# System Requirements | ManageEngine Endpoint Central MSP

The system requirements for using Endpoint Central MSP include the following:

- Hardware requirements for [Endpoint Central MSP Server, Endpoint Central MSP Agent, SQL Server and Distribution Server](https://www.manageengine.com/desktop-management-msp/help/server/system-requirements.html#hwreq-heading)
- Network requirements such as Network Card Speed
- Hardware requirements for [Secure Gateway Server](https://www.manageengine.com/desktop-management-msp/help//server/secure-gateway-server.html#forwardingserverreq)
- [Supported Operating Systems](https://www.manageengine.com/desktop-management-msp/help/server/system-requirements.html#sup_os) for Endpoint Central MSP Server, Agent and Distribution Server
- [Supported Browsers](https://www.manageengine.com/desktop-management-msp/help/server/system-requirements.html#sup_brow)
- [Supported Database](https://www.manageengine.com/desktop-management-msp/help/server/system-requirements.html#sup_data)
- [Supported Web Servers](https://www.manageengine.com/desktop-management-msp/help/server/system-requirements.html#sup_web_ser)

## Hardware Requirements

This section gives you information about the hardware requirements for distribution servers, MSSQL database, Endpoint Central MSP servers and agents.

### 1 to 250 computers

| Server | Parameter | Requirement |
|---|---|---|
| **Endpoint Central MSP Server** | Processor information | **Physical Machine:** Intel Core i3 (2 core/4 thread) 2.0 Ghz 3 MB cache<br>**Virtual Machine:** 4 virtual processors (2.0 Ghz 3 MB cache) |
|  | RAM size | 4 GB |
|  | Hard disk space | 5 GB* |
| **Endpoint Central MSP Agents** | Processor | Intel Pentium |
|  | Processor Speed | 1.0 GHz |
|  | RAM size | 512 MB |
|  | Hard disk space | 3 GB** |
| **Network requirement** | Network card speed | Minimum 1 GBPS Network Interface Card (NIC) |
| **SQL Server** | Processor information | **Physical Machine:** Intel Core i3 (2 core/4 thread) 2.0 Ghz 3 MB cache<br>**Virtual Machine:** 4 virtual processors (2.0 Ghz 3 MB cache) |
|  | RAM size | 4 GB |
|  | Hard disk space | 5 GB* |
|  | Edition | Standard/Enterprise |

\* May increase dynamically according to the frequency of scanning  
\** May increase dynamically depending on the operations performed on the client computer

### 251 to 500 computers

| Server | Parameter | Requirement |
|---|---|---|
| **Endpoint Central MSP Server** | Processor information | **Physical Machine:** Intel Core i3 (2 core/4 thread) 2.4 Ghz 3 MB cache<br>**Virtual Machine:** 4 virtual processors (2.4 Ghz 3 MB cache) |
|  | RAM size | 4 GB |
|  | Hard disk space | 10 GB* |
| **Endpoint Central MSP Agents** | Processor | Intel Pentium |
|  | Processor Speed | 1.0 GHz |
|  | RAM size | 512 MB |
|  | Hard disk space | 3 GB** |
| **Network requirement** | Network card speed | Minimum 1 GBPS Network Interface Card (NIC) |
| **SQL Server** | Processor information | **Physical Machine:** Intel Core i3 (2 core/4 thread) 2.4 Ghz 3 MB cache<br>**Virtual Machine:** 4 virtual processors (2.4 Ghz 3 MB cache) |
|  | RAM size | 4 GB |
|  | Hard disk space | 10 GB* |
|  | Edition | Standard/Enterprise |

\* May increase dynamically according to the frequency of scanning  
\** May increase dynamically depending on the operations performed on the client computer

### 501 to 1000 computers

| Server | Parameter | Requirement |
|---|---|---|
| **Endpoint Central MSP Server** | Processor information | **Physical Machine:** Intel Core i3 (2 core/4 thread) 2.9 Ghz 3 MB cache<br>**Virtual Machine:** 4 virtual processors (2.9 Ghz 3 MB cache) |
|  | RAM size | 4 GB |
|  | Hard disk space | 20 GB* |
| **Endpoint Central MSP Agents** | Processor | Intel Pentium |
|  | Processor Speed | 1.0 GHz |
|  | RAM size | 512 MB |
|  | Hard disk space | 3 GB** |
| **Network requirement** | Network card speed | Minimum 1 GBPS Network Interface Card (NIC) |
| **SQL Server** | Processor information | **Physical Machine:** Intel Core i3 (2 core/4 thread) 2.9 Ghz 3 MB cache<br>**Virtual Machine:** 4 virtual processors (2.9 Ghz 3 MB cache) |
|  | RAM size | 4 GB |
|  | Hard disk space | 20 GB* |
|  | Edition | Standard/Enterprise |

