Help is always at hand
If you still have trouble in updating Vulnerability Manager Plus, please write to us at msp-vulnerabilitymanagerplus-support@manageengine.com
Vulnerability Manager Plus build upgrades
TAA-compliant
Click here for steps to install the downloaded PPM upgrade.
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If your build number isUpgrade to build numberSHA256 Checksum hash value
Steps to upgrade
- Without Failover Server
- With Failover Server
Step 1
Stop the service of the Vulnerability Manager Plus server.
- Open services.msc
- Find ManageEngine UEMS Server.
- Stop the service.
Step 2
Open the Vulnerability Manager Plus server directory by navigating to <Installed Directory>\UEMS_CentralServer\binand double click on UpdateManager.bat file.
If you have installed Vulnerability Manager Plus Server on Windows Vista, Windows 7, Windows 2008, Windows 8, or Windows 2012, you should login as a default administrator before running the Update Manager tool.To find VulnerabilityManagerPlusServer_Directory:- Open services.msc
- Find and double click on ManageEngine UEMS - Server
- There you can find the location where the service is installed.
Step 3
1. Click “Browse” and select the .ppm file that you just downloaded.
2. Click “install”. The installation may take a few minutes to complete.
3. Close and exit the Update Manager tool.
Note: If the upgrade fails to get installed, it will revert back to the previous version automatically.
Step 4
1. Start the service of the Vulnerability Manager Plus server.
Note:
When you upgrade the primary server, the secondary server is automatically upgraded to the same build as well.
Step 1
1.Stop the service of the Vulnerability Manager Plus's secondary server.
- Open services.msc
- Find and double click on ManageEngine UEMS - Server
- Stop the service.
2. Once the secondary server is stopped, navigate to <Installed_Dir>/bin of the secondary server and execute the "SecondaryServerPPMHandler.bat" file. If the server version is below 10.1.2137.03 then skip this step and proceed further.
3. Now, similar to the secondary server, stop the service of Vulnerability Manager Plus's primary server.
Step 2
Open <Server Installed Directory>\UEMS_CentralServer\bin and double click on UpdateManager.bat file.
To find VulnerabilityManagerPlusServer_Directory:- Open services.msc
- Find and double click on ManageEngine UEMS - Server
- There you can find the location where the service is installed.
Step 3
1. Click “Browse” and select the .ppm file that you just downloaded.
2. Click “install”. The installation may take a few minutes to complete.
3. Once complete, close and exit the Update Manager tool.
Note: If the upgrade fails to get installed, it will revert back to the previous version automatically.
Step 4
1. Start the service of the Vulnerability Manager Plus primary server.
2. When the primary server is up and running, start the Vulnerability Manager Plus secondary server.
