Insights

The Insights feature in CloudSpend provides a unified view of your most important cloud recommendations across cost, security, and availability. 

Recommendations are actionable suggestions to improve your cloud environment. For example:

Insights evaluates each recommendation based on its overall impact and ranks them accordingly. The ranking considers factors like potential cost savings, severity of risk, number of affected resources, and whether the issue is recurring or increasing over time.

This structured approach helps you quickly understand which issues need immediate attention and which can be addressed later. It gives cloud teams a clear starting point, so they can focus on the most important actions first without spending time manually sorting or prioritizing recommendations.

The Insights tab will be displayed in your CloudSpend account only if you have your AWS, Azure, or GCP accounts integrated with Site24x7 for monitoring.

What problem does Insights solve?

Cloud environments generate a continuous stream of misconfigurations, security risks, and cost inefficiencies across dozens of services and accounts. Without a structured view, teams typically either work through issues in the order they were discovered or focus narrowly on whichever category they manage, leaving high-priority issues unaddressed.

Insights addresses this by:

Benefits of Insights

Insights provides you with the following benefits:

How Insights works

Each recommendation is evaluated using a scoring model. This model assigns a score based on multiple factors, and the final list is sorted in descending order of importance.

Scoring factors used

Savings cost

This measures how much cost can be reduced if the recommendation is implemented.

Security or compliance severity

Recommendations related to critical vulnerabilities or compliance violations are given higher priority.

Historical recurrence

If the same issue repeatedly appears over time, it indicates an underlying problem. Such recurring issues are ranked higher because they need long term fixes.

Resource count trend

This checks whether the number of affected resources is increasing.

Resource count 

This measures how many resources are affected. Issues impacting many resources are considered more critical.

Age of the finding

Older unresolved issues are given higher importance, especially if they are still active. This helps prevent long term risks or cost accumulation.

All these factors are combined into a single score that determines the position of each recommendation in the Insights list.

Use cases

Identifying the highest-risk security issues across AWS accounts

A security engineer logs in and navigates to Insights > Overview. They click Security to filter the Summary to security findings only. The list is already sorted by score, so the highest-priority issue—Security Groups - Unrestricted access on specific ports, affecting 1,188 security groups across AmazonVPC—appears first. The engineer clicks Investigate to see which regions and accounts are affected and begins remediation.

Focusing on high-severity availability issues

A site reliability engineer needs to review availability risks. They click Availability in the Summary, then filter the search results to select only High under Severity to narrow the list. They identify Amazon VPN Tunnels - UP as the only availability finding at High severity, click Investigate, and review the affected gateways and regions.

Reviewing a specific cloud service's findings

A platform engineer wants to check findings related to Amazon RDS only. They filter the search, scroll to the service group, and search for AmazonRDS. After applying the filter, the Summary shows only RDS-related findings. They identify Amazon RDS - Event subscription for OS updates as a Moderate availability issue affecting 87 regions and click Investigate to view the affected accounts and regions in detail.

Viewing Insights data

To view Insights data, log in to Cloudspend and go to the Insights tab. The Insights page provides a consolidated and prioritized view of recommendations across your cloud environment. It is divided into multiple sections to help you quickly understand trends, identify critical issues, and take action. Obtain the following details from the Insights section. 

The Insights Overview tab is available only when CloudSpend recommendations are available in your account. Recommendations are available when your cloud accounts are integrated with Site24x7 for monitoring. If this integration is not configured and CloudSpend recommendations are unavailable, the Unit Economics dashboard will be displayed as the default landing page.

Insights tabs

At the top of the Insights page, you can switch between different views using the available tabs. Each tab takes you to a specific Insights-related page for deeper analysis.

These tabs allow you to move between high level insights and more focused analysis without leaving the Insights module.

Top overview cards

Insights section

The Insights section provides a quick, consolidated snapshot of all the recommendations identified in your cloud environment. It summarizes the total number of insights detected based on your usage patterns and highlights the estimated monthly savings that can be achieved by acting on cost related recommendations. Alongside this, it breaks down the insights into three categories—Cost, Security, and Availability—and shows how many items fall under each, including those marked as high severity. This helps you quickly understand where most issues are concentrated and whether your focus should be on reducing spend, fixing security risks, or improving reliability. 

Insights banner

Click Explore All Insights to view the complete list of insights and analyze them in detail.

Summary section

The Summary section displays the complete list of insights identified in your cloud environment. These insights are presented as recommendations and are arranged in order of priority, helping you focus on the most impactful issues first.

You can view all recommendations using the All tab, or filter them by category using the Cost, Security, and Availability tabs. Selecting a category updates the list to show only the relevant recommendations. This allows you to focus on specific objectives, such as reducing cloud spend, addressing security risks, or improving service reliability.

You can further refine the list using the cloud provider filter to view insights specific to AWS, Azure, or GCP. The search option helps you quickly locate a particular recommendation using keywords. 

