# ADManager Plus MSP service pack installation

We strongly recommend you to take **backups before updating**. This helps you prevent accidental loss of data.

| If your build number is | Update to build number | SHA256 Checksum hash value |
|---|---|---|
| 8011 through 8042 | [Download](https://us-download.manageengine.com/products/ad-manager/13024552/ManageEngine_ADManager_Plus_8_0_0_SP-4_3.ppm) and update to latest 8043 | 003802839E54C08FF5227F06B9D8BB6E02479E699EAD5B70A1F5BF95397464C8 |

## Service pack installation steps

Follow steps 1 through 8 to apply the service pack.

1. Shut down ADManager Plus MSP.
   1. If the product runs as an application, click **Start → All Programs → ADManager Plus MSP → Stop ADManager Plus MSP**.
   2. If the product runs as a windows service, click **Start → Run**. Type services.msc in the box provided. From the list that appears, find and stop **ManageEngine ADManager Plus MSP**.
2. Execute the **stopDB.bat** file under the **<ADManagerPlusHome>\bin** directory where <ADManagerPlusHome> is the location where the product is installed.
3. If you use **MS SQL** as the database server for ADManager Plus MSP, backup the database as well.
4. If you have enabled **High Availability**, follow the steps listed here. If not, proceed with Step 5.
5. Back up ADManager Plus MSP by zipping the contents of **<ADManagerPlusHome>** directory.
6. Run **Command Prompt** as an administrator and navigate to **<ADManagerPlusHome>\bin**. Execute the **UpdateManager.bat** file.
7. Click **Browse** and select the **PPM** file that you have downloaded.
8. Click **Install**. Depending on the amount of data to be migrated, the installation procedure may take a few minutes. Please do not terminate the process prematurely.
9. Click **Close** and then **Exit** to quit the Update Manager tool.
10. Start ADManager Plus MSP.

**Note**: If you need to apply more than one service pack, follow the same instructions for each installation.

## How do I update the ADManager Plus MSP build if high availability (HA) is enabled?

If high availability is enabled, follow the steps given below to update ADManager Plus MSP:

1. Shut down both the primary and standby servers.
2. Update the product on the primary server to the required build by following the steps.
3. Update ADManager Plus MSP installed on the secondary server to the required build.
4. Do not start ADManager Plus MSP until it is updated to the same build on both the servers.

**Note**: If you have updated ADManager Plus MSP to incorporate the features of a minor release, update the product to the intermediate build, before upgrading to the latest build.

## How do I find my build number?

1. Log in to the ADManager Plus MSP web client.
2. Click **License** link in the top pane.
3. You will find the build number mentioned below the version number.

## Need help?

You can contact ADManager Plus MSP Support at any time for assistance in upgrading [ADManager Plus MSP](https://www.manageengine.com/active-directory-manager-msp/request-support.html) to the latest version.