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Salesforce Active Directory Integration pioneered cloud computing with their CRM application suite. If yours is a Windows-based organization, which also uses, then your chances of encountering user identity management issues in such a hybrid IT environment are pretty high.

ADSelfService Plus - the web-based, end-user password management tool for Windows Active Directory - extends its self-service password management capabilities to Now users can reset their lost Salesforce passwords on their own without help desk assistance, and also synchronize their passwords between Windows Active Directory and Salesforce. It helps you reduce the cost related to password management and increases the productivity of your users.

Benefits at a glance

  • Implement a secure, robust, cost-effective unified identity solution in no time
  • Reduce the major source of help desk calls and free up IT administrators to focus on other important tasks
  • Extend your corporate password complexity rules to and all other connected systems
  • Ensure that users’ passwords for Salesforce accounts are changed periodically in a time span deemed safe by you
  • Make the life of end-users easier by freeing them from having to remember a multitude of passwords

Reset forgotten Passwords

With ADSelfService Plus, users can reset their forgotten Salesforce passwords ‘without IT help desk assistance’ by answering a set of pre-defined security questions or by entering a secret PIN code they received via SMS or Email.

Users are required to enroll only once and use the same enrollment information for both Windows Active Directory and Salesforce password reset. This allows you to reuse your in-house Security Questions and Answers profile with ADSelfService Plus for verifying the users' identities during password self-service.

How to integrate Salesforce with Active Directory for Password Sync?

When users reset their lost Windows passwords with ADSelfService Plus, the new password is automatically synchronized with their Salesforce accounts. Users can log in to their Salesforce accounts with their Windows passwords.

This way, users can have a single identity across Windows Active Directory and As a result, users are freed from having to remember a multitude of passwords for their different accounts. This makes your job of dealing with identity management a lot easier.

Standardized Password Policy for Hybrid IT environment

Often non-Windows systems and cloud-based applications have been found wanting because of their lax password policy. Wouldn’t it be better if you can extend the strong password policy governing Windows Active Directory to

In ADSelfService Plus, when a password is reset, it is checked against AD password policy requirements. Alternatively, you can centrally define your own password policy rules in ADSelfService Plus, and apply it to various supported systems and applications to maximize security.

Some other benefits of ADSelfService Plus - Self Service Reset Password Management

Sync Active Directory password changes to Salesforce accounts using ADSelfService Plus.

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Password self-service

Free Active Directory users from attending lengthy help desk calls by allowing them to self-service their password resets/ account unlock tasks. Hassle-free password change for Active Directory users with ADSelfService Plus ‘Change Password’ console. 

One identity with Single sign-on

Get seamless one-click access to 100+ cloud applications. With enterprise single sign-on, users can access all their cloud applications with their Active Directory credentials. Thanks to ADSelfService Plus! 

Password/Account Expiry Notification

Intimate Active Directory users of their impending password/account expiry by mailing them these password/account expiry notifications.

Password Synchronizer

Synchronize Windows Active Directory user password/account changes across multiple systems, automatically, including Office 365, G Suite, IBM iSeries and more. 

Password Policy Enforcer

Ensure strong user passwords that resist various hacking threats with ADSelfService Plus by enforcing Active Directory users to adhere to compliant passwords via displaying password complexity requirements.

Directory Self-UpdateCorporate Search

Portal that lets Active Directory users update their latest information and a quick search facility to scout for information about peers by using search keys, like contact number, of the personality being searched.

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