# How to configure Profile Criteria and its corresponding severities?

Profile Criteria can be configured in [Notification Profiles](https://www.manageengine.com/network-monitoring/help/configuring-notifications.html).

**Usability :**

The following table denotes the Profile Criteria and its dependant Severities. Use the following key to read the table.

**Key:**

✓ - Applicable to the corresponding criteria  
✗ - Not applicable to the corresponding criteria

**Note:** In the **"Notify only when severity is"** section, alerts will only be raised when a severity is applicable to the corresponding criteria. Therefore, selecting all the severities will not necessarily return a notification unless the severity is applicable to the selected criteria.

| Criteria/Severities | Critical | Trouble | Attention | Service Down | Clear |
|---|---|---|---|---|---|
| Device Misses 1/3/5 poll | For 5 Polls<br>✓ | For 3 Polls<br>✓ | For 1 Poll<br>✓ | ✗ | ✗ |
| Hardware in problematic condition | ✓ | ✗ | ✗ | ✗ | ✗ |
| Interface or switch port has some problems (Before version 128401) | For Interface down<br>✓ | For threshold violation<br>✓ | ✓ | ✗ | ✗ |
| When any Interface is down (From version 128401) | ✓ | ✓ | ✓ | ✗ | ✗ |
| When any Interface monitor has violated a threshold (From version 128401) | ✓ | ✓ | ✓ | ✗ | ✗ |
| When any service down | ✗ | ✗ | ✗ | ✓ | ✗ |
| When any windows service down | ✗ | ✗ | ✗ | ✓ | ✗ |
| When any printer monitor down | ✓ | ✓ | ✓ | ✗ | ✗ |
| When any UPS down | ✓ | ✗ | ✗ | ✗ | ✗ |
| When any SNMP trap received from device | ✓ | ✓ | ✓ | ✗ | ✗ |
| Threshold rule violated | ✓ | ✓ | ✓ | ✗ | ✗ |
| When any url down | ✗ | ✗ | ✗ | ✓ | ✗ |
| When any script monitor is down or violated the threshold | For threshold violation<br>✓ | For threshold violation<br>✓ | For threshold violation<br>✓ | For script down<br>✓ | ✗ |
| When any process is down or has violated a threshold | For threshold violation<br>✓ | For process down<br>✓ | ✗ | ✗ | ✗ |
| When any file monitors have violated the threshold | ✓ | ✓ | ✓ | ✗ | ✗ |
| When any folder monitors have violated the threshold | ✓ | ✓ | ✓ | ✗ | ✗ |
| When any event log rules generates alarm | ✓ | ✓ | ✓ | ✗ | ✗ |
| When any syslog rules generates alarm | ✓ | ✓ | ✓ | ✗ | ✗ |
| When any exchange monitors are down | ✓ | ✓ | ✓ | ✗ | ✗ |
| When any exchange services are down | ✗ | ✗ | ✗ | ✓ | ✗ |
| When any Active directory monitors are down | ✓ | ✓ | ✓ | ✗ | ✗ |
| When any Active Directory services are down | ✗ | ✗ | ✗ | ✓ | ✗ |
| When any MSSQL monitors are down | ✓ | ✓ | ✓ | ✗ | ✗ |
| When any MSSQL services are down | ✗ | ✗ | ✗ | ✓ | ✗ |
| When any virtual device has some problems | ✗ | ✗ | ✗ | ✓ | ✗ |
| When any IPSLA monitor is down | ✓ | ✗ | ✗ | ✗ | ✗ |
| When any agent is down | ✓ | ✗ | ✗ | ✗ | ✗ |
| When any UCS fault is received | ✓ | ✓ | ✓ | ✗ | ✗ |
| When any configuration backup is failed | ✓ | ✓ | ✓ | ✓ | ✓ |
| When any configuration is changed | ✓ | ✗ | ✗ | ✗ | ✗ |
| When any NFA Alarm is triggered | ✓ | ✓ | ✓ | ✗ | ✗ |
| When any Storage Alarm is triggered | ✓ | ✓ | ✓ | ✗ | ✓ |
| When interface bandwidth exceeds its speed | ✓ | ✓ | ✓ | ✗ | ✗ |
| **Notify when the alarm is cleared** | ✗ | ✗ | ✗ | ✗ | ✓ |

**How to get notified when an Alarm is cleared?**

To get notified when an alarm is cleared, all you have to do is check the **"Notify when the alarm is cleared"** option in the Criteria page while configuring a notification profile. If you have already configured profiles and wish to receive alerts when an alarm is cleared, you can always edit the notification profile and select this option.

**Note:** You will receive an alert when an alarm is cleared, only if you have configured an alert criteria in the same notification profile.

E.g. If you have created a notification profile for the criteria "Device Misses 1/3/5 poll", you will receive an alert when the criteria matches. i.e if a device misses the specified number of polls (DEVICE DOWN). Now, you can receive an alert for DEVICE UP (DEVICE-DOWN-CLEAR) if you have checked the "Notify when the alarm is cleared" option.