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Daisy Brand is one of the largest sour cream and cottage cheese manufacturers in the United States. With distributed workforce operations and continuous onboarding across production facilities, the organization needed a reliable, automated way to manage identities and ensure access hygiene across its AD environment.
Daisy Brand's IT team was struggling with manual user life cycle tasks, especially during peak hiring cycles across manufacturing plants. Creating and updating accounts for different job roles required multiple steps, increasing the risk of errors and delays. The lack of centralized reporting also made auditing time-consuming and complex.
Daisy Brand
Food and beverage manufacturing
Dallas, Texas
1,000+
The company needed a unified platform to streamline provisioning, deprovisioning, and access governance. With limited visibility into group memberships and permissions, ensuring least privilege was difficult. Compliance audits were increasingly demanding, and the IT team needed a solution that could scale with continuous onboarding.
For Daisy Brand's IT operations team, managing user identities had gradually become a complex, time-consuming process. The organization relied on a custom PowerShell script written by a former employee, to handle parts of the onboarding workflow. But once the employee left, the team discovered that the script had been compiled, making it difficult to modify and impossible to maintain.
This left the team with a fragile onboarding process that only one person truly understood.
Daily provisioning tasks like creating new user accounts, updating attributes, handling terminations were managed through checklists and manual steps. While workable, the process was slow, error-prone, and often inconsistent.
The team needed three things:
With ADManager Plus, Daisy Brand automated the entire user life cycle from onboarding to offboarding using prebuilt templates and approval workflows. The implementation team introduced OnboardPro, which helped Daisy Brand structure and standardize the onboarding flow across job roles, departments, and locations.
The implementation manager worked closely with the IT admins to map Daisy Brand's exact processes into ADManager Plus, ensuring the system aligned with both HR workflows and internal controls. This dramatically reduced manual effort and improved accuracy.
When asked about OnboardPro, ManageEngine's implementation service, Finn mentioned that the implementation manager, Arun, played a key role in guiding them through every stage of the rollout, ensuring the configuration was precise, scalable, and aligned with Daisy Brand's operational needs.
ADManager Plus is an identity governance and administration (IGA) solution that simplifies identity management, ensures security, and improves compliance. With ADManager Plus, manage the user life cycle from provisioning to deprovisioning, run access certification campaigns, orchestrate identity management across enterprise applications, and protect data on your enterprise platforms with regular backups. Use over 200 reports to gain valuable insights into identities and their access rights. Improve the efficiency of your IGA operations with workflows, automations, and role-based access control policies. ADManager Plus' Android and iOS applications help with on-the-go AD and Entra ID management. For more information about ADManager Plus, visit manageengine.com/products/ad-manager/.
OnboardPro is a ManageEngine service that provides solution implementation to clients upon request. This service includes the installation and customized configuration of ManageEngine solutions. It enables clients to seamlessly begin work without worrying about the complexities of product installation, deployment, and use. Every client environment is unique and requires additional support beyond the basic installation and standard features. With custom onboarding, clients have the option to engage a team of product experts to manage the installation, implementation, customization, and training based on their business needs. For more information, visit manageengine.com/onboarding/manageengine-onboardpro-iam-and-siem-professional-service.html.
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