Steps to configure SAML SSO for Kaseya

About Kaseya

Kaseya is a comprehensive IT management platform designed to streamline and automate various IT operations for businesses of all sizes. It offers a unified interface that integrates core functionalities—such as endpoint management, security, and backup services—under one subscription.

The following steps will help you enable SSO for Kaseya from Identity360.

Prerequisites

1. The MFA and SSO license for Identity360 is required to enable SSO for enterprise applications.
2. Log in to Identity360 as an Admin, Super Admin, or Technician with a role that has Application Integration and Single Sign-on permissions.
3. Navigate to Applications > Application Integration > Create New Application, then select Kaseya from the applications displayed.
   Note: You can also find Kaseya from the search bar located at the top.
4. Under the General Settings tab, enter the Application Name and Description.
5. Under the Choose Capabilities tab, choose SSO and click Continue.
   General Settings of SSO configuration for Kaseya.
6. Under Integration Settings, navigate to the Single Sign On tab, then click Metadata Details. Copy the Login URL, Issuer URL, and download the Signing Certificate. These details will be used later during the configuration of Kaseya.
   Integration Settings of SSO configuration for Kaseya.

Kaseya (service provider) configuration steps

1. Log in to KaseyaOne as an administrator.
2. Navigate to the Admin Settings > Third-Party IdP > Single Sign-On.
3. In the Identity Provider Single Sign-On URL field, enter the Login URL copied in step 6 of prerequisites, then click the check mark icon.
4. In the Identify Provider Issuer field, enter the Issuer URL copied in step 6 of prerequisites, then click the check mark icon.
5. Click Upload to upload the Signing Certificate downloaded in step 6 of prerequisites.
6. Turn on the Enable Single Sign-On via SAML toggle to enable SSO via SAML for the IdP.

Identity360 (identity provider) configuration steps

1. Switch to Identity360's application configuration page.
2. Enter the Server URL. This will be Kaseya's access URL, https://one.kaseya.com/.
3. Enter the Relay State parameter, if necessary.
   Note: Relay State is an optional parameter used with a SAML message to remember where you were or to direct you to a specific page after logging in.
4. Click Save.
   Integration Settings of SSO configuration for Kaseya.
5. To learn how to assign users or groups to one or more applications, refer to this page.

Your users will now be able to sign in to Kaseya through the Identity360 portal.