# Active Directory Help Desk Management

As your organisation grows, so does your need for an efficient Active Directory Help Desk management Tool - ManageEngine has the ultimate solution: [ADManager Plus](https://www.manageengine.com/uk/products/ad-manager/?utm_source=admp&utm_medium=feature-page&utm_content=ad-help-desk-management).

## The Importance of Having Active Directory Help Desk Management

It can be extremely cumbersome for an administrator to manage users from new offices in various locations. In cases like these, Active Directory Help Desk management needs to be extended across domains to facilitate multi-domain management. Trying to perform help desk management with the native AD tools or PowerShell only adds to an administrator's woes.

With ManageEngine‘s ADManager Plus, your help desk team can easily handle tasks across multiple domains, like resetting passwords in one domain and creating user accounts in another. This means fewer responsibilities for administrators, as a single technician can now take on multiple roles across different domains.

Thanks to ADManager Plus’s cross-domain, multirole management feature, managing multiple domains becomes much simpler and more efficient. This tool is the complete solution for AD Managers in the need of Active Directory Help Desk management features that are simple without compromising on quality and effectiveness.

## Benefits of Using ADManager Plus for Active Directory Help Desk Delegation:

- Delegate selected AD tasks to non-administrators.
- Delegate tasks with a scope limited to specific organizational units (OUs) and groups.
- Decide which domain controller (DC) must be contacted first, and also specify the order of preference of DCs when your help desk technicians perform any operation delegated to them, with ADManager Plus' site-based delegation feature.

## Featured links

- [Active Directory Bulk User Management](https://www.manageengine.com/uk/products/ad-manager/active_directory_bulk_user_management.html?utm_source=admp&utm_medium=feature-page&utm_content=ad-help-desk-management)
- [Active Directory Bulk User Modification](https://www.manageengine.com/uk/products/ad-manager/active_directory_bulk_user_modification.html?utm_source=admp&utm_medium=feature-page&utm_content=ad-help-desk-management)
- [Active Directory Bulk User Creation](https://www.manageengine.com/uk/products/ad-manager/active-directory-bulk-user-creation-tool.html?utm_source=admp&utm_medium=feature-page&utm_content=ad-help-desk-management)
- [Group Management](https://www.manageengine.com/uk/products/ad-manager/active-directory-group-management.html?utm_source=admp&utm_medium=feature-page&utm_content=ad-help-desk-management)
- [Contact Management](https://www.manageengine.com/uk/products/ad-manager/active-directory-bulk-contacts-creation.html?utm_source=admp&utm_medium=feature-page&utm_content=ad-help-desk-management)

## Other features

### [Active Directory Management](https://www.manageengine.com/uk/products/ad-manager/active-directory-management.html?utm_source=admp&utm_medium=feature-page&utm_content=ad-help-desk-management)

Make your everyday Active Directory management tasks easy and light with ADManager Plus's AD Management features. Create, modify and delete users in a few clicks!

### [Active Directory Password Management](https://www.manageengine.com/uk/products/ad-manager/active-directory-reset-password.html?utm_source=admp&utm_medium=feature-page&utm_content=ad-help-desk-management)

Reset password and set password propertied from a single web-based console, without compromising on the security of your AD! Delegate your password-reset powers to the helpdesk technicians too!

### [Active Directory User Reports](https://www.manageengine.com/uk/products/ad-manager/active_directory_user_reports.html?utm_source=admp&utm_medium=feature-page&utm_content=ad-help-desk-management)

Exhaustive reporting on Active Directory Users and user-attributes. Generate reports in user-activity in your Active Directory. Perform user-management actions right from the report interface!

### [Active Directory Logon Reports](https://www.manageengine.com/uk/products/ad-manager/windows-active-directory-logon-reports.html?utm_source=admp&utm_medium=feature-page&utm_content=ad-help-desk-management)

Monitor logon activities of Active Directory users on your AD environment. Filter out Inactive Users. Reporting on hourly level. Generate reports for true last logon time & recently logged on users.

### [Active Directory Compliance Reports](https://www.manageengine.com/uk/products/ad-manager/compliance-reports.html?utm_source=admp&utm_medium=feature-page&utm_content=ad-help-desk-management)

Active Directory reports to assist you for compliance to Government Regulatory Acts like SOX, HIPAA, GLBA, PCI, USA PATRIOT and much more! Make your organization compliance-perfect!

