# About ADSelfService Plus

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## Installing & configuring ADSelfService Plus

- System requirements
- Free ports for ADSelfService Plus to use
- Installing ADSelfService Plus
- Starting as a Windows service
- Domain Settings
- Permissions required for each self-service action

## Enabling self-service features for end users through self-service policy configuration

- OU/group-based configuration of self-service features
- Self-service policy advanced settings

## Securing password reset and account unlock processes through multi-factor authentication

- Duo Security
- RSA SecurID
- RADIUS Authentication
- Google Authentication
- Email and SMS-based verification codes
- Security questions and answers

## Enrolling users for self-service password reset and account unlock

- Automatically enrolling users by importing enrollment data from a CSV file or from an in-house HR system or database
- Sending enrollment reminders via email and push notifications
- Forcing users to enroll using logon script

## Password reset and account unlock from Windows/Mac logon screen

- Installing the logon client software
- Customizing the logon client software
- Automating installation and customization of logon client software on newly added computers
- Let remote users reset cached credentials over VPN

## Password expiration notification

- Send password and account expiration notifications via email, SMS, or push notification
- Increase notification frequency as the expiration date nears
- Send notification summary reports to administrators and managers

## Granular password policies for different users in the same AD domain

- Use self-service policies to enforce OU and group-based password policies
- Customizing the password policy rules
- Customizing the password policy messages displayed to end users

## Automatically sync passwords between Active Directory, and other IT systems and cloud applications

- **Cloud apps:** Office 365 / Azure AD, G Suite, Salesforce, Zoho, Zendesk, MS Dynamics CRM
- **On-premises servers:** IBM i Series, HP UX, Oracle Database, Oracle E-Business Suite, AD LDS, OpenLDAP

## Password sync agent configuration for real-time password sync and password change notifications

## Mobile Apps

- Accessing self-service features from mobile app
- Customizing the features available to end users in mobile app
- Configuring mobile app with ADSelfService Plus server settings
- Automatically deploy mobile apps to end users' devices from ADSelfService Plus

## Self-directory update, employee search and mail group subscription configuration

- Choose the attributes that users can update and make them mandatory or read-only
- Choose the attributes to store photos
- Set up modification rules to auto populate attribute values based on other attributes
- Choose search criteria and the information that will be displayed as search result
- Enable organization chart and configure advanced search settings
- Embed employee search box in any website of your choice
- Allow users to subscribe to or unsubscribe from mail groups of their choice

## Active Directory-based single sign-on (SSO) for cloud applications

## Logon Settings and customization

- Restricting access to the admin portal of ADSelfService Plus
- Enable NTLMv2 SSO for logging into ADSelfService Plus
- Using any unique AD attribute for login
- Set up two-factor authentication for end users logging into ADSelfService Plus
- Rebranding and personalizing ADSelfService Plus

## License management

- Restricting inactive, disabled, account expired and other users to free up license
- Setting up schedulers to automatically restrict or unrestrict users

## Reports

- Track locked out users, soon-to-expire password users, and password expired users
- Track enrollment status of users, licensed users, security questions details and devices registered for push notifications
- Track all activities by end users, technicians, and also notification delivery status
- Customize, export, and schedule reports

## Miscellaneous

- Defining users as technicians and delegating ADSelfService Plus administration to them
- Synchronize with AD at scheduled intervals to update object details
- Set up site-based DC for updating self-service operations on select DCs
- Accessing ADSelfService Plus from OWA, SharePoint, and Citrix Web Interface
- Integration with ADManager Plus, ServiceDesk Plus, and AD360

## Maintenance

- Update process - applying service packs
- Automatic backup and restoration of built-in database
- Migrating the built-in database from PostgreSQL to MS SQL or MySQL
- SSL implementation
- License expiration notifications and usage details
- Support process

## Support

- Email: [certifications@manageengine.com](mailto:certifications@manageengine.com)
- US : +1 888 720 9500
- Intl : +1 925 924 9500
- Aus : +1 800 631 268
- UK : 0800 028 6590
- CN : +86 400 660 8680