\* May increase dynamically according to the frequency of scanning  
\** May increase dynamically depending on the operations performed on the client computer

### 1001 to 3000 computers

| Server | Parameter | Requirement |
|---|---|---|
| **Endpoint Central MSP Server** | Processor information | **Physical Machine:** Intel Core i5 (4 core/8 thread) 2.3 GHz<br>**Virtual Machine:** 8 virtual processors (2.3 Ghz) |
|  | RAM size | 8 GB |
|  | Hard disk space | 30 GB* |
| **Endpoint Central MSP Agents** | Processor | Intel Pentium |
|  | Processor Speed | 1.0 GHz |
|  | RAM size | 512 MB |
|  | Hard disk space | 3 GB** |
| **Network requirement** | Network card speed | Minimum 1 GBPS Network Interface Card (NIC) |
| **SQL Server** | Processor information | **Physical Machine:** Intel Core i5 (4 core/8 thread) 2.3 GHz<br>**Virtual Machine:** 8 virtual processors (2.3 Ghz) |
|  | RAM size | 8 GB |
|  | Hard disk space | 30 GB* |
|  | Edition | Standard/Enterprise |

\* May increase dynamically according to the frequency of scanning  
\** May increase dynamically depending on the operations performed on the client computer

### 3001 to 5000 computers

| Server | Parameter | Requirement |
|---|---|---|
| **Endpoint Central MSP Server** | Processor information | **Physical Machine:** Intel Core i7 (6 core/12 thread) 3.2 GHz<br>**Virtual Machine:** 12 virtual processors (3.2 Ghz) |
|  | RAM size | 8 GB |
|  | Hard disk space | 40 GB* |
| **Endpoint Central MSP Agents** | Processor | Intel Pentium |
|  | Processor Speed | 1.0 GHz |
|  | RAM size | 512 MB |
|  | Hard disk space | 3 GB** |
| **Network requirement** | Network card speed | Minimum 1 GBPS Network Interface Card (NIC) |
| **SQL Server** | Processor information | **Physical Machine:** Intel Core i7 (6 core/12 thread) 3.2 GHz 12 MB cache<br>**Virtual Machine:** 12 virtual processors (3.2 GHz 12 MB cache) |
|  | RAM size | 8 GB |
|  | Hard disk space | 200 GB* |
|  | Edition | Standard/Enterprise |

\* May increase dynamically according to the frequency of scanning  
\** May increase dynamically depending on the operations performed on the client computer

### 5001 to 10000 computers

| Server | Parameter | Requirement |
|---|---|---|
| **Endpoint Central MSP Server** | Processor information | **Physical Machine:** Intel Xeon (8 core/16 thread) 2.6 GHz<br>**Virtual Machine:** 16 virtual processors (2.6 Ghz) |
|  | RAM size | 16 GB |
|  | Hard disk space | 60 GB* |
| **Endpoint Central MSP Agents** | Processor | Intel Pentium |
|  | Processor Speed | 1.0 GHz |
|  | RAM size | 512 MB |
|  | Hard disk space | 3 GB** |
| **Network requirement** | Network card speed | Minimum 1 GBPS Network Interface Card (NIC) |
| **SQL Server** | Processor information | **Physical Machine:** Intel Xeon (8 core/16 thread) 2.6 GHz 20 MB cache<br>**Virtual Machine:** 16 virtual processors (2.6 GHz 20 MB cache) |
|  | RAM size | 16 GB |
|  | Hard disk space | 250 GB* |
|  | Edition | Standard/Enterprise |

\* May increase dynamically according to the frequency of scanning  
\** May increase dynamically depending on the operations performed on the client computer

### 10001 to 15000 computers

| Server | Parameter | Requirement |
|---|---|---|
| **Endpoint Central MSP Server** | Processor information | **Physical Machine:** Intel Xeon (12 core/24 thread) 2.7 GHz<br>**Virtual Machine:** 24 virtual processors (2.7 Ghz) |
|  | RAM size | 32 GB |
|  | Hard disk space | 100 GB* |
| **Endpoint Central MSP Agents** | Processor | Intel Pentium |
|  | Processor Speed | 1.0 GHz |
|  | RAM size | 512 MB |
|  | Hard disk space | 3 GB** |
| **Network requirement** | Network card speed | Minimum 1 GBPS Network Interface Card (NIC) |
| **SQL Server** | Processor information | **Physical Machine:** Intel Xeon (12 core/24 thread) 2.7 GHz 30 MB cache<br>**Virtual Machine:** 24 virtual processors (2.7 GHz 30 MB cache) |
|  | RAM size | 32 GB |
|  | Hard disk space | 500 GB* |
|  | Edition | Standard/Enterprise |

\* May increase dynamically according to the frequency of scanning  
\** May increase dynamically depending on the operations performed on the client computer

**While managing more than 10,000 computers/devices:**

1. It is recommended to install SQL Server and Endpoint Central MSP Server on different machines for performance enhancement.
2. Use Windows Server operating systems.
3. Use enterprise-grade hard drives or solid state drives (SSD).
4. It is recommended to install Distribution Server for every 1000 computers.

