# Windows Feature Pack Errors

**Last Updated On**: 18 May 2026  
**73 minutes read**

## Description

This guide provides step-by-step troubleshooting solutions for common errors encountered during Windows 11 Feature Pack updates. Follow the recommended solutions carefully to resolve your issue.

## General Troubleshooting Steps

Before proceeding with specific error resolutions, try these general troubleshooting steps:

- Restart your system and retry the deployment.
- Ensure the ISO file is properly downloaded and not corrupted.
- Check system requirements for the Windows version you are trying to install.
- Verify that no security policies (GPO, antivirus, endpoint security) are blocking the update.
- Make sure your system has enough disk space.

## Validation Issues

### The downloaded executable is not proper

#### Possible Cause

This issue occurs when the dependency file is deployed directly. Dependency patches are intended only for ISO-based installations and not for direct deployment.

#### Resolution

Avoid deploying the dependency patch. Instead, deploy the appropriate feature pack patch or the Windows update component restore patch to proceed with the installation.

### Incorrect Function / Error code : 50002 / Invalid function

#### Possible Cause

7z.exe not found in agent bin directory

#### Resolution

Logs are necessary to find what is the exact reason for the failure of this error code.

### Error code: 50003 / Edition Mismatch / The expected Edition is Enterprise, but it isn't found in the uploaded ISO file / The expected Edition is Professional, but it isn't found in the uploaded ISO file

#### Possible Cause

The deployment fails because the uploaded ISO file does not contain the exact edition of Windows running on the target system. During deployment, the system verifies whether the edition is present in the ISO, and if it's missing, the process fails.

#### Resolution

Download and upload the appropriate ISO file that matches the edition of the target system, then proceed with the deployment.

For enterprise systems, it is recommended to purchase the Enterprise edition and download the corresponding ISO file from the Microsoft 365 Admin Center before continuing with deployment.

**Note**  
The Microsoft 365 Admin Center is the exclusive source for enterprise customers to download the Enterprise ISO file.

For detailed steps on how to download the ISO file from the Microsoft 365 Admin Center, refer to [this page](https://learn.microsoft.com/en-us/microsoft-365/commerce/licenses/manage-volume-licensing?view=o365-worldwide#where-do-i-see-volume-licensing-experiences-in-microsoft-365-admin-center-)

To confirm if the correct ISO edition was uploaded, review the following logs:

#### Check the machine's edition

- Log file: devicepatchscan.log
- Keyword: OS_NAME

**Example**

```text
[ 2024-06-04 10:52:25:555 ] [ 9408 ] [INFO] CreateAndAddAgentParams: added OS_NAME = Windows 10 Enterprise Edition (x64)
[ 2024-06-04 10:52:25:555 ] [ 9408 ] [INFO] CreateAndAddAgentParams: added SERVICE_PACK = Windows 10 Version 22H2 (x64)
[ 2024-06-04 10:52:25:555 ] [ 9408 ] [INFO] CreateAndAddAgentParams: added OS_VERSION = 10.0.19045
```

#### If the feature pack deployment failed via Patch

- Log file: Windows11update.log or Windows10update.log or dcprereqhandler.log
- Check: Number of editions included in the ISO
- Keyword: Count

**Example**

```text
[ 2024-12-12 14:57:38:335 ] [ 24680 ] [INFO] [FeaturePackCommonUtils::RetrieveIndexCount] Count Recieved from powershell: 1

[ 2024-12-12 14:57:39:370 ] [ 24680 ] [INFO]
[FeaturePackCommonUtils::ValidateISOEditionThroughPowershellMethod] Cmd : powershell.exe "Get-WindowsImage -ImagePath:'C:\Program Files (x86)\Endpoint Central\UEMS_Agent\patches\FeaturePackInstaller\sources\install.wim' -Index 1 | Select-Object -ExpandProperty EditionId"

[FeaturePackCommonUtils::ValidateISOEditionThroughPowershellMethod] Output : enterpriseeval
[FeaturePackCommonUtils::ValidateISOEditionThroughPowershellMethod] Comparing ISO Edition (enterpriseeval), Machine Edition (Enterprise)

[FeaturePackCommonUtils::ValidateISOEditionThroughDismMethod] result : edition : enterpriseeval
[ERROR] The expected Edition is Enterprise, but it isn't found in the uploaded ISO file
[ApplicationCleanUp] Exit Code : 50003
```

#### If the feature pack deployment failed via Software Deployment (SWD)

- Log file: WindowsSWInstaller
- Check: Number of editions included in the ISO
- Keyword: Count

```text
[FeaturePackCommonUtils::RetrieveIndexCount] Count Recieved from powershell: 1
[FeaturePackCommonUtils::ValidateISOEditionThroughPowershellMethod] Output : enterpriseeval
[ValidateISO] Failed to validate the ISO details
[main] ExitCode : 50003
```

### Error code: 50006 / Error code: 1047526908 / Language Mismatch for ISO file

#### Possible Cause

The deployment fails because the uploaded ISO file does not include the language installed on the target system.

