Remote Desktop Sharing

The Remote Desktop Sharing feature in Endpoint Central MSP enables administrators to access remote computers in a network. This Web-based feature enables you to access all computers.

Read the following sections to learn more about the Remote Desktop Sharing feature:

1. Prerequisites

2. Making required settings

3. Connecting to remote computers

4. Transferring files

5. Troubleshooting tips

Advantages

The advantages of using the Remote Desktop Sharing feature are as follows:

1. Does not require authentication to gain access to a remote computer

2. Supports viewing and accessing remote computers using Active X and Java Plug-ins

3. Enables administrators to prompt users for confirmation before providing access to a remote desktop

4. Ability to record the remote sessions for audit purpose