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Customer : Eby-Brown
Industry : Wholesale Distribution
Location : 7 Branches, HQ at Napersville, IL.
With a workforce of around 2500 spread across several locations and a proportionally large help desk, Eby-Brown's challenge lay in delegating inordinate Active Directory tasks to technicians, WITHOUT elevating their rights in the Active Directory, as this could award them control more than what their position would warrant for. That could also mean they own the potential to damage the Active Directory - willingly or inadvertently. Eby-Brown's infrastructure demanded an Active Directory Manager that will help their IT administrators to:
ADManager Plus proved to be the right fit the groove that Eby-Brown was, for long, looking to fill. With user-friendly instructions and intuitive interface, and not to mention the multi-faceted features offered in clean-up, reporting and user-management, ADManager Plus surely had the appeal to be the preferred choice of a well-established wholesaler like Eby-Brown.
Eby Brown is completely sold out on ADManager Plus' AD Delegation model, which offered them exactly what they were looking for: ability to delegate Active Directory tasks to help-desk without elevating their rights, which could provide them undesirable control over the Active Directory.
Moreover, ADManager Plus also offers "templates" through which IT administrators can ensure a delegated task is carried out the way they prefer. With this system IT helpdesk is only a pawn in their hands that carry out orders.
With all this, an IT administrator can even make a technically naive helpdesk agent carry out complex tasks such as Exchange mailbox management!
Boasting of more than a century-old legacy in their field, Eby-Brown has been a leading convenience store supplier and wholesale food distributor of more than 11,000 name-brand products. They are the largest privately-owned tobacco and candy distributor in the US, with convenient warehousing that facilitates efficient distribution. No wonder, Eby-Brown has been consistently making it to the Forbes Top 100 in private businesses.
ADManager Plus is enterprise-wide Active Directory management software with out-of-the-box reporting user-management features.
With an interface that allows ease of access, and simplicity of reports, ADManager Plus presents itself as an IT Manager's magic-wand when it comes to Active Directory management. Plus, the reports are oxymoronic - exhaustive in data intensity, yet simple to comprehend.
ADManager Plus is armed to the teeth for any Active Directory management task. With this tool, you can:
Think out any other feature of an AD Manager and it's bound to be in here... :-)
With an appealing array of features and relatively dwarfed pricing, ADManager Plus offers the best of both worlds. No wonder, AD Manager won the hearts of technicians in Eby-Brown.
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Fire a shotgun-shell of AD User Management Tasks in a Single Shot. Also use csv files to manage users. Effect bulk changes in the Active Directory, including configuring Exchange attributes.
Active Directory reports to assist you for compliance to Government Regulatory Acts like SOX, HIPAA, GLBA, PCI, USA PATRIOT...and much more! Make your organization compliance-perfect!
A mini Active Directory ticket-management and compliance toolkit right within ADManager Plus! Define a rigid yet flexible constitution for every task in your AD. Tighten the reins of your AD Security.
Create and manage Exchange mailboxes and configure mailbox rights using ADManager Plus's Exchange Management system. Now with support for Microsoft Exchange 2010!!
Get rid of the inactive, obsolete and unwanted objects in your Active Directory to make it more secure and efficient...assisted by ADManager Plus's AD Cleanup capabilities.
A complete automation of AD critical tasks such as user provisioning, inactive-user clean up etc. Also lets you sequence and execute follow-up tasks and blends with workflow to offer a brilliant controlled-automation.