CVE-2018-16587

Description

In Open Ticket Request System (OTRS) 4.0.x before 4.0.32, 5.0.x before 5.0.30, and 6.0.x before 6.0.11, an attacker could send a malicious email to an OTRS system. If a user with admin permissions opens it, it causes deletions of arbitrary files that the OTRS web server user has write access to.

Risk Information

Base Score
6.5
MODERATE
Vector
CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:H/A:N
EPSS Score
Exploitation Probability
0.49

Associated Vulnerability

VulnerabilityOS Platform
otrs2 security update(DSA-4317-1) otrs2_5.0.16-1+deb9u6_all.debLinux

Patch Details

No records found

References

https://nvd.nist.gov/vuln/detail/CVE-2023-1234
https://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2023-1234