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  • How do I find out my Build number?
  • 1 Log in to the M365 Manager Plus web client, and click the "License" link in the top pane.
  • 2 You will find the "Build" number mentioned below the "Product Version"

M365 Manager Plus Service Pack

     
If your Build Number is update to Build Number
4600 through 4607

Download and update to latest 4608

4500 through 4543

Download and update to 4600

4400 through 4425

Download and update to 4500

4300 through 4336

Download and update to 4400

4200 through 4222

Download and update to 4300

4100 through 4119

Download and update to 4200

4002 through 4014

Download and update to 4100

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Important:
  • We strongly recommend you take backups before applying the service pack. This helps prevent accidental loss of data.
  • If you have enabled high availability, please read this before applying the service pack.
  • If your build number isUpdate to build numberSHA256 Checksum hash value
  • 4600 to 4607Download and update to 4608beca791c453f28aa559cc24a65fc9c8c6b7ffbc24dbe15d4a33e7f0f9678783a
  • 4500 to 4543Download and update to 4600e14acfd9a3457457cee922d06980ae166f467f5fbd36803660117a71367371b3
  • 4400 to 4425Download and update to 4500 d38d6056d6ca6a96ce2878b5a1fbcd47ef69216d39c401e38bd5e11e3fa8ce09
  • 4300 to 4336Download and update to 4400cf7e3ced91dae72b573c184231c1330a3b74c2dbad8e5d84d3e6fdeeba53370f
  • 4200 to 4222Download and update to 43005106deae883d5510146a447c22d312bf15e4d644abe0c83990135522c68bbea0
  • 4100 to 4119Download and update to 420060b9d4903ab0bc8ef6e876c7a82e7e3292eab79cbf051558ca1bfdf515444bad
  • 4002 to 4014Download and update to 410065f11b014ead4b69ff310e4529e9821867fee15d536779744a365d4b30d539b0

Instructions to apply Service Pack

  • 1Shut down M365 Manager Plus:
    • If the product is running as an application, click Start > All Programs > M365 Manager Plus > Stop M365 Manager Plus.
    • If the product is running as a Windows service, click Start > Run. Type services.msc and stop ManageEngine M365 Manager Plus.
  • 2Execute the stopDB.bat file stored in the <M365 Manager Plus>\bin directory.
  • 3Back up M365 Manager Plus by zipping the contents of the <M365 Manager Plus> directory.
  • 4If you're using Microsoft SQL Server, take a backup of the database.
  • 5Open Command Prompt as an administrator and execute the UpdateManager.bat file stored in the <M365 Manager Plus>\bin directory.
  • 6Click Browse and select the service pack (.ppm) file that you downloaded.
  • 7Click Install. Depending on the amount of data to be migrated, the installation procedure might take a few minutes. Please do not terminate the process prematurely. The certificate required to verify the service pack's integrity will be automatically imported by the product.

    If the automatic certificate import process fails, please import the certificate manually. Otherwise, click Close and then Exit to quit the Update Manager tool.

  • 8Start M365 Manager Plus:
    • If the product runs as an application, click Start > All Programs > M365 Manager Plus > Start M365 Manager Plus.
    • If the product runs as a Windows service, click Start > Run. Type services.msc and start ManageEngine M365 Manager Plus.

Steps to import the security certificate

  1. 1. Shut down both the primary and standby servers.
  2. 2. Follow steps 2 through 8 above and apply the service pack, first in the primary server and then in the standby server.
    Note: To identify the primary server, open the fos.conf located in <installation_directory>\tools\fos\conf and locate the ha.servertype=MASTER entry.
  3. 3. Start the primary server first and then the standby server.
  1. 1. If you need to apply more than one service pack, follow the same instructions for each installation.
  2. 2. If you have enabled high availability, then follow the steps given below:
    1. Shut down both the primary and standby servers.
    2. Follow steps 2 through 8 given above, and apply the service pack in both the servers.
    3. Start both the primary and standby servers.

How do I find my current build number?

  • Log in to the M365 Manager Plus web client.
  • Click on the License link at the top right corner.
  • Find the Build number.

 

Need Help?

You can contact M365 Manager Plus Support at any time for assistance in updating M365 Manager Plus to the latest version.

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