# IT analytics for enterprises: Turn IT data into money-making decisions

ManageEngine Analytics Plus is an AI-enabled IT analytics software that converts IT data into meaningful insights. It provides narrative insights and clues to improve IT operations, tracks the ROI from cloud infrastructure investments, and empowers IT leaders to make informed decisions across heterogeneous IT environments.

## Benefits of using an IT analytics software

Achieve operational excellence across IT. Leverage artificial intelligence and machine learning to unify IT and get a 360-degree view of your help desk, networks, applications, infrastructure, security, projects, and Active Directory management in a single console.

### Track IT financials

Track critical KPIs, operational costs, calculate the damages from downtime, and plan budgets with IT dashboards.

![Track budget spend with IT analytics software](https://www.manageengine.com/analytics-plus/images/index/it-financial-analytics.svg)

### Optimize IT infrastructure usage

Track hybrid cloud, multi-cloud, and on-premises infrastructure usage; eliminate unused backups, rightsize IT infrastructure and reduce costs.

![Use IT analytics to optimize infrastructure usage](https://www.manageengine.com/analytics-plus/images/index/infrastructure.svg)

### Ensure resilience against threats

Prioritize unprotected devices by prevalent risks and exposure, and close gaps in your cybersecurity mesh.

![Reinforce IT security with IT analytics](https://www.manageengine.com/analytics-plus/images/index/threat-intelligence.svg)

### Monitor application performance

Visualize system health, maximize availability, reduce outages and MTTR, and analyze incidents and events to identify root causes faster.

![Visualize application performance using IT analytics tool](https://www.manageengine.com/analytics-plus/images/index/itops-intelligence.svg)

### Streamline and automate service operations

Track tickets from start to finish, troubleshoot bottlenecks, automate service processes to reduce overhead, and deliver faster resolutions.

![IT analytics software to gain insight into service processes](https://www.manageengine.com/analytics-plus/images/index/service-intelligence.svg)

### Improve project outcomes

Optimize performance, increase output, and orchestrate new projects with minimal or no disruption to existing operations.

![Streamline IT project delivery with IT analytics](https://www.manageengine.com/analytics-plus/images/index/project-analytics.svg)

## Enterprises that use analytics for IT witnessed:

- **30%** increase in agent productivity  
- **35%** reduction in operational costs  
- **70%** increase in SLA compliance  
- **30%** decrease in backlogs  
- **100%** visibility into IT operations  

## Features of IT analytics software

### Integrated ITOps platform

Reduce complexity with a single platform to unify and correlate data from IT and business applications, local or cloud databases, and cloud drives.

### Augmented analytics

Converse with Zia, our AI assistant, to gain deep, meaningful insight into IT data. Get descriptive narrations of reports, predict future trends, and analyze scenarios in a single click.

### Real-time anomaly detection

Automatically overlay current data against historical trends to spot anomalies as they occur, buying you time to react to opportunities or threats.

### Intelligent alerts and event triage

Prevent alert fatigue. Correlate alerts from multiple monitoring applications, and receive a single detailed alert regarding downtime or incidents.

### Trend forecasting

Foresee problems and minimize issues due to downtime with proactive predictions. Simulate the impact of variables on outcomes, reduce risks, and achieve SLA targets.

### In-app collaboration and sharing

Tag other users, and collaborate over shared visuals in real time. Share findings via email, publish reports to web portals, embed dashboards in webpages, or schedule reports to inboxes.

## About ManageEngine

ManageEngine is the enterprise IT management division of Zoho Corporation. Established and emerging enterprises including 9 of every