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Troubleshooting tips

Security Settings

  • To enable or disable the GDPR configuration settings,
    • Go to Settings → Admin → General Settings → Security Settings.
    • Enable GDPR Settings.
    • Click Save.
  • To enable password protection for exported reports,
    • Go to Settings → Admin → General Settings → Security Settings.
    • Check the Protect export files with password checkbox.
    • Enter a password in the Password field.
    • Click Save.
  • To disable the password protection for exported reports,
    • Go to Settings → Admin → General Settings → Security Settings.
    • Uncheck the Protect export files with password checkbox.
    • Click Save.
  • During export, to mask information contained in the report,
    • Go to Settings → Admin → General Settings → Security Settings.
    • Check the Mask during export checkbox.
    • Click Save.
  • To unmask during export,
    • Go to Settings → Admin → General Settings → Security Settings.
    • Uncheck the Mask during export checkbox.
    • Click Save.
  • To protect the database backup with a password, 
    • Go to Settings → Admin → General Settings → Security Settings.
    • Check the Protect database backup with password checkbox.
    • Enter a password in the Password field.
    • Click Save.
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