### 15001 to 20000 computers

| Server | Parameter | Requirement |
|---|---|---|
| **Endpoint Central MSP Server** | Processor information | **Physical Machine:** Intel Xeon (14 core/28 thread) 2.7 GHz<br>**Virtual Machine:** 28 virtual processors (2.7 Ghz) |
|  | RAM size | 32 GB |
|  | Hard disk space | 120 GB* |
| **Endpoint Central MSP Agents** | Processor | Intel Pentium |
|  | Processor Speed | 1.0 GHz |
|  | RAM size | 512 MB |
|  | Hard disk space | 3 GB** |
| **Network requirement** | Network card speed | Minimum 1 GBPS Network Interface Card (NIC) |
| **SQL Server** | Processor information | **Physical Machine:** Intel Xeon (14 core/28 thread) 2.7 GHz 30 MB cache<br>**Virtual Machine:** 28 virtual processors (2.7 GHz 30 MB cache) |
|  | RAM size | 64 GB |
|  | Hard disk space | 500 GB* |
|  | Edition | Standard/Enterprise |

\* May increase dynamically according to the frequency of scanning  
\** May increase dynamically depending on the operations performed on the client computer

**While managing more than 10,000 computers/devices:**

1. It is recommended to install SQL Server and Endpoint Central MSP Server on different machines for performance enhancement.
2. Use Windows Server operating systems.
3. Use enterprise-grade hard drives or solid state drives (SSD).
4. It is recommended to install Distribution Server for every 1000 computers.

### 20001 to 25000 computers

| Server | Parameter | Requirement |
|---|---|---|
| **Endpoint Central MSP Server** | Processor information | **Physical Machine:** Intel Xeon (16 core/32 thread) 3.0 GHz<br>**Virtual Machine:** 32 virtual processors (3.0 Ghz) |
|  | RAM size | 32 GB |
|  | Hard disk space | 500 GB* |
| **Endpoint Central MSP Agents** | Processor | Intel Pentium |
|  | Processor Speed | 1.0 GHz |
|  | RAM size | 512 MB |
|  | Hard disk space | 3 GB** |
| **Network requirement** | Network card speed | Minimum 1 GBPS Network Interface Card (NIC) |
| **SQL Server** | Processor information | **Physical Machine:** Intel Xeon (16 core/32 thread) 3.0 GHz 30 MB cache<br>**Virtual Machine:** 32 virtual processors (3.0 GHz 30 MB cache) |
|  | RAM size | 64 GB |
|  | Hard disk space | 1 TB* |
|  | Edition | Standard/Enterprise |

\* May increase dynamically according to the frequency of scanning  
\** May increase dynamically depending on the operations performed on the client computer

**While managing more than 10,000 computers/devices:**

1. It is recommended to install SQL Server and Endpoint Central MSP Server on different machines for performance enhancement.
2. Use Windows Server operating systems.
3. Use enterprise-grade hard drives or solid state drives (SSD).
4. It is recommended to install Distribution Server for every 1000 computers.

### 25001 to 35000 computers

| Server | Parameter | Requirement |
|---|---|---|
| **Endpoint Central MSP Server** | Processor information | **Physical Machine:** Intel Xeon (16 core/32 thread) 3.0 GHz<br>**Virtual Machine:** 32 virtual processors (3.0 Ghz) |
|  | RAM size | 32 GB |
|  | Hard disk space | 500 GB* |
| **Endpoint Central MSP Agents** | Processor | Intel Pentium |
|  | Processor Speed | 1.0 GHz |
|  | RAM size | 512 MB |
|  | Hard disk space | 30 GB** |
| **Network requirement** | Network card speed | Minimum 1 GBPS Network Interface Card (NIC) |
| **SQL Server** | Processor information | **Physical Machine:** Intel Xeon (20 core/40 thread) 3.6 GHz 50 MB cache<br>**Virtual Machine:** 40 virtual processors 3.6 GHz 50 MB cache |
|  | RAM size | 64 GB |
|  | Hard disk space | 1 TB* |
|  | Edition | Standard/Enterprise |

\* May increase dynamically according to the frequency of scanning  
\** May increase dynamically depending on the operations performed on the client computer

**While managing more than 10,000 computers/devices:**

1. It is recommended to install SQL Server and Endpoint Central MSP Server on different machines for performance enhancement.
2. Use Windows Server operating systems.
3. Use enterprise-grade hard drives or solid state drives (SSD).
4. It is recommended to install Distribution Server for every 1000 computers.

