Adding Terminal Servers

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    Note Ensure Log360 Cloud agent is installed on at least one Windows device in your network. To configure the agent, follow the steps provided here.
    • Log into your Log360 Cloud dashboard.
    • Navigate to Settings -> Configuration Settings -> Log source configuration -> Applications tab.
    • From the right panel, click on the General Applications tab to view the list of applications being monitored.
    • To add a new application, click on Add General Applications.
      Adding Terminal server
    • Select Terminal from the Application Type drop down box.
    • Expand the list by clicking the "+" icon to add a new device.
    • Choose from the drop-down menu to add Configured devices, Workgroup devices, domain devices, etc.
      Adding Terminal server
    • To add new devices manually, click on Configure Manually and enter Log Source.
      Adding Terminal server
    • If the device type is syslog, check the Add as Syslog device box. If the device type is Windows, enter Username > Password > Verify Credentials.
    • Select an agent from the drop-down list and click Select.
    • Click Add, and the application will now be added for monitoring.

    Terminal Server Configuration

    Open Event Viewer > Application and Service Logs > Microsoft > Windows > TerminalServices-Gateway > Operational. Now, right click and select Enable Log. This will enable logging for the corresponding Gateway or Operational processes. The logs can be viewed in Event Viewer.

    Note If the terminal server device is a 64-bit Windows OS machine (i.e., Windows Vista and above), carry out the following registry configuration:
    • Open the registry editor regedit of the Terminal Server machine in the Command Line Window.
    • Navigate to Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\eventlog\
    • To create a new key, right click on log360cloud, click new > key. You can name the key as Microsoft-Windows-TerminalServices-Gateway/Operational.

    This will convert the log type to Administrative thus enabling you to perform searches and generate reports out of these logs.

    The above configuration is not required for 32-bit Windows OS versions.