Agent diagnosis tool for .NET Core agent

Note: Starting from April 2025, the .NET and .NET Core agents have been merged into a unified agent package. If you are using .NET Core Agent version 6.9.1 or later, refer to the Agent Diagnosis Tool Help Page for detailed guidance. For earlier versions, see the information below.

An agent diagnosis tool can come in handy while troubleshooting Applications Manager's agent issues in your .NET Core application. It helps you extract basic information like agent logs, event logs, and application-related information for troubleshooting frequently encountered configuration issues in the agent.

Follow the steps given below to run the agent:

1. Open PowerShell using Run as administrator.
2. Navigate to the <AgentDestinationPath>\DotNetCoreAgent\AgentDiagnostics directory.
3. Execute the script AgentDiagnoser.ps1
4. It will generate the file AgentDiagnostics.zip in the same location.
5. Send the zip file to appmanager-support@manageengine.com for further analysis.