### Above 35000 computers

For managing more than 35000 computers, contact Endpoint Central MSP Support at [msp-endpointcentral-support@manageengine.com](mailto:msp-endpointcentral-support@manageengine.com). The server setup will be customized based on your network.

### Distribution Server

#### Hardware Requirements for Distribution Servers

The hardware requirements for distribution servers include the following:

| No. of Computers Managed Using the Distribution Server | Processor Information | RAM Size | Hard Disk Space |
|---|---|---|---|
| 1 to 500 | **Physical Machine:** Intel Core i3 (2 core/4 thread) 2.0 Ghz 3 MB cache<br>**Virtual Machine:** 4 virtual processors (2.0 Ghz 3 MB cache) | 4 GB | 6 GB* |
| 501 to 1000 | **Physical Machine:** Intel Core i3 (2 core/4 thread) 2.9 Ghz 3 MB cache<br>**Virtual Machine:** 4 virtual processors (2.9 Ghz 3 MB cache) | 4 GB | 12 GB* |
| 1001 to 3000 | **Physical Machine:** Intel Core i5 (4 core/8 thread) 2.3 GHz<br>**Virtual Machine:** 8 virtual processors (2.3 Ghz) | 8 GB | 16 GB* |
| 3001 to 5000 | **Physical Machine:** Intel Core i5 (6 core/12 thread) 3.2 GHz<br>**Virtual Machine:** 12 virtual processors (3.2 Ghz) | 8 GB | 20 GB* |
| 5000 to 10000 | **Physical Machine:** Intel Core i5 (6 core/12 thread) 3.2 GHz<br>**Virtual Machine:** 12 virtual processors (3.2 Ghz) | 8 GB | 20 GB* |

\* May increase depending on the number of software applications and patches that are deployed

**Note:** It is highly recommended to install Distribution Server for every 1000 computers.

**Note:** In the installed physical/virtual machine, kindly ensure that the mentioned hardware requirements is available exclusively for the Endpoint Central MSP server instance.

## Software Requirements

This section gives you information about the software requirements for Endpoint Central MSP Server, Agent and Distribution Server.

### Supported Operating Systems

#### For Endpoint Central MSP Server & Distribution Servers

You can install Endpoint Central MSP Server & Distribution Servers on any of these Windows operating system versions:

- Windows 7 (supported for Distribution Server only)
- Windows 8 (supported for Distribution Server only)
- Windows 8.1 (supported for Distribution Server only)
- Windows 10
- Windows 11
- Windows Server 2008 R2* (supported for Distribution Server only)
- Windows Server 2012* (supported for Distribution Server only)
- Windows Server 2012 R2* (supported for Distribution Server only)
- Windows Server 2016*
- Windows Server 2019*
- Windows Server 2022*
- Windows Server 2025*

\* Recommended for managing 5000 or more endpoints.

#### For Endpoint Central MSP Agents

You can use Endpoint Central MSP to manage the computers running on the supported operating systems listed here:  
https://www.manageengine.com/products/desktop-central/iframe-doc.html?all_os

#### For Managing Mobile Devices

- Android: Version 4.0 or above
- iOS (incl. iPhone, iPad and iPod): Version 4.0 or above
- Windows Smartphones: Windows Phone 8.1 or above
- Windows laptops (incl. Surface Hubs and Surface Pros): Windows 10
- Chrome OS: Version 57.0 or later
- tvOS: Version 7.0 or above
- macOS: Version 10.11 or later

### Supported Browsers

You are required to install any of the following browsers on your computer to access the Endpoint Central MSP console:

- Microsoft Edge
- Mozilla Firefox
- Google Chrome
- Zoho Ulaa

**Note:** The screen resolution should be 1280 x 1024 pixels or higher.

### Supported Database

Endpoint Central MSP supports the following databases:

- PGSQL
- MSSQL
  - SQL Server 2022
  - SQL Server 2019
  - SQL Server 2017
  - SQL Server 2016

**Note:** Endpoint Central MSP supports the aforementioned SQL Server versions in AWS as well.

### Supported Web Servers

Endpoint Central MSP uses the following web servers:

- Nginx (for static file services)
- Tomcat (for application related services)

### Supported TLS versions

- **From Endpoint Central MSP version 11.2.2330.1:**  
  Endpoint Central MSP and Secure Gateway Server support TLS version 1.2 by default. However, you have the option to enable the older TLS versions (TLS 1.0 and TLS 1.1) from the Security Settings page.
- **Prior to Endpoint Central MSP version 11.2.2330.1:**  
  Endpoint Central MSP and Secure Gateway Server support TLS versions 1.0, 1.1, and 1.2 by default. However, you have the option to disable the older TLS versions (TLS 1.0 and TLS 1.1) from the Security Settings page.