# Integrate 100+ apps natively within your IT service delivery workflows Seamlessly connect with multiple apps and energize workflows and custom triggers in ServiceDesk Plus with Zoho Flow, the iPaaS platform from Zoho. Automate faster and scale smarter—all without writing any code. ## Automate actions across external apps with zero code and put productivity on autopilot ![ServiceDesk Plus Zoho Flow integration](https://www.manageengine.com/products/service-desk/integrations/images/zoho-flow-integration.png) - Modernize triggers and workflows in ServiceDesk Plus to automate actions in external applications. - Execute predefined, focused actions within your ITSM workflows using Zoho Flow actions. - Perform multi-step actions in a defined order, with context flowing between them with an Action Sequence. - Integrate ServiceDesk Plus on-premises with SaaS apps using the visual builder in Zoho Flow. ## Make work flow across apps and accelerate service outcomes With the native iPaaS capabilities in ServiceDesk Plus, powered by Zoho Flow, integrate scattered apps into seamless workflows—cutting complexity and freeing teams to focus on higher-impact work. ### Plug into anything Connect ServiceDesk Plus Cloud with 100+ apps across your tech stack and break siloes effortlessly. ### Code-free, hassle-free With a no-code, drag-and-drop setup, give every team the power to connect apps and streamline work. ### Get started in no time From idea to execution, build and launch workflows in minutes that scale faster than ever. ### Use prebuilt actions Kick-start work across apps instantly with a rich gallery of prebuilt actions. ## Automate actions across 100+ apps, with zero coding effort Quickly integrate with 100+ external apps and carry out prebuilt actions across them—from adding users in Microsoft Entra ID to updating DNS records in CloudFlare—all without writing a single line of code. ![Zero coding app automation](https://www.manageengine.com/products/service-desk/integrations/images/zero-coding-app-automation.jpg) ## Chain actions, carry over context: Make your workflows context-aware by bundling actions With Action Sequence, stitch Zoho Flow actions and custom functions into a single sequence where each step feeds the next. For example, add a user in Microsoft Entra ID, then instantly place them in the right group without gaps or manual handoffs. Context flows seamlessly across actions and apps, so every workflow runs smarter, faster, and tailored to your environment. ![Chain actions context aware workflows](https://www.manageengine.com/products/service-desk/integrations/images/chain-actions-context-aware-workflows.jpg) ## Enrich processes, orchestrate at scale: Power up ITSM workflows in ServiceDesk Plus with Zoho Flow Harness ServiceDesk Plus as a hub for enterprise-wide automation. Simply drag and drop Zoho Flow actions and Action Sequences on a visual canvas to connect and automate processes across third-party apps within your ITSM workflows. Kick off contextual automations in external apps when specific conditions are met in ServiceDesk Plus using Triggers. ![ServiceDesk Plus workflow automation using Zoho Flow](https://www.manageengine.com/products/service-desk/integrations/images/servicedesk-plus-workflow-automation-using-zoho-flow.jpg) ![ServiceDesk Plus automation using triggers](https://www.manageengine.com/products/service-desk/integrations/images/servicedesk-plus-automation-using-triggers.jpg) ## Expand the integration portfolio of ServiceDesk Plus on-premises with Zoho Flow Use the Zoho Flow agent to integrate the on-premises version of ServiceDesk Plus with multiple SaaS applications. Build precise workflow automations by dragging and dropping prebuilt actions on Zoho Flow’s visual builder. Automatically trigger event-driven and periodic actions across connected applications. ![Zoho Flow ServiceDesk Plus integration](https://www.manageengine.com/products/service-desk/integrations/images/zoho-flow-servicedesk-plus-integration.jpg) ## How can you scale automations across external apps smarter and faster? Whether you’re starting small or orchestrating at enterprise scale, explore how the Zoho Flow-ServiceDesk Plus integration can boost efficiency and drive impact. Here's the case of employee onboarding: ### Starting small Automatically add users to Microsoft Entra ID the moment an onboarding request is created in ServiceDesk Plus. [Watch the video](https://www.youtube-nocookie.com/embed/hZZhXPXQYWM) ### Scaling up [Watch the video](https://www.youtube-nocookie.com/embed/T4VHq_NU278) ### Orchestrating across the enterprise [Watch the video](https://www.youtube-nocookie.com/embed/Vigaj7ZzdSc) ## Other ServiceDesk Plus capabilities designed to maximize ITSM productivity ### [Single-touch workflow automation](https://www.manageengine.com/products/service-desk/automation/single-touch-workflow.html?zoho-flow-integration) ![GenAI-powered support](https://www.manageengine.com/products/service-desk/integrations/images/flow-integration-bottom-icon-a.png) Run enterprise-wide IT and business processes across a hybrid IT infrastructure with a single touch. ### [Orchestration](https://www.manageengine.com/products/service-desk/automation/workflow-automation-software.html?zoho-flow-integration) ![Predictive AI](https://www.manageengine.com/products/service-desk/integrations/images/flow-integration-bottom-icon-b.png) Automate service operations end-to-end with powerful, visual workflows built on a no-code canvas. ### [High-value AI](https://www.manageengine.com/products/service-desk/ai/?zoho-flow-integration) ![Microsoft copilot](https://www.manageengine.com/products/service-desk/integrations/images/flow-integration-bottom-icon-c.png) Arm end users, agents, and process owners with predictive, generative, and conversational AI capabilities.