We recommend users to move to the latest version build #11.1.2404.5 (How do I find my Build number?)  
 
If your build number is Upgrade to build number SHA256 Checksum hash value
92000 to 10.1.2006.12 Download and upgrade to 10.1.2006.1 . EE75CF2D19CC01C08DF2345ECF9EF5016CC6D0BDA94CCF97DAD96A08A17E9938
10.1.2006.1 to 11.1.2400.5 Download and upgrade to 11.1.2400.8 . 060c1b016c6186381c63ba7b613b82fa1efd7886f280eb1a933c52fc26896968
11.1.2400.8 to 11.1.2404.4 Download and upgrade to 11.1.2404.5. 2fefa07fa8eda8d03408155b6d0341f201bc44c1f99dc565ffe5b5a23a7fc142
  

 

Instructions to apply Service Packs & Hotfixes 

NOTE: If you have to install intermediate service packs and hotfixes to install the latest version, it is recommended to exit the Update Manager after every PPM installation. Also, installing Service Packs doesn't affect the device enrollment/management or device-MDM MSP server communication
  1. Stop Mobile Device Manager Plus through Start --> Programs --> ManageEngine Mobile Device Manager Plus MSP --> Stop Mobile Device Manager Plus MSP
  2. Important: Take a backup of the Mobile Device Manager Plus MSP installation directory (<Install_Dir>/MDMMSPServer) to avoid any data loss during the upgrade process.
  3. Execute the UpdateManager.bat file present in the <MDMMSP_Home>/bin directory.
  4. Click 'Browse' and select the .ppm file you have downloaded.
  5. Click 'Install' to install the service pack/hotfix. This may take few minutes depending on the amount of data that needs to be migrated.
  6. Wait until the service pack/hotfix is fully installed.
    NOTE: If you have to install intermediate service packs and hotfixes to install the latest version, it is recommended to exit the Update Manager after every PPM installation
  7. Click 'Close' and then click 'Exit' to exit the Update Manager tool.
  8. Now start Mobile Device Manager Plus MSP.

How do I find my Build number?

Log in to Mobile Device Manager Plus MSP web client, the build number is mentioned in the top pane.