A Single Platform for ITSM, RMM, and Cybersecurity

All your MSP tools, in one place.

Brands that trust us

Integrated Platform for Managed Services

MSP Central brings remote monitoring and management, service delivery, security, and data protection into one unified console, augmented by AI-driven insights and built for multi-tenant operations. It replaces scattered tools with a secure, cloud-native architecture that’s easy to maintain and built to grow. Your technicians get a consistent experience across modules, while role-based access ensures secure, tenant-aware control. As clients grow and service expectations rise, MSP Central scales with you—offering the reliability and visibility MSPs need to stay ahead.

16,000+

MSP technicians empowered
15+

compliance certifications
2M+

client devices managed
7,100+

MSPs partnered
Built on ManageEngine’s trusted stack, now purpose-built for MSPs

This Is How MSPs Scale Today

Hyper-automation
Smarter with AI
Service Delivery Engine
Operational Efficiency
Seamless Growth

Drive operational excellence with automated workflows, smart triggers, and end-to-end task orchestration built for MSPs.
- Cross-module automation across helpdesk, monitoring, and endpoint security services
- Smart triggers for ticket routing, patching, and compliance actions
- No-code and low-code workflow builders for faster deployment
- Runbook automations to proactively orchestrate incident remediation across on-premises and cloud workloads.
- Intelligent remediation play-books based on known issue patterns
Leverage AI-powered insights and automation to boost efficiency and decision-making.
- A unified data layer across service desk, remote IT operations, and cybersecurity tools
- GenAI for ticket summaries and recommendations
- Custom workflows with AI and automation
- Auto-prioritization of alerts based on impacts and patterns
Deliver and manage services across all client environments efficiently and securely.
- Seamless experience across service operations, device management, and IT security
- Policy-based automation for consistent service delivery
- Custom SLAs and service plans tailored per client
- Prebuilt scripts and workflows for faster onboarding
- Compliance-ready support for HIPAA, the GDPR, SOC 2, ISO/IEC 27001, and more
Create a seamless, branded experience across a website, mobile app, and portal.
- A unified client experience via portal, chatbot, and mobile app
- White-labelled UI to reflect your brand identity
- A mobile app for on-the-go visibility and actions
- Multilingual support and localization options
Leverage built-in services and integrations to grow faster.
- Onboarding assistance for migrating clients and setting up environments
- Partner training, certifications, and onboarding programs
- Regional support with multilingual assistance
- Strategic account management for growth planning
- API access and documentation for ecosystem flexibility

Successful MSP Stories

A great management tool for multi-client environment. As a service provider, we need to manage patches, sofware delivery, mobile management for mobile apps on a multi-client environment. Remote control is probably the most important tool on a regular week. And all this is in a single console.

Gerson M

IT Consultant

We heavily use the below features, and it works perfectly; multi-tenancy, patch management, software deployment, and configuration management.

Faraz H

ITSM team lead, IT and services

Next-Gen MSP Management Starts Here

RMM
ITSM
Server management
Endpoint security
Reports and analytics

Monitor, patch, and troubleshoot devices remotely with a robust RMM engine that scales across clients and geographies.

Automate alerts, script deployments, and health checks to keep devices compliant and secure.
Explore RMM
Manage tickets, contracts, billing, and SLAs from a single ITSM console that aligns your service desk and business operations.

Empower technicians with contextual views and automated workflows to boost productivity.
Explore ITSM
Track uptime, network performance, server loads, and service availability with 80+ KPIs, alongside IT automation to enable self-healing of servers.

Get alerts before issues escalate and remediate faster with automation.
Explore server monitoring
Protect every device with layered endpoint security, integrating an antivirus tool, vulnerability scans, browser security capabilities, and application and device controls.

Use centralized dashboards to gain real-time visibility into exposure and risk levels.
Explore endpoint security
Visualize service performance, technician KPIs, asset usage, and client health with customizable reports and dashboards.

Leverage AI-powered insights to optimize operations and deliver better outcomes.
Explore reports and analytics