Download Service Packs and Hotfix

We recommend users to move to the latest version build #11.1.2401.8 (See what's new)  

If your build number is Upgrade to build number SHA256 Checksum hash value
91030 to 91110 Download and upgrade to 92000 . 50de0f9e800da24d8af95d250c3a831aae497d60f0a506d4f6425d843518f095
92000 to 92951 Download and upgrade to 10.1.2006.12 . 0f836cd35a441b1436d482eaddfeda74968e1dac933e93131a09e1ea8efd1f7c
10.1.2006.12 to 11.1.2400.5 Download and upgrade to 11.1.2400.8. 6d560fc767b27d4a92b2d5e5902384ec4fcc1618557d9b149fe0e9b6c036fc9b
11.1.2400.8 to 11.1.2401.7 Download and upgrade to
11.1.2401.8.
87c34a58403696bd4c9711cc3b1e0dd6c1874a7998172e865f8e30459b23a924

 

For Android agent release notes, refer to this link.

For iOS agent release notes, refer to this link.

Instructions to apply Service Packs & Hotfixes 

NOTE: If you have to install intermediate service packs and hotfixes to install the latest version, it is recommended to exit the Update Manager after every PPM installation. Also, installing Service Packs doesn't affect the device enrollment/management or device-MDM server communication

  1. Stop Mobile Device Manager Plus through Start --> Programs --> ManageEngine Mobile Device Manager Plus --> Stop Mobile Device Manager Plus
  2. Important: Take a backup of the Mobile Device Manager Plus installation directory (<Install_Dir>/MDMServer) to avoid any data loss during the upgrade process.
  3. Execute the UpdateManager.bat file present in the <MDMP_Home>/bin directory.
  4. Click 'Browse' and select the .ppm file you have downloaded.
  5. Click 'Install' to install the service pack/hotfix. This may take few minutes depending on the amount of data that needs to be migrated.
  6. Wait until the service pack/hotfix is fully installed.
    NOTE: If you have to install intermediate service packs and hotfixes to install the latest version, it is recommended to exit the Update Manager after every PPM installation
  7. Click 'Close' and then click 'Exit' to exit the Update Manager tool.
  8. Now start Mobile Device Manager Plus.