Enhancing IT security and efficiency at Saint Francis Ministries with Log360

Challenges faced by Saint Francis

Before the implementation of Log360, Saint Francis struggled with several critical issues, including:

Lack of centralized log analysis:

The organization had no method for analyzing or collecting logs in a centralized manner, making the process inefficient and time-consuming.

Vulnerability to phishing attacks:

With a significant number of employees not familiar with technology, the organization was prone to phishing attacks, especially impersonation attacks targeting the finance team.

Compliance auditing difficulties:

The organization faced challenges in preparing for compliance audits, which made it difficult to meet regulatory requirements efficiently.

Yogendra Mohan, senior network administrator from Saint Francis Ministries, highlighted the gravity of their challenges, stating, "Before implementing Log360, we did not have any method of analyzing or collecting the logs in a centralized method."

Selection process

The organization's primary requirement was a solution that could seamlessly connect with all its endpoint machines and domain controllers to collect logs and manage Active Directory (AD) and Microsoft 365 from a single console. The search for a comprehensive solution led them to explore different SIEM tools in the market.

Exploring SIEM solutions

In their search for the ideal solution, Saint Francis Ministriesevaluated several vendors, including ManageEngine's Log360 and SolarWinds, to address the organization's specific needs. The decision-making process was influenced by several factors, including:

Compatibility with existing systems: As an existing customer of ManageEngine, the organization valued solutions that would seamlessly integrate into their infrastructure.

Customer support experience: Having experienced support from ManageEngine, they were inclined towards a vendor known for effective and responsive customer service.

Feature set and usability: The organization prioritized features like real-time alerting, log analysis, and seamless management of AD and Microsoft 365.

The decision to implement Log360 was based on its comprehensive capabilities and the positive experiences with ManageEngine's support.

Key features of Log360 that helped Saint Francis

Here are some of the features of Log360 that helped Saint Francis secure and monitor their network:

Real-time alerting and log analysis: Immediate notifications and quick access to log analysis enhanced the organization's ability to respond to security incidents.

AD and Microsoft 365 analytics: Simplified analysis of AD and Microsoft 365 from a single console.

Ease of integration and customization: The solution's seamless integration with the existing IT infrastructure and customizable features, such as dashboard widgets and ADManager Plus login integration, met specific organizational needs.

Dashboard customization: The customized dashboard enabled the organization to focus on relevant metrics and data.

Implementation

Saint Francis utilized the onboarding and implementation services of Log360 and described the process as seamless, with immediate benefits in terms of security threat detection. When asked if he would recommend the onboarding service to others, Mohan said, "We would definitely recommend them, as it significantly reduces the time required to set up new systems."

Impact and results

After implementing Log360, Saint Francis saw significant improvements in their operational efficiency and other key areas.

Improved security threat detection: Real-time alerts enabled the organization to detect and respond to security threats immediately, enhancing overall security posture.

Increased productivity and efficiency: The automation of log analysis and report generation by Log360 led to significant time savings, notably moving their staff to more strategic tasks. This shift not only optimized resource allocation but also enhanced the productivity of the IT staff.

Compliance readiness: The solution's comprehensive reporting capabilities prepared the organization for compliance audits.

St. Francis' scoreboard for Log360

Final thoughts

Saint Francis' experience with Log360 has been transformative, with significant improvements in IT security, efficiency, and compliance readiness. The organization has not only streamlined its operations but also enhanced its security posture against threats, especially phishing attacks. This case study underscores the value Log360 has delivered for Saint Francis and a testament to the potential benefits for other organizations facing similar challenges.

About ManageEngine onboarding and implementation services

Our onboarding and implementation services provide solution implementation to clients upon request. This service includes the installation and customized configuration of ManageEngine solutions. It enables clients to seamlessly begin work without worrying about the complexities of installation, deployment, and product use. Every client environment is unique and requires additional support beyond the basic installation and standard features. With custom onboarding, clients have the option to engage a team of product experts to manage the installation, implementation, customization, and training based on business needs.

About Log360

Log360 is a unified SIEM solution with integrated DLP and CASB capabilities that detects, prioritizes, investigates, and responds to security threats. Vigil IQ, the solution's TDIR module, combines threat intelligence, ML-based anomaly detection and rule-based attack detection techniques to detect sophisticated attacks, and offers an incident management console for effectively remediating detected threats. Log360 provides holistic security visibility across on-premises, cloud, and hybrid networks with its intuitive and advanced security analytics and monitoring capabilities.