Configuring Proxy ServerRMM Central requires connection to reach the internet in order to perform the following operations:
RMM Central periodically updates the vulnerability database with that of the Central Patch Repository that resides at Zoho Corp.'s site. RMM Central uses this configuration to connect to the internet to update the vulnerability database. Internet connection is required to fetch the warranty details of the computers that are managed using RMM Central. If you wanted to manage mobile devices, then you will have to configure proxy to allow connections reaching the internet. You can choose to configure proxy using one of the methods mentioned below:
Click the Admin tab to invoke the Admin page.
Under Patch Settings, click Proxy Settings link. This opens the Proxy Settings page.
Select the "Direct Connection to the Internet" option and click OK
Click the Admin tab to invoke the Admin page.
Under Patch Settings, click Proxy Settings link. This opens the Proxy Settings page.
Select the "Manual Proxy Configurations" option and specify the Proxy host, port, user name and password of the HTTP Proxy.
Click OK to save the configuration.
You can choose this option, if your RMM Central Server does not have connection to internet or the server is located in a closed network like DMZ. By Choosing this option, you can download the missing patches manually using a special tool exclusively designed for patch management.
Using this option, you can automate the proxy configuration using a script. All the required specifications, can be customized in a script and the Proxy PAC URL can be specified. You will have to provide the authentication details for configuring the proxy.