It's all about business

Shaping the business.

73%

believe that their IT department is involved in at least some business decisions.

Positivity is in the air.

60.8%

believe that their IT department has a positive impact on their business’s bottom line.

Technologies of tomorrow.

42.4%

believe that the Internet of Everything is the major future technology that will affect their businesses.

Getting cloud savvy

It’s everywhere.

78.5%

say that they have already moved to the cloud platform.

Impacting businesses for good.

43.7%

believe that the cloud has made a positive impact on their business processes.

Yet, there's more to it.

63.3%

are planning to invest further in cloud platforms in the next 12 months.

Enterprises go mobile

BYOD hasn't truly arrived yet.

19%

say their organization lets employees bring their devices to work.

On a positive note.

55.7%

believe mobile devices have had a positive impact on all business areas.

Reigning in apps.

52.5%

believe employees use outside applications for their work.

Service at its best

All in a day's work.

84.2%

say that they can resolve an issue or incident within 24 hours.

Nothing beats old school.

65.2%

still believe that email is the best way to raise a support request.

Because networks are key.

67.1%

say that network-related metrics are the best way to measure operational excellence.

Security at the gates

Recent ICT issues.

46.2%

say that they've faced one or more ICT-related security issues in the past 12 months.

The future seems challenging.

69.6%

believe that the cyber world is not getting any safer.

Does your organization take care of your devices?

81.7%

say that their organization installs security updates and patches on their devices automatically.

Thank you!

Note: Survey data represents responses from 152 Australian businesses with 25 or more employees.