Archive service desk data in a read-only mode with limited accessibility
Auto Archive Data. Improve Help Desk Performance.
Speed up your search and the time taken for the page to load or respond.
Specify the criteria and create rules to archive the requests.
Specify exception criteria and skip archiving of particular requests.
Schedule the entire archival process to run at predefined intervals.
ManageEngine ServiceDesk Plus helps us manage our customers' requirements day in and day out, 24x7, in ways that all other help desk software failed to achieve, and all that without having to spend SIX figures!
Stephen Rowney, managing director, Infinet Network Solutions Pty. Ltd.
Reduce IT Help Desk Clutter with Automated Archiving