Custom groups

Custom Groups empower you to organize computers using both manual and criteria based —like OS name and more. This  grouping simplifies IT management and ensures that you always reach the right devices at the right time. Whether you're applying patches or generating reports, Custom Groups bring precision targeting, greater flexibility, and automation-ready structure to every task. By defining these groups in advance, streamline operations across your entire network. It’s a scalable, efficient solution designed to boost productivity and enhance control over your IT environment.

Custom Group types and categories

Custom Groups can be created based on computers and are classified into the following categories to help organize and manage devices efficiently.

Static Unique Custom Group:

Static Unique Groups ensure that each device belongs to one exclusive group. You can build these groups manually or map them from Active Directory OUs—giving you precise control over device organization. This one-to-one mapping is perfect for streamlined operations, especially when assigning Scope to technicians. It keeps your environment easy to manage.

Static Custom Group:

Static group allows you to select devices manually or link them with AD groups. Devices in these groups can also belong to other groups, making them ideal for targeting devices across multiple tasks.

Dynamic Custom Group:

Dynamic Custom Groups are created based on criteria like OS name, installed applications. The group automatically updates to include devices for deployments that meet these conditions. During deployment, each device is validated in real-time, making sure only the right devices receive the task based on the criteria you set.

Create a custom group

To create Custom groups, kindly find the below navigations: 

  • Navigate to Admin > Custom Groups > Create new group.
  • Provide a Group name
  • Select the appropriate Group Category and define a group members.
  • Click create Group.

Modify a custom group

  • To modify a custom group, navigate to the custom group > Action column of a specific Custom group > Click Modify Group.

Modify custom group

Delete a custom group

  • To delete a custom group individually, navigate to Custom Group > Action column of the specific custom group > Click Delete Group.

Delete custom group

  • For bulk deletion, select the Custom groups which needs to deleted and select the delete option.

Bulk Delete custom group

Note:

  • Upon deleting the custom group, all associated tasks linked to this group will be revoked.
  • The deleted group will be permanently removed and cannot be recovered, as it will not be moved to the trash.

View deployment activities for custom groups: 

Custom Groups play a key role across various operations such as deployments, threat and patch management, reports. They serve as targeted collections that help streamline and automate IT tasks efficiently.

To check where a Custom Group is used:

  • Go to Custom Groups > Select the desired group > Deployments tab.
  • From there, you can view the applied deployments associated with that group.

deployments