Select the Deployment option.

  4. Patch installation failure


  5. Delete the Deployment.

  6. Patch installation failure


  7. Delete the Package as well.

  8. Patch installation failure


  9. After deleting the deployment and package, make sure that the columns Downloaded and Deployed are marked No.

  10. Patch installation failure


  11. Once the above steps are completed, kindly create a new deployment.

In case of any further clarifications, reach out to our Support team

Keywords: Third-party Patch Management, Installation Error, Patch Failure.