# Interpreting Error Messages

## 1001: Storage Error Occurred

The configurations defined using Endpoint Central are stored in the database. If we are unable to store the configuration details, this error message is shown. The reasons could be any of the following:

- Could not establish connection with the database.
- Violations in data definitions.

## 1002: Unknown Error

This error is shown when any runtime error occurs, which is not defined in Endpoint Central. Please contact Endpoint Central support with the details of the error.

## 1003: DB Error

This error is shown when the database connection is lost.

## 1004: DB Error

This error message is shown when you try to access the data, which has been deleted from the database.

## 1010: Invalid User

While defining the scope of management, if the user name provided is invalid, this error message is shown.

## 1011: User is already Inactive

When you try to add a user who is already present in the Inactive User list, this error message is shown.

## 1101: Invalid Container Name

While defining targets for the configuration or while defining the scope of management, if an invalid or nonexistent container name is given, this error occurs. The error message is shown when you click the Add more targets button or during deployment.

## 1103: Group Policy Object (GPO) Creation Failed

For every configuration, a Group Policy Object (GPO) will be created. When the GPO could not be created due to access restrictions or other issues, this error is shown.

## 1104: Group Policy Object (GPO) Deletion Failed

When an already defined configuration is deleted, the corresponding GPO is also deleted. This error is shown when the GPO could not be deleted.

## 1105: Group Policy Object (GPO) Linking Failed

When a configuration is defined, a GPO will be created and linked with the specified targets. This error is shown when the linking fails.

## 1106: Group Policy Object (GPO) Unlinking Failed

When an already defined configuration is suspended, the respective GPO will be unlinked from the targets. This error is shown when the unlinking fails.

## 1107: WMI Query Failed

Endpoint Central fetches computer details through WMI. The WMI query may fail in the following cases:

1. Authentication failure
2. When the machine is shut down
3. When the RPC server is not running

## 1108: Active Directory Error Occurred

Pertains to Active Directory–related errors. Please create a support file by clicking the **Support File** link available under the **Support** tab and send it to [support@desktopcentral.com](mailto:support@desktopcentral.com). The support team will be able to assist you.

## 1109: Unable to Extract Information from the Given MSI Package

The possible reason for this error could be that the MSI package is corrupted.

## 1110: Access Is Denied

The Active Directory credentials are taken while you define the scope of management. This credential is stored in Endpoint Central and is used for deploying configurations. When this credential becomes invalid or does not have the necessary privileges, this error is shown.

One possible reason is that the credential is modified outside Endpoint Central.

## 1111: File Copy Failed

This error message is shown when the user does not have the necessary privileges to copy a file. Check whether the credentials supplied while defining the Scope of Management have the necessary privileges.

## 1112: Folder Copy Failed

This error message is shown when the user does not have the necessary privileges to copy a folder. Check whether the credentials supplied while defining the Scope of Management have the necessary privileges.

## 1113: The Given User Account Is Not a Valid Domain Administrator

This error is shown when the user account provided in the Scope of Management does not belong to the Domain Administrators group.

## 1114: The Given Password Is Wrong

The password provided in the Scope of Management is not valid.

## 1115: Active Directory/Domain Controller Not Found

This error message is shown when no Active Directory or Domain Controller is found in your network. Endpoint Central requires either of the two to perform configurations.

## 1222: The Network Is Not Present or Not Started

This error message is shown when Endpoint Central is unable to discover any domain. To fix this, start the Workstation service on the machine where Endpoint Central is installed.