Admin Audit Report

The Admin Audit Report records the configuration changes made inside SecureAI itself. It shows which technician made each change, what they changed, and when.

How it works

This report covers the changes technicians make in the product. Each entry names the technician who performed the action, the feature they worked in, the specific item they acted on, the time, and the action itself, such as created, modified, deleted, enabled, or disabled.

Prerequisites

• Delegated access to the Admin Audit Report tab in SecureAI.

Steps to view the admin audit report

1. Go to Delegation > Help Desk Audit Reports > Admin Audit Report.
2. Review the entries. Each one shows the Performed By, Feature Name, Instance Name, Action Time, and Action Type.
3. To narrow the list, click the search icon and use the filter row:
   • Type in the Performed By or Instance Name boxes to match a technician or an item.
   • In Feature Name, select the feature you want to review, such as Help Desk Roles or Product Configuration.
   • In Action, select the type of change: Created, Modified, or Deleted.
4. Click the entry in the Action column to see the full record of that change.

Note: To save or share the report, use Export As.