TechnoVal replaces LogRhythm with Log360 to simplify security monitoring

Business challenges

Arshe Ali Khan Pattan, the cybersecurity manager for TechnoVal and its group companies, oversees cybersecurity governance and compliance across TechnoVal. He also manages a SOC team, penetration testing team, cybersecurity analysts, and data protection officers. With more than 2,000 users across departments, Pattan needed greater visibility across the company's IT environment.

TechnoVal used LogRhythm as its SIEM platform for more than four years. However, the team found the solution difficult to manage because of its complexity and was dissatisfied with the quality of support. The implementation experience and professional services also did not meet expectations. As a result, the team began researching alternatives and evaluated ManageEngine Log360.

Since visibility is critical to effective cybersecurity operations, TechnoVal wanted a solution that could provide a complete picture of what was happening across its network, systems, applications, and cloud environment while being easier to understand and manage. The team also wanted to explore Log360's automated response capabilities and use them alongside its existing security solutions to improve visibility and prevention.

The solution: ManageEngine Log360

TechnoVal adopted Log360 to centralize visibility across its environment and gain a complete view of activity across its network, systems, applications, and cloud environment. The team is using almost all the components available under Log360 for its security monitoring requirements.

The visibility offered by Log360 has helped TechnoVal understand what's happening across its network, systems, applications, and cloud environment and use that visibility to determine what actions to take.

ManageEngine's implementation specialist, Anand, supported the deployment and worked closely with the team throughout the rollout. His guidance helped Pattan work through product configuration, address internal dependencies, and coordinate activities between the SOC team and other teams involved in the implementation.

Outcomes and improvements

With Log360, TechnoVal established a stronger foundation for security monitoring by improving visibility across its IT environment. The team gained a clearer understanding of activity across its network, systems, applications, and cloud environment while adopting a platform that was easier to understand and manage than its previous solution.

The simplified user experience also made it possible for a newly recruited employee to work with Anand on the Log360 implementation from the beginning. Despite being new to the role, he was able to manage the product easily.

TechnoVal is also continuing to evaluate Log360's automated response capabilities as part of its broader security strategy and plans to explore how these capabilities can complement its existing security solutions.

Streamlined implementation and expert support

The implementation support provided through OnboardPro, ManageEngine's implementation program, helped TechnoVal move forward with the Log360 deployment. Anand's product expertise and prior experience helped the team work through configuration requirements, internal dependencies, and coordination between the SOC team and other teams.

Anand provided extensive support whenever the team needed discussions or assistance during the implementation. TechnoVal also had internal configuration requirements and coordination to handle between the SOC team and other teams, which took time. Anand's support helped the team work through these requirements during the deployment.

About OnboardPro

OnboardPro is a ManageEngine service that provides solution implementation to clients upon request. This service includes the installation and customized configuration of ManageEngine solutions. It enables clients to seamlessly begin work without worrying about the complexities of product installation, deployment, and use. Every client environment is unique and requires additional support beyond the basic installation and standard features. With custom onboarding, clients have the option to engage a team of product experts to manage the installation, implementation, customization, and training based on their business needs. For more information, visit manageengine.com/onboarding/manageengine-onboardpro-iam-and-siem-professional-service.html.

About Log360

Log360 is a unified SIEM solution with integrated DLP and CASB capabilities that detects, prioritizes, investigates, and responds to security threats. Vigil IQ, the solution's TDIR module, combines threat intelligence, an analytical Incident Workbench, ML-based anomaly detection, and rule-based attack detection techniques to detect sophisticated attacks, and it offers an incident management console for effectively remediating detected threats. Log360 provides holistic security visibility across on-premises, cloud, and hybrid networks with its intuitive and advanced security analytics and monitoring capabilities. For more information about Log360, visit manageengine.com/log-management/ and follow the LinkedIn page for regular updates.