#### Resolution

Download and upload an ISO file that includes the language matching the target system’s installed language, then proceed with the deployment.

To identify the machine language using the integer value, refer to the [official Microsoft documentation](https://learn.microsoft.com/en-us/windows-hardware/manufacture/desktop/default-input-locales-for-windows-language-packs?view=windows-11).

#### Check the machine’s default language

- Log file: devicepatchscan.log
- Keyword: String from Registry

```text
String from Registry : 0809 and Integer after Conversion : 2057
```

#### If the feature pack deployment failed via Patch

```text
[ERROR] Language folder :en-us do not exist
[ERROR] The system language is en-us, but the uploaded ISO file is en-GB
```

#### If the feature pack deployment failed via SWD

```text
[ERROR] Language folder : en-gb do not exist
[INFO] ExitCode : 50006
```

### Error code: 50009

#### Possible Cause

The ISO file placed in the patches folder or SWD repository is less than 3 GB, indicating an incomplete or corrupted download.

#### Resolution

Delete the ISO file and redeploy the Feature Pack. Ensure the ISO file on the server is above 3.5 GB before deployment.

### Error Code : 2 / The system cannot find the file specified (for SWD) / Error code: 50040

#### Possible Cause

1. The ISO or executable file was not uploaded correctly.
2. The ISO file was not renamed as follows:
   - For Windows 10: Windows10.iso
   - For Windows 11: Windows11.iso
3. The installation switch was not specified using the .exe file name.

#### Resolution

Verify that the ISO file is correctly renamed and placed in the package directory as outlined in:

- [Windows 10 deployment article](https://www.manageengine.com/products/desktop-central/help/software-deployment/deploy-windows-10-how-to.html)
- [Windows 11 deployment article](https://www.manageengine.com/products/desktop-central/help/software-deployment/deploy-windows-11-how-to.html)

If the ISO file is renamed as "Windows 11.iso" (with space), it must be renamed to Windows11.iso (without space).

If named like "Win11_23H2_English_x64v2.iso", rename it to Windows11.iso.

### Error code: 50015

#### Possible Cause

ISO extraction fails prior to installation.

#### Resolution

- Extract the uploaded ISO manually to check if it is corrupted.
- If manual extraction fails, reupload the ISO.
- If manual extraction succeeds, contact [support](https://www.manageengine.com/patch-management/support.html).

#### Steps to extract ISO

- Place the ISO in `<Agent Installed Dir>\patches` as **Windows.iso**
- Open Command Prompt as Administrator
- Execute:

```text
"<Agent installed Dir>\bin\7z.exe" x -y "<Agent Installed Dir>\patches\Windows.iso"
```

### Error code : 10 / Error code: 50032 / Architecture Mismatch

#### Possible Cause

The ISO architecture (x86/x64) does not match the system architecture.

#### Resolution

Download the correct ISO that matches the system architecture.

```text
Architecture : Unknown
```

If the architecture is listed as Unknown, the ISO may be corrupted.

### Error code: 50007 / Version Mismatch

#### Possible Cause

The uploaded ISO file does not match the intended upgrade version.

#### Resolution

Upload the correct ISO version.

```text
Expected ISO Build Version 10.0.26100.1742 and Mounted ISO Build Version 10.0.22631 are not same.
Exit Code : 50007
```

### Error code: 50033

#### Possible Cause

install.wim or install.esd is missing after extraction.

#### Resolution

Mount the ISO and check the `sources` folder. If missing, download a new ISO.

### Error code: 50036

#### Possible Cause

Insufficient disk space.

- 16 GB (Windows 10 to Windows 10)
- 22 GB (Windows 10 to Windows 11 and Windows 11 to Windows 11)

#### Resolution

Ensure the required free disk space is available.

## Incompatible Issues

### Error code: 50010 / TPM Version not Compatible

#### Possible Cause

TPM 2.0 is required for Windows 11.

