Shaping the business.
73%
believe that their IT department is involved in at least some business decisions.
73%
believe that their IT department is involved in at least some business decisions.
60.8%
believe that their IT department has a positive impact on their business’s bottom line.
42.4%
believe that the Internet of Everything is the major future technology that will affect their businesses.
78.5%
say that they have already moved to the cloud platform.
43.7%
believe that the cloud has made a positive impact on their business processes.
63.3%
are planning to invest further in cloud platforms in the next 12 months.
19%
say their organization lets employees bring their devices to work.
55.7%
believe mobile devices have had a positive impact on all business areas.
52.5%
believe employees use outside applications for their work.
84.2%
say that they can resolve an issue or incident within 24 hours.
65.2%
still believe that email is the best way to raise a support request.
67.1%
say that network-related metrics are the best way to measure operational excellence.
46.2%
say that they've faced one or more ICT-related security issues in the past 12 months.
69.6%
believe that the cyber world is not getting any safer.
81.7%
say that their organization installs security updates and patches on their devices automatically.
Note: Survey data represents responses from 152 Australian businesses with 25 or more employees.