Many organizations today entrust business-critical data to managed service providers (MSPs) and managed security service providers (MSSPs) while also relying on them to remotely manage their IT infrastructure and business operations. Apart from handling a myriad of sensitive data across their own IT networks, MSPs have unrestricted access to valuable data in their customers' environments, making them prime targets for attackers and putting their cybersecurity at stake. Once malicious actors gain unauthorized entry into an MSP’s IT network, they can instantly gain access to all its clients’ data, servers, devices, and applications if proper controls aren't employed. For this reason, it’s crucial for MSPs to isolate client networks from one another, limit access to a client network to only authorized people, and orchestrate the privileged activities of multiple users simultaneously—all from a central console. Given their significance in the IT industry, any kind of security breach in an MSP's network can adversely affect their business and online reputation.
Implementing privileged access management (PAM) software can help you secure your clients’ privileged passwords and accounts, regulate access to client systems, monitor and audit privileged activities, detect and prevent malicious actions in real time, and stay compliant with regulatory standards. With cybercrimes becoming more advanced, it’s time to invest in both foolproof, multi-tenant PAM tool and robust security controls that together revolutionize IT security and reduce vulnerabilities to cyberattacks.
ManageEngine PAM360 is a complete privileged access security solution that helps fortify security across your internal network and client IT. PAM360's multi-tenant architecture enables you to meet the growing privileged access security demands of your diverse client base without affecting business efficacy, all from a single console. It provides intelligent threat analytics data, deep insights into privileged user activities, and a secure architecture that can integrate with a host of existing security tools, empowering you to proactively detect and fight against cyberattacks.
Deploy a flexible, central instance to manage your and your clients’ privileged activities simultaneously. PAM360’s multi-tenant architecture offers a central console to regulate access to your native IT infrastructure as well as multiple client organizations’ cloud, on-premises, and hybrid environments. It also displays an exclusive client dashboard that provides at-a-glance information on all privileged activities corresponding to a particular client’s network in real time.
Consolidate all privileged accounts, keys, and passwords that you manage in one centralized, AES-256 encrypted vault reinforced with dual encryption and granular access controls. Fortify your clients’ privileged account security with unique, unpredictable passwords and secure key pairs that are automatically rotated after every check-in.
Provision your users with controlled, role-based access to your IT infrastructure and client organizations, and restrict them from accessing systems and data they’re not authorized to access. Enforce multi-factor authentication or single sign-on to prove the user's identity before permitting access to sensitive systems. Mandate a request-approve workflow to know why a user is accessing a particular system once they're inside, and release the credentials for just the amount of time required to carry out the job.
Launch secure, passwordless connections to remote systems and applications through RDP, VNC, SSH, SQL, or web channels. PAM360 acts as a proxy between the end-user systems and the target devices, preventing any direct access between them.
Help your client organizations prove their compliance with privileged access control standards set by various IT and government regulations through strong vaulting mechanisms; robust user authentication; access control and provisioning; foolproof session recordings; and detailed, audit-ready reports for PCI DSS, the GDPR, ISO/IEC 27001, and NERC CIP.
Achieve real-time visibility into your organization’s security posture while simultaneously monitoring for cyberthreats. Infer meaningful insights from analytics data and security event logs gathered from a wide range of services, like network management systems, endpoint security logs, AI and ML-driven anomaly detection tools, and security information and event management solutions. Leverage instant email alerts, live activity feeds, and comprehensive audit trails for better supervision.
Leverage PAM360’s certificate management module to alert administrators when certificates are about to expire, reducing the possibility of website outages due to unexpected certificate expiration. Maintain surveillance on the life cycles of all certificates deployed within your network and constantly monitor their usage to ward off any chances of data breaches or website outages.
With PAM360, your MSP business can start with a single client and scale gradually to meet the needs of a diverse client base as you expand your offerings. In addition, PAM360 readily integrates with a wide range of security tools, including identity governance and administration solutions, IT service management tools, vulnerability scanners, ticketing systems, 2FA tools, and SSO services, so you don’t have to invest in siloed security tools.
Enjoy product customizations to shape PAM360's default features and UI to what your business deems fit. Create your own user roles; generate custom reports; rebrand PAM360 with your company logo and security policies; choose from a range of colors for your UI, including a night theme; and benefit from password reset tools like listeners, plug-ins, and SSH commands to develop your own code and formulate password reset routines for custom resources.
Webinar: Simplifying access management for service providers. Register now!