### [Active Directory Automation](https://www.manageengine.com/products/ad-manager/active-directory-management-automation/active-directory-automation.html?utm_source=admp&utm_medium=feature-page&utm_content=ad-help-desk-management)

A complete automation of AD critical tasks such as user provisioning, inactive-user clean up etc. Also lets you sequence and execute follow-up tasks and blends with workflow to offer a brilliant controlled-automation.

### Need Features? Tell Us

If you require bespoke features for Active Directory Help Desk management, or any other form of Active Directory workflow, [Click here to consult our experts](https://www.manageengine.com/uk/products/ad-manager/support.html?utm_source=admp&utm_medium=feature-page&utm_content=ad-help-desk-management)

### Get a Prompt Quote

Our team of highly skilled specialists are on hand to answer any questions you have and to produce a free, no-obligation quote. [Request a Price](https://www.manageengine.com/uk/products/ad-manager/get-quote.html?utm_source=admp&utm_medium=feature-page&utm_content=ad-help-desk-management) today.

## The one-stop solution to Active Directory Management and Reporting

### Highlights

- » [Active Directory Management](https://www.manageengine.com/uk/products/ad-manager/active-directory-management.html)
- » [Bulk User Management](https://www.manageengine.com/uk/products/ad-manager/active_directory_bulk_user_management.html)
- » [Active Directory Group Management](https://www.manageengine.com/uk/products/ad-manager/active-directory-group-management.html)
- » [Active Directory Cleanup](https://www.manageengine.com/uk/products/ad-manager/cleanup-your-active-directory.html)
- » [Access Certification Campaign](https://www.manageengine.com/uk/products/ad-manager/identity-governance-administration/access-certification.html)
- » [Active Directory Reports](https://www.manageengine.com/uk/products/ad-manager/windows-active-directory-reports.html)
- » [Active Directory User Reports](https://www.manageengine.com/uk/products/ad-manager/active_directory_user_reports.html)
- » [AD Logon Reports](https://www.manageengine.com/uk/products/ad-manager/windows-active-directory-logon-reports.html)
- » [Distribution List Reports](https://www.manageengine.com/uk/products/ad-manager/exchange-server-management/microsoft-exchange-distribution-list.html)
- » [Risk exposure management](https://www.manageengine.com/uk/products/ad-manager/risk-exposure-management.html)
- » [MS Exchange Management](https://www.manageengine.com/uk/products/ad-manager/active-directory-exchange-management.html)
- » [AD Helpdesk Delegation](https://www.manageengine.com/uk/products/ad-manager/windows-active-directory-helpdesk-delegation.html)
- » [Active Directory Automation](https://www.manageengine.com/uk/products/ad-manager/active-directory-management-automation/active-directory-automation.html)
- » [ADManager Plus Mobile Apps](https://www.manageengine.com/uk/mobile-apps/admanager-plus-mobile-app.html)
- » [Microsoft 365 Management](https://www.manageengine.com/uk/products/ad-manager/office365-management-reporting-tools.html)
- » [Microsoft 365 User Provisioning](https://www.manageengine.com/uk/products/ad-manager/office365-user-provisioning-management.html)
- » [Microsoft 365 Reports](https://www.manageengine.com/uk/products/ad-manager/admanager-plus-office365-reports.html)
- » [Identity Risk Assessment Report](https://www.manageengine.com/uk/products/ad-manager/identity-governance-administration/active-directory-risk-assessment-report.html)

### AD Management

- » [Bulk User Management](https://www.manageengine.com/uk/products/ad-manager/active_directory_bulk_user_management.html)
- » [Bulk User Creation](https://www.manageengine.com/uk/products/ad-manager/active_directory_bulk_users_Creation.html)
- » [Bulk Group Management](https://www.manageengine.com/uk/products/ad-manager/windows-active-directory-bulk-groups-management.html)
- » [Identity orchestration](https://www.manageengine.com/uk/products/ad-manager/active-directory-orchestration.html)
- » [Active Directory Cleanup](https://www.manageengine.com/uk/products/ad-manager/cleanup-your-active-directory.html)
- » [Password Management](https://www.manageengine.com/uk/products/ad-manager/active-directory-reset-password.html)
- » [Computer Management](https://www.manageengine.com/uk/products/ad-manager/active_directory_computer_management.html)
- » [Active Directory Migration](https://www.manageengine.com/uk/products/ad-manager/active-directory-migration-tool.html)
- » [Active Directory Automation](https://www.manageengine.com/uk/products/ad-manager/active-directory-management-automation/active-directory-automation.html)
- » [Helpdesk Delegation](https://www.manageengine.com/uk/products/ad-manager/windows-active-directory-helpdesk-delegation.html)
- » [GPO Management](https://www.manageengine.com/uk/products/ad-manager/windows-ad-group-policy-management.html)

