Device Reports
Organizations with a predominantly mobile-only workforce require frequent collection of asset data and also have them collated into a readable form. MDM lets you generate a wide range of reports on the go, including overall device reports to granular reports based on specific requirements. Additionally, you can also choose to create your own reports and have the report generation scheduled as well. The other advantage with these reports, is that you can choose to export them to a wide variety of formats such as PDF, TXT etc., Further, you can have the reports delivered to inbox as well. The following pre-defined reports can be generated using MDM:
| Report Category | Report Name | Description |
|---|---|---|
| App Reports | Devices with/without Specific App | Devices can be listed together based on whether an app is present on the device or not. |
| App installation summary | Provides an overview of all the apps installed on the device. | |
| Blocklisted Apps Summary | All the blocklisted apps and the devices on which these apps are installed. | |
| New App Detected | Apps that are newly found to be installed on the managed devices. | |
| Devices with Blocklisted Apps | All the devices with blocklisted apps installed/detected are listed. | |
| Hardware Reports | Devices by Model | Devices are listed based on their model number. |
| Device SIM Details | Detailed information about the SIM cards in the devices. | |
| Device Battery History | Historical data on the battery performance and usage of the devices. | |
| Enrollment Reports | Devices by Enrollment Time | Devices are listed based on the exact time when the device was enrolled with MDM. |
| Inactive Devices | Inactive devices (devices not in contact with the server for some time) are listed. | |
| Shared Devices | Devices that are shared among multiple users are listed. | |
| Location Reports | Location Details and History | Devices that have Geo-Tracking enabled are listed along with their accurate location tracking status and location history. |
| Geo-Tracking Status | Current status of Geo-Tracking on devices, indicating whether it is enabled or disabled. | |
| Security Reports | Rooted Devices | All the rooted devices are listed. |
| Devices by Storage Encryption | Devices are listed based on storage encryption type. | |
| Jailbroken Devices | All jailbroken devices are listed. | |
| Devices Backed Up in Cloud | Devices with backups in the Cloud are listed. | |
| Devices by Passcode Type | Devices are listed based on their passcode type (Pattern, PIN, etc.). | |
| Devices by Lost Mode Status | Devices that are in Lost Mode are listed, indicating whether they are marked as lost. | |
| Device Attestation | Verification status of the devices, ensuring they meet security standards. | |
| Devices by MTD Threat Levels | Devices categorized by their Mobile Threat Defense threat levels. | |
| Telecom Expense Reports | Data Usage by Devices | Detailed data usage statistics for each device. |
| Data Usage by Groups | Data usage statistics categorized by different groups of devices. |
All the reports listed above are predefined reports. The required columns can be customized using the Column Chooser option available within each report. Based on organizational requirements, these customized reports can also be scheduled and sent periodically as scheduled reports.
For all app-based reports ensure you've configured the App Settings in the Inventory tab. To configure, click on the Inventory tab on MDM web console and select Apps from the left menu. Then click on the Settings tab and under App Settings, configure the type of apps you want MDM to manage and by extension, generate reports on.
All the above mentioned reports can be retrieved easily, by following the steps mentioned below:
- On the MDM Server, navigate to Reports tab.
- You can choose from one of the predefined reports or create your own custom query report. You can also schedule specific reports.
- The generated report can then be exported as .pdf, .csv or .xls format.
You can also choose to ensure the data sent via reports, can be masked/removed or let the technician decide every time.