Axiom Materials reduces IT overhead and strengthens security with ManageEngine AD360
About Axiom Materials
Axiom Materials, Inc. is a global leader in advanced composites, specializing in adhesives and primers. Renowned for its innovation, quality, and agility, it serves the aerospace, defense, automotive, industrial, sports, and medical sectors with reliable, next-generation material solutions and customer-focused service.
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Organization
Axiom Materials, Inc. -
Country
Santa Ana, California -
Industry
Aviation and aerospace component manufacturing -
Employees
1,000 - 5,000
Key challenges
Axiom Materials struggled with manual onboarding and offboarding and inconsistent policies across AD, Microsoft 365, and Google Workspace. The help desk was overwhelmed by provisioning, licensing, and password resets. Limited visibility, weak reporting, and delayed alerts complicated compliance and security. The lean IT team needed a scalable, quickly deployable solution.
Key benefits
With AD360, Axiom Materials automated provisioning, reduced repetitive tasks, and improved compliance with proactive alerts and scheduled reports. MFA and policy enforcement strengthened security, and seamless Microsoft 365 and Google Workspace integrations enhanced the user experience. IT overhead dropped significantly, boosting efficiency and giving the team long-term confidence in IAM operations.
Business challenges
Keegan Given, network engineer at Axiom Materials, was facing mounting challenges in managing identity and access across a growing hybrid environment. User onboarding and offboarding were manual and time-consuming, and policies were inconsistent across AD, Microsoft 365, and Google Workspace.
The help desk was overloaded with repetitive tasks such as provisioning, license assignments, and password expiration handling, diverting valuable time away from critical projects. Limited visibility into event logs and a lack of automated reporting made compliance preparation difficult, and the absence of proactive alerts delayed responses to potential security issues.
The team also needed to strengthen security with MFA, set up workflows for approvals, and integrate identity management with existing help desk and SIEM systems—all without adding complexity for end users. With a small IT staff and limited bandwidth for large-scale integrations, Axiom Materials required a solution that could be deployed quickly and customized to its needs.
The solution: AD360
Axiom Materials turned to ManageEngine AD360 and OnboardPro, our guided deployment service, to streamline onboarding, close compliance gaps, and reduce the help desk strain. The implementation covered a broad set of configurations, from user templates and bulk AD object creation to integrations with Microsoft 365 and Google Workspace. It also included automated workflows, MFA enforcement, password policies, scheduled reports, custom alerts, help desk delegation, SIEM integrations, and license management. With OnboardPro, the deployment was completed quickly and aligned with Axiom Materials’ hybrid environment without disruptions.
The OnboardPro service made the implementation seamless.
—Keegan Given, network engineer, Axiom Materials
The implementation support was excellent. OnboardPro not only accelerated deployment but also gave our team confidence that AD360 was set up for long-term success.
—Alex Stelford, deputy chief technology officer, Axiom Materials
The results were immediate. Automated workflows replaced manual provisioning, cutting down on repetitive tasks for the help desk. Proactive alerts and scheduled reports improved compliance readiness, and MFA and policy enforcement strengthened security. Users now experience faster onboarding and smoother access to Microsoft 365 and Google Workspace, and the IT team benefits from reduced overhead and improved visibility across its identity environment.
65%
fewer help desk tasks due to automation
2x faster
onboarding and offboarding
100%
compliance readiness due to MFA and alerts
About AD360
ManageEngine AD360 is a unified identity platform that seamlessly connects people, technology, and experiences while giving enterprises full visibility and control over their identity infrastructure. It offers automated life cycle management; secure SSO; adaptive MFA; and risk-based governance, auditing, compliance, and identity analytics—all from a single, intuitive console. With extensive out-of-the-box integrations and support for custom connectors, AD360 easily integrates into existing IT ecosystems to enhance security and streamline identity operations. Trusted by leading enterprises across healthcare, finance, education, and government, AD360 simplifies identity management, fortifies security, and ensures compliance with evolving regulatory standards. For more information, please visit https://www.manageengine.com/active-directory-360/.
About OnboardPro
OnboardPro is a ManageEngine service that provides solution implementation to clients upon request. This service includes the installation and customized configuration of ManageEngine solutions. It enables clients to seamlessly begin work without worrying about the complexities of product installation, deployment, and use. Every client environment is unique and requires additional support beyond the basic installation and standard features. With custom onboarding, clients have the option to engage a team of product experts to manage the installation, implementation, customization, and training based on their business needs. For more information, visit manageengine.com/onboarding/manageengine-onboardpro-iam-and-siem-professional-service.html.