# Ask Zia

Last Updated On: 12 Aug 2026

## Introduction

Zia is virtual assistant integrated with DEX Manager Plus, designed to help users automate various tasks and improve overall experience. It leverages OpenAI technology to provide intelligent assistance within the product.

This guide walks you through how to enable Zia, explore its capabilities, and get the most out of it.

### Enabling Zia

1. Zia assistant can be enabled by individual users who have atleast Sensor write or Workflow write in DEX.
2. On first access, users will be prompted to review and confirm the privacy policy.
3. Once accepted, Zia will be activated for that user. Users can then start asking sensor-related questions and receive assistance, as shown in the example image below.

### Zia Features

Managing endpoints involves navigating across multiple areas, and manual tasks can be time-consuming and error-prone. Zia simplifies common operations by providing assistance in the following areas:

- Faster Data Collection with Sensors: Create new sensors from scratch to collect custom data — just by using natural language prompts.
- Script Generation for Sensors: Zia assists in writing PowerShell scripts to define business logic for custom fields in sensors. For example, when defining a variable in a sensor, Zia can help generate the relevant script.
- Workflow Creation Assistance: Create automation workflows effortlessly using simple natural language prompts, without manual configuration.
- Knowledge Assist: Ask product-related questions in natural language and receive accurate, context-aware responses from DEX documentation — without leaving the console.

### Sample Queries

Here are some example prompts you can try with Zia:

- Create sensor to collect SMART Status only and store it in String field

  ![Zia Assistant Example 1](https://cdn.manageengine.com/sites/meweb/images/digital-employee-experience/help/dex/wifi-data-sensor.webp)

- Create workflow to check print spooler service status and restart if crashed

  ![Zia Assistant Example 2](https://cdn.manageengine.com/sites/meweb/images/digital-employee-experience/help/dex/disk-health-sensor.webp)

### Zia Knowledge Assist

Zia Knowledge Assist is an AI-powered assistant that helps IT professionals quickly find answers to product-related questions using DEX documentation. Instead of manually searching through documentation, users can ask questions in natural language and receive accurate, context-aware responses about DEX features, configurations, workflows, sensors, scripts, and other product capabilities.

Powered by OpenAI technology, Zia Knowledge Assist understands your queries and retrieves relevant information from DEX documentation, enabling faster issue resolution, easier feature discovery, and improved productivity.

![Zia Knowledge Assist](https://cdn.manageengine.com/sites/meweb/images/digital-employee-experience/help/dex/dex-zia-knowledge-assist-overview.webp)

Here are some example questions you can ask Zia Knowledge Assist:

- *"How do I create a sensor to monitor disk space?"*
- *"What workflow stages are available in DEX Manager Plus?"*
- *"How do I deploy a workflow to a device group?"*

![Zia Knowledge Assist response](https://cdn.manageengine.com/sites/meweb/images/digital-employee-experience/help/dex/dex-zia-knowledge-assist-response.webp)