### Active Directory Reports

- » [User Logon Reports](https://www.manageengine.com/uk/products/ad-manager/windows-active-directory-logon-reports.html)
- » [Folder Access Reports](https://www.manageengine.com/uk/products/ad-manager/folder-permissions-and-access-reports.html)
- » [Distribution List Reports](https://www.manageengine.com/uk/products/ad-manager/exchange-server-management/microsoft-exchange-distribution-list.html)
- » [AD User Reports](https://www.manageengine.com/uk/products/ad-manager/active_directory_user_reports.html)
- » [Group Reports](https://www.manageengine.com/uk/products/ad-manager/active_directory_group_reports.html)
- » [AD Last Logon Reports](https://www.manageengine.com/uk/products/ad-manager/windows-active-directory-users-real-last-logon-reports.html)
- » [Password Reports](https://www.manageengine.com/uk/products/ad-manager/windows-active-directory-password-reports.html)
- » [Computer Reports](https://www.manageengine.com/uk/products/ad-manager/active_directory_computer_reports.html)
- » [Exchange Reports](https://www.manageengine.com/uk/products/ad-manager/active_directory_exchange_server_reports.html)

### Exchange Management

- » [Exchange Management](https://www.manageengine.com/uk/products/ad-manager/active-directory-exchange-management.html)
- » [Set Mailbox Rights](https://www.manageengine.com/uk/products/ad-manager/active-directory-exchange-set-mailbox-rights.html)
- » [Disable/Delete Exchange Mailbox](https://www.manageengine.com/uk/products/ad-manager/disable-delete-active-directory-exchange-mailbox.html)
- » [Exchange Mailbox Creation](https://www.manageengine.com/uk/products/ad-manager/active-directory-exchange-mailbox-creation.html)
- » [Exchange Mailbox Migration](https://www.manageengine.com/uk/products/ad-manager/exchange-server-mailbox-migration.html)

### Popular products

- » [Active Directory Auditing](https://www.manageengine.com/uk/products/active-directory-audit/?src=admp-related-products)
- » [Exchange Server Auditing & Reporting](https://www.manageengine.com/uk/products/exchange-reports/?src=admp-related-products)
- » [Active Directory Backup & Recovery Tool](https://www.manageengine.com/uk/ad-recovery-manager/?src=admp-related-products)
- » [Active Directory FREE Tools](https://www.manageengine.com/uk/products/free-windows-active-directory-tools/free-active-directory-tools-index.html?src=admp-related-products)
- » [All Windows AD Tools](https://www.manageengine.com/uk/windows-active-directory-tools.html?src=admp-related-products)
- » [Identity security with MFA, SSO, and SSPR](https://www.manageengine.com/uk/products/self-service-password/?src=admp-related-products)
- » [File server auditing & data discovery](https://www.manageengine.com/uk/data-security/?src=admp-related-products)
- » [SharePoint Management and Auditing Solution](https://www.manageengine.com/uk/sharepoint-management-reporting/index.html?src=admp-related-products)
- » [Integrated Identity & Access Management (AD360)](https://www.manageengine.com/uk/active-directory-360/index.html?src=admp-related-products)
- » [Real-time Log Analysis and Reporting Solution](https://www.manageengine.com/uk/products/eventlog/?src=admp-related-products)
- » [Microsoft 365 Management & Reporting Tool](https://www.manageengine.com/uk/microsoft-365-management-reporting/index.html?src=admp-related-products)
- » [Cloud Security & Log Management](https://www.manageengine.com/uk/cloud-security/index.html?src=admp-related-products)
- » [Comprehensive threat mitigation & SIEM (Log360)](https://www.manageengine.com/uk/log-management/index.html?src=admp-related-products)