All recommendations in this section are automatically sorted based on the Insights scoring model. This means the most critical and high impact items appear at the top of the list. The ranking takes into account factors such as potential cost savings, severity of risk, number of affected resources, recurrence of the issue, and growth in impact over time. Each recommendation is also tagged with a category and severity level, making it easier to identify high priority issues at a glance.You can also share these insight details with others by exporting them as a PDF, CSV or sending them via email, and schedule them as reports for regular tracking and review.

Summary

To explore a recommendation in detail, click Investigate. This opens a detailed view where you can review affected resources, understand the issue, and take the necessary action. 

Viewing insight details

When you click Investigate on any recommendation, you are taken to a detailed view of that specific insight. This page provides complete context about the issue, including its impact, affected resources, and the actions required to resolve it. The page is divided into three sections as given below.

Insights details

The top cards provide a quick summary of the impact and scope of the identified issue.

The middle cards explain the issue in detail and guide you on what to do next.

Actions

The bottom section lists all the individual resources affected by the insight.

This page gives you a complete view of the identified issue, starting from a high-level summary down to individual affected resources. It helps you understand the scope and impact of the problem, why it needs attention, and what actions are required to resolve it. By combining context, impact, and actionable guidance in one place, it allows you to quickly move from identifying an issue to fixing it without switching between multiple views. You can also share these insight details with others by exporting them as a PDF, CSV, or sending them via email.

Unit Economics dashboard

The Unit Economics dashboard in CloudSpend Insights helps you understand cloud spending across business dimensions and resource usage types. It provides cost summaries, forecasts, and changes in spending to help you identify major cost contributors, investigate increases, and find opportunities to optimize cloud expenditure.

If the Insights Overview tab is unavailable in your account, the Unit Economics dashboard is displayed as the default landing page.

The dashboard provides two views: Business Units and Resource Units. Use these toggles to switch between business-level cost analysis and resource-usage based cost analysis.

Business Units

Select Business Units to view cloud spending grouped by business and cost dimensions. This view helps you understand how expenditure is distributed across accounts, services, regions, cost categories, and other business dimensions.

The dashboard displays report cards for the available dimensions, including the following:

Cost Category

Displays spending grouped by cost category. Use this view to identify the categories contributing most to your cloud expenditure and compare their spending forecasts and changes.

Linked Account

Displays spending across linked cloud accounts. Use this view to identify accounts with high expenditure or significant changes in spending and determine which accounts require further investigation.

Region

Displays spending grouped by cloud region. Use this view to compare regional expenditure and identify regions that contribute significantly to your overall cloud costs.

Service

Displays spending grouped by cloud service. Use this view to identify the services contributing most to your expenditure and prioritize services for further cost analysis.

Cost Center

Displays spending grouped by cost center. Use this view to understand how cloud costs are distributed across your organization's cost centers and identify areas with higher expenditure.

Product Family

Displays spending grouped by product family. Use this view to understand the cost contribution of different product families and investigate changes in their spending.

The report cards available to you depend on your configured reports and the data available in your account.

Each report card provides the following information:

Use these values to compare spending across business dimensions, identify the largest cost contributors, and determine where additional investigation may be needed.

Click View Details on a report card to open the corresponding report and examine its data in greater detail.

Resource Units

Select Resource Units to view cloud spending grouped by resource usage units and usage types. Unlike the Business Units view, which focuses on business and cost dimensions, this view helps you understand the spending associated with different types of resource consumption at the Region, UsageType, Service, and Unit levels.

The dashboard displays available reports, such as Cost Center Unit Economics reports, Cost Category reports, Cost Accounts reports, and Product Family reports. The reports displayed depend on your configuration and available data.

Each report card provides the following information:

The report card displays the total spending and forecast for the top five entries, along with the percentage change in the forecast. Click any row to open the detailed Unit Economics view for that entry and analyze its cost, usage, and trends.

Use this view to identify which usage types contribute most to cloud expenditure. For example, you can examine metrics, data transfer, requests, or compute hours to identify usage categories that warrant closer analysis.

Click View Details on a report card to investigate the corresponding Unit Economics report in greater detail.

Filtering and finding reports

Both Business Units and Resource Units provide options to filter and find reports.

These options help you find relevant reports quickly, especially when your cloud environment contains many accounts, cost dimensions, or usage types.

Viewing report details

Click View Details on a report card to open the corresponding report. The detailed view helps you move from a dashboard summary to a more focused analysis of the selected cost dimension or resource usage.

Depending on the report, you can examine the cost per unit, usage, spending trends, and contributing resources.

The detailed view can help you understand whether an increase in cloud expenditure is associated with increased usage, a higher cost per unit, or particular resources contributing to the total cost.

Use this information to investigate cost changes and identify potential optimization opportunities.

Scheduling and sharing reports

The Unit Economics dashboard also provides options to schedule and share reports.

Scheduling reports helps teams review cloud spending regularly without manually accessing the dashboard each time. Sharing reports helps finance, engineering, and cloud operations teams review cost information and coordinate optimization efforts.

Benefits of the Unit Economics dashboard

The Unit Economics dashboard helps you:

By switching between Business Units and Resource Units , you can analyze cloud expenditure from both business and usage perspectives. This helps you understand where your money is being spent, which usage types contribute to the cost, and where to focus your cost optimization efforts.

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