AssetExplorer, comprehensive IT asset management (ITAM) software, is replacing its existing asset discovery agent with a unified agent courtesy of Endpoint Central, the unified endpoint management solution from ManageEngine. The unified agent helps IT administrators harness Endpoint Central's mature agent-based asset discovery capabilities in AssetExplorer.

In addition to robust asset discovery, the unified agent helps leverage Endpoint Central's ITAM capabilities within AssetExplorer

Enhanced asset discovery

Discover Windows, Linux, and macOS machines by performing agent-based scans. Maintain uniformity of data fetched across these workstations.

Agent based asset discovery & scanning
Advanced DesktopCentral remote control

Advanced remote control

Take control of IT assets for remote troubleshooting operations. (Available as part of the UEM Remote Access Plus add-on.)

Streamlined system management

Monitor processes, services, software, users, etc. on your organization's remote computers. (Available as part of the UEM Remote Access Plus add-on.)

DesktopCentral system management
Schedule and broadcast announcements to users

Clear and effective communication

Schedule and broadcast announcements to all users within a network. Collaborate with technicians and remotely assist end users over text, voice, and video chat. (Available as part of the UEM Remote Access Plus add-on.)

Along with these capabilities, the unified agent also helps IT administrators manage their IT assets with automated warranty updates, Wake-on-LAN, and much more.*

Free webinar

Introducing the new, unified agent for asset discovery in AssetExplorer

July 8, 11am BST/PDT

For a thorough understanding of the unified agent and its capabilities, participate in our free webinar on July 8, 2021.

Key takeaways:

  • Setting up the new, unified agent for asset discovery
  • Scanning IT assets such as Windows, Linux, and macOS devices with the unified agent.
  • Leveraging the unified agent to take remote control of IT assets.
  • Staying on top of the warranty information of your IT assets.
  • UEM Remote Access Plus add-on for AssetExplorer
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  • 11am BST
  • 11am PDT
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Frequently asked questions

  Without Endpoint Central integration With Endpoint Central integration

I am an existing customer of AssetExplorer

The unified agent will be available once you upgrade to the latest build of AssetExplorer.

The unified agent offers asset discovery, remote control, and warranty tracking capabilities for all nodes purchased under the AssetExplorer license.

Note: Customers who have purchased the UEM Remote Access Plus add-on (formerly called the System Tools add-on), can utilize capabilities such as chat, Wake-on-LAN, and the system manager in addition to asset discovery and warranty management.

The unified agent will be available once you upgrade both the AssetExplorer and Endpoint Central instances to the latest builds.

The unified agent offers asset discovery, remote control, and warranty tracking capabilities for all nodes purchased under the AssetExplorer license.

Wake-on-LAN and other features such as the system manager, chat, and remote shutdown are supported only for nodes purchased under the Endpoint Central license.

I am new to AssetExplorer

The unified agent is available in the professional and enterprise editions of AssetExplorer. It offers asset discovery and warranty tracking capabilities for all the nodes purchased under the AssetExplorer license.

To learn more about AssetExplorer' plans and pricing, please contact us at sales@manageengine.com.

Note: You can also opt to purchase the UEM Remote Access Plus add-on for AssetExplorer, which offers remote control, chat, Wake-on-LAN, and system manager capabilities that help remotely manage IT assets in your organization.

ManageEngine offers asset discovery and warranty management for the nodes purchased under the AssetExplorer license.

Remote control and other capabilities such as Wake-on-LAN, the system manager, chat, and remote shutdown are supported only for nodes purchased under the Endpoint Central license.

The unified agent offers several remote ITAM capabilities in addition to asset discovery and warranty management.

These include:

  • Remote control
  • Voice and video chat
  • Wake-on-LAN
  • System Manager

Organizations can utilize these capabilities in their AssetExplorer instance by purchasing the UEM Remote Access Plus add-on.

Please contact us at sales@manageengine.com for more information on add-ons, their pricing, or if you have any questions.

As the unified agent is tightly coupled with the Endpoint Central server, Endpoint Central itself needs to be downloaded and installed in the AssetExplorer folder. You need to initiate the download and ManageEngine will perform a silent installation in the background.

Endpoint Central will be installed as a trial edition initially and will be upgraded to the free edition after 30 days.

If you are an existing customer using Endpoint Central and have integrated it with AssetExplorer, you may need to upgrade your Endpoint Central installation to the latest build (10.1.2121.2) to utilize the unified agent. Learn more

*Please note that capabilities like Wake-on-LAN, system management, and chat are available on the purchase of the UEM Remote Access Plus add-on.

 

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