Detect and resolve issues like system slowdowns, crashes, and performance degradation before they turn into support tickets.
Devices slow down, but IT gets to it only after half the workforce raises tickets.
Long boot and login times surface only when 40% of users are affected.
Old devices with weak batteries stay in use for 6-12 months beyond ideal lifespan.
Missed warranty renewals result in 30% higher repair costs.
High GPU usage hurts video calls and design work, causing missed deadlines in 1 of every 4 projects.
Crashes and resets disrupt work, but root causes remain hidden in 80% of cases.
DEX Manager Plus brings real-time telemetry, insights, and automation into one console. It replaces siloed tools and reactive fixes with unified visibility and control. With benchmarking, RCA, and silent remediation, IT teams shift from firefighting to proactive experience management at scale.
DEX isn’t just about smoother logins or faster apps—it’s about giving employees the tools and the environment they need to stay productive, engaged, and happy. For IT teams, it’s a shift from chasing tickets to creating value.
Combine management, security, and experience insights to deliver truly autonomous endpoint operations - all from one console.
Diagnose and resolve device issues instantly with tools like remote control, command prompt, file transfer, and task manager access.
Let users install apps, patches, and fix common issues on their own thereby reducing help desk workload.
Deploy patches, software, and configuration changes silently in the background without disrupting users and give them the flexibility to defer deployment and reboot if needed.
Strike a balance between security and productivity by extending temporary access for peripheral devices and privileged access to apps only when required.
"This solution helps us proactively identify and resolve endpoint issues - before they impact users. Its powerful analytics pinpoint the root cause of failures across hardware, OS, applications, and networks, cutting downtime by up to 40%. It's non-intrusive, easy to deploy, and delivers immediate value. With a deep focus on endpoint experience, it's a scalable solution that puts IT teams ahead of problems - not behind them.”
Siddharth Oruganti,
Global Head EUC, Digital Workplace Practices at LTIMindtree
