Webinar : Best Practices for IT Management and Applications Management
Thursday, April 9, 2015
11:00 GMT | 12:00 CET | 13:00 Egypt |
14:00 Saudi Arabia, Kuwait, Bahrain, Qatar | 15:00 UAE, Oman
Duration: 45 minutes + 15 minutes of Q&A
Speaker : Scott Riley, Director of Hosting and Cloud Services at GCI
Are Your Mission Critical Applications Really Performing?
Like many businesses today, you are perhaps transitioning your applications to the cloud, where thanks to flexible on-demand computing, you don't have to worry about the physical hardware. But, are your applications really performing as you want them to?
When services begin to slow down, is the root cause the service provider, the application, or have you increased your usage and need to look at your deployment? Often, by the time you get to investigate performance issues, they’ve gone away and you can’t replicate them. This can be frustrating, even worse, it could be massively damaging to your business if that slowdown happens again at exactly the wrong time.
In this session, hear from one of the UK's leading experts on IT management, Scott Riley, and see how you can implement a best practice approach to capacity management of your applications. Use the strategies suggested to baseline, monitor, develop, test, and assure that your mission-critical applications are always ready for business.
Best Practices Covered
- ITIL
- Availability Management
- Capacity Management
- Service Development and Improvement
- Key Principles Covered:
- Effective service management inline with ITIL framework
- Effective budgeting for system upgrades
- Business Performance
- Improved End-User Experience
Attendees of this webinar will learn:
- Ways to optimise application deployment
- Ways to create new metrics and set goals
- How to identify and rectify bottlenecks
- Best practices for every proposed change to application and deployment
- How to plan for the future