#### Resolution

Refer to [Windows 11 specifications](https://www.microsoft.com/en-us/windows/windows-11-specifications?r=1).

```text
The System TPM Version is not Compatible for Windows 11. Required TPM version : 2.0 and above
ExitCode : 50010
```

**Note**  
Bypassing TPM requirements is not supported.

### Error code: 50011

#### Possible Cause

Unsupported processor.

#### Resolution

Refer to:

- [Windows 11 Specifications](https://www.microsoft.com/en-us/windows/windows-11-specifications?r=1)
- [CPU Compatibility List](https://learn.microsoft.com/en-gb/windows-hardware/design/minimum/windows-processor-requirements)

### Error code: 50012

#### Possible Cause

Less than 4 GB RAM.

#### Resolution

Ensure at least 4 GB RAM. Refer to [Windows 11 specifications](https://www.microsoft.com/en-us/windows/windows-11-specifications).

### Error code: 1047526904 / Application Block

#### Possible Cause

Incompatible applications blocking the upgrade.

#### Resolution

Upgrade or uninstall incompatible applications.

Search in Panther folder for:

```text
CompatibilityInfo BlockingType="Hard"
```

### Setup_InsufficientSystemPartitionDiskSpace

Ensure at least 15 MB free in the MSR partition.

```text
mountvol S: /S
fsutil volume diskfree S:
mountvol S: /D
```

![Free space](https://www.manageengine.com/products/desktop-central/help/images/windows26.png)

![Disk Management](https://www.manageengine.com/products/desktop-central/help/images/windows27.png)

### CpuFms

Processor not compatible. Refer to Microsoft documentation.

### UefiSecureBoot / TPM / Portable Workspace

Ensure UEFI, Secure Boot, and TPM 2.0 are enabled.

### Error code: 2138537982

Run the [PC Health Check Tool](https://aka.ms/GetPCHealthCheckApp).

### Error code: 1047526945

Free up disk space and redeploy.

## Environmental Issues

### Error code : 50001

Delete the ISO and re-download from [MS365 Admin Center](https://admin.microsoft.com/adminportal/home?wa=wsignin1.0#/subscriptions/vlnew.aspx).

### Error code : 50004 / ISO file extraction failed

- Terminate setupprep.exe and SetupHost.exe
- Whitelist agent folder
- Verify ISO using:

```powershell
Get-WindowsImage -ImagePath 'E:\sources\install.wim'
```

![iso file](https://www.manageengine.com/patch-management/images/iso-file-failed.png)

### Access is denied / Error code: 50005 / 2147024891

Disable antivirus and redeploy.

### Error code: 1047527161

Restart system or rename `$WINDOWS.~BT` and perform Disk Cleanup. Refer to [Microsoft guide](https://support.microsoft.com/en-us/windows/free-up-drive-space-in-windows-85529ccb-c365-490d-b548-831022bc9b32).

### Feature pack update blocked due to Insufficient Free Disk Space (-1047526898)

Free up system drive space. Refer to [Microsoft documentation](https://learn.microsoft.com/en-us/troubleshoot/windows-client/setup-upgrade-and-drivers/windows-10-upgrade-error-codes?toc=%2Fwindows%2Fdeployment%2Ftoc.json&bc=%2Fwindows%2Fdeployment%2Fbreadcrumb%2Ftoc.json).

![Found Disk Space Hard Block](https://www.manageengine.com/products/desktop-central/help/images/windows28.png)

### Error code 258 / Wait operation timed out

Restart system and redeploy during startup. For SWD, set installation time limit to 6 hours.

### Error code : -2147024865 / Duplicate profile

Check `setupact.log` for duplicate profiles.

```text
Duplicate profile detected for user S-1-5-...
```

Clean duplicate entries from:

- C:\Users
- HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList

### Error code: 500100 / 50034

Modify registry:

- Root Key: HKEY_LOCAL_MACHINE
- Sub Key: SOFTWARE\WOW6432Node\AdventNet\DesktopCentral\DCAgent\Patch\InternalSettings
- Value Name: ForceCreateProcess
- Data Type: REG_DWORD
- Value Data: 1

### Error code: 500101 / 50041

Ensure PowerShell and DISM are not blocked.

### %1 is not a valid Win32 application

Deploy the correct Feature Pack Update patch.

### Unable to download the dependency file

Check connectivity. Contact [support](https://www.manageengine.com/patch-management/support.html).

### Error Code: 50042

Terminate setupprep.exe and SetupHost.exe or restart the machine. Contact [support](https://www.manageengine.com/patch-management/support.html) if needed.