Upgrade your managed services with ServiceDesk Plus MSP

Implement an industry-recommended unified PSA and ITSM platform to enhance service desk efficiency and profitability.

Flexible plans to boost managed IT support

Technician / nodes
Language
Multilingual English
(Billed annually)
Standard
IT help desk
Starts from
US$145
/ technician
Professional
IT help desk + asset
Starts from
US$723
/ technician
Enterprise
IT help desk + asset + change + projects
Starts from
US$1273
/ technician
2 tech and 250 nodes Free US$1445 US$2545
5 tech and 500 nodes Free US$2145 US$4345
10 tech and 500 nodes US$1445 US$3595 US$7195
20 tech and 500 nodes
(1000 nodes for enterprise edition)
US$2895 US$5745 US$12945
50 tech and 1000 nodes
(2000 nodes for enterprise edition)
US$5745 US$12945 US$25945
100 tech and 1000 nodes
(2000 nodes for enterprise edition)
US$10095 US$23045 US$35995
200 tech and 1000 nodes
(3000 nodes for enterprise edition)
US$14395 US$28795 US$35995

Available add-ons

Add-ons
(Annual subscription | English only)
Standard
IT help desk
Professional
IT help desk + asset
Enterprise
IT help desk + Asset + change + projects
Service catalog US$ 1195 / year US$ 1195 / year NA
Project management US$ 1195 / year US$ 1195 / year NA
Problem management US$ 1195 / year US$ 1195 / year NA
Change management US$ 2395 / year US$ 2395 / year NA
CMDB NA US$ 1195 / year NA
Computer Telephony integration US$ 1195 / year US$ 1195 / year NA
Failover service US$ 2395 / year US$ 2395 / year US$ 2395 / year
Live chat US$ 65 / tech / year US$ 65 / tech / year US$ 65 / tech / year
Annual maintenance service (AMS)
(Optional and applicable only for free edition, up to 5 technicians)
US$ 35 per technician annually NA NA

Questions before signing up?

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What kind of payment methods do you accept?

We currently accept payments via Visa, MasterCard, and American Express. We also accept payments via PayPal (you must have an account with PayPal) and bank transfer for yearly subscriptions. For further details, please contact msp-servicedeskplus-support@manageengine.com.

Please click here for the complete list of partners.

How does pricing work?

You pay for the number of technicians (including admins) and the number of IT assets (nodes) that you manage with the application.

Who should I contact for sales-related questions?

If you have questions on pricing, please write to sales@manageengine.com.

Do you store customers' credit card information?

We do not store your credit card details. See our privacy policy.

How much does technical support cost?

We currently accept payments via Visa, MasterCard, and American Express. We also accept payments via PayPal (you must have an account with PayPal) and bank transfer for yearly subscriptions. For further details, please contact msp-servicedeskplus-support@manageengine.com.

Please click here for the complete list of partners.

Contact sales
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