We recommend users to move to the latest version build #10064 (How do I find my Build number?)  
Migrate from Build 10020,10021.... to Build 10064
´╗┐Customers using builds 10021 and above can install this hotfix.´╗┐
Upgrade Pack
How to Install | Read Me

 

Instructions to apply Service Packs & Hotfixes 

  1. Stop Browser Security Plus through Start --> Services --> ManageEngine Browser Security Plus server --> Stop
  2. Important: Take a backup of the Browser Security Plus installation directory (<Install_Dir>/BrowserSecurityPlus) to avoid any data loss during the upgrade process.

  3. Execute the UpdateManager.bat file present in the <install_dir>/BrowserSecurityPlus/bin
  4. Click 'Browse' and select the .ppm file you have downloaded.
  5. Click 'Install' to install the service pack/hotfix. This may take few minutes depending on the amount of data that needs to be migrated.
  6. Wait until the service pack/hotfix is fully installed.
  7. Click 'Close' and then click 'Exit' to exit the Update Manager tool.
  8. Now start Browser Security Plus.

How do I find my Build number?

  1. Log in to Browser Security Plus web client.
  2. Navigate to Support tab.
  3. You can find the build number at the bottom left of the page.