Problem

When Patch Connect Plus downloads patches from vendor sites, the process fails with "Error Code 403 or Unknown Host Exception".

Cause

Error code 403 occurs when the web server is not reachable or access to the server has been denied. This might happen due to various reasons such as, forbidden access, or connectivity issues.

Resolution

1. Ensure that the configured Proxy settings has permission to download the install-able files from the websites mentioned in this page.
2. In case if this problem continues, kindly Contact Support