MultiCraft replaces custom scripts with one-stop login and work-hours reporting using ADAudit Plus

Business challenges

• Custom Active Directory reports were hard to build: Producing reports on user login and logout times, failed password attempts, and employee work hours meant writing and maintaining custom PowerShell scripts.
• No single view of user activity or Active Directory changes: Details about a user's logins, logouts, and hours were scattered across sources, and the team had no easy way to confirm whether anything in the directory had been modified.

The problem

MultiCraft's IT team is responsible for administering Active Directory and for providing the business with visibility into how and when employees are using their accounts. Requests for this information, such as when staff are logging in and out, how many hours they are working, and whether accounts are experiencing repeated failed logins, were a recurring part of the team's workload.

Meeting those requests was consistently difficult. Native Active Directory tooling did not provide the reports the team needed, so the IT manager had to build them by hand with custom PowerShell scripts, which took time to write, maintain, and run each time a report was needed.

The solution

MultiCraft deployed ManageEngine ADAudit Plus, which has become the team's primary tool for tracking user login activity and work hours. The product gives the IT manager a single portal for everything related to a user's logins, logouts, and hours worked, eliminating the need to run custom scripts. The team has configured daily reports on login, logout, and work-hours activity, which are delivered automatically and give management a reliable, ongoing record.

The reports have also become the team's window into user behaviour across the organization. ADAudit Plus shows who is working late or putting in overtime and when a user appears to be working from home, giving the business a level of insight into working patterns it did not previously have. While day-to-day changes to Active Directory at MultiCraft are few, the product also lets the team see whenever a change is made, closing the gap in change visibility.

Support has matched the product. When the team ran into an issue during an upgrade, ManageEngine support sent detailed instructions that got the system back up and running quickly.

By replacing hand-built PowerShell reports with automated daily reporting and a single portal for user activity, MultiCraft's IT team now delivers login, work-hours, and Active Directory change visibility on demand. The team rates its overall experience with ADAudit Plus at 10 out of 10 and is highly likely to recommend it.

About ADAudit Plus

ADAudit Plus is a real-time Active Directory change auditing solution that features file and folder monitoring, plus access and permission change capabilities. With more than 200 event-specific reports and real-time email alerts, it provides in-depth knowledge about changes made to both the content and configurations of Active Directory, Azure AD, and Windows servers. Additionally, ADAudit Plus provides thorough insights on workstation and file server access (including NetApp and EMC). For more information about ADAudit Plus, visit https://www.manageengine.com/products/active-directory-audit/.