DAP Health provides comprehensive health and social services, with a focus on underserved communities and those affected by HIV/AIDS, in the Coachella Valley. Needing a reliable solution to manage IT operations, ensure compliance, and secure data, it turned to ManageEngine. DAP Health chose ServiceDesk Plus for its seamless integration, customization, and affordability, complemented by Endpoint Central and ADManager Plus to automate patching and boost efficiency.
Here is Dave Baldwin, associate chief information officer at DAP Health, recounting his incredible experience with ServiceDesk Plus and other ManageEngine solutions:
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"My top three favorite capabilities of ServiceDesk Plus are the customizability (custom triggers and business rules), it's ability to integrate with ADManager Plus, and it's integration with Analytics Plus."
— Dave Baldwin, associate chief information officer