Setting Folder Permissions for Upgrade

Setting the correct folder permissions for upgrade

The Analytics Plus installation directory should have the following permissions configured for a successful upgrade. Follow the steps below to set up the necessary permissions.

  • Navigate to theAnalytics Plus installation directory. The default directory is C:\ManageEngine\AnalyticsPlus.

  • Right-click the Analytics Plus folder and select Properties.

  • Head to the Security tab.

  • Click Edit and then click Add. In the pop-up that appears, enter Everyone and click OK.

  • Provide Full control for the Everyone group listed under the Group or user names section, and click OK.

Note: Please delete the Patch folder present in the Analytics Plus installation directory (ManageEngine\AnalyticsPlus) before you try to upgrade again.

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