ManageEngine for MSPs and MSSPs

One vendor can power every managed service you deliver.

Purpose-built solutions across RMM, ITSM, security, identity, and observability covering every layer of managed services.

Find the tool you need
ManageEngine solutions for MSPs and MSSPs

The MSP profitability suite

A single vendor—total control

One contract, one support line, and one AI-powered data layer, across every product on which your MSP runs

Purpose-built tools for the evolving MSP

Multi-tenancy, per-client billing, and tools engineered for service providers, not retrofitted

Zero Trust Security as a Service

Selling SOCs, SIEM, PAM, and compliance as recurring services without setting up a security practice from scratch

Your all-in-one MSP operating system

Ticketing, RMM, endpoint management, monitoring, and security unified under MSP Central: one console for the entire client base

Affordable power for the modern MSP

Enterprise-grade capabilities at MSP-friendly pricing: per-technician or per-endpoint, monthly billing, and no annual lock-in

AI and automation

The AI engine powering the modern MSP

AIOps

Detecting anomalies, forecasting failures, and automating remediation before tickets are raised

AI in cybersecurity

Next-generation antivirus (NGAV) software, behavioral threat hunting, and zero-day protection powered by real-time ML models

GenAI

AI-assisted ticket resolution, solution drafting, and automated knowledge base (KB) generation

Predictive AI

Category and technician prediction to reduce the triage time and optimize workforce allocation

Ask Zia

A conversational AI chatbot for technician support, threshold tuning, and ticket self-service

Trusted by MSPs of every size, in every region

“The selection of ManageEngine ServiceDesk Plus MSP has been an entirely positive one. We are thrilled with the degree of support we’ve received, the responsiveness to feature requests, the functionality of the platform, and the capabilities now available to us.”
Marc KroesenIT manager, Miratel Solutions
“ManageEngine Endpoint Central MSP provides a powerful RMM system that’s scalable. You can manage multiple clients and endpoints for each client. It’s cost-effective, and installation is simple.”
Jamie L.A small business MSP
“Good all-around RMM tool! I like the ease of management, administration, and deployment to customer sites. RMM Central is easy to use, administer, and deploy to customer sites.”
Hayes A.Manager, managed services
“We find ManageEngine OpManager MSP to be a great network management solution. The customizable dashboards and real-time alerts are great, allowing for proactive issue resolution. [...] The documentation helpful for troubleshooting is great.”
PiyushPlatform engineer

A few of the MSPs running on us

WanstorWanstor
RedShieldRedShield
NorthdoorNorthdoor
AuxilityAuxility
PerfektPerfekt
Future NetwingsFuture Netwings
Happiest Minds TechnologiesHappiest Minds Technologies
Just After MidnightJust After Midnight

The ManageEngine MSP platform

MSP Central is a cloud-native, multi-tenant platform that provides a single console for managing all core MSP functions. Today, the architecture integrates ITSM and SLA management, proactive client IT management, and advanced security monitoring and threat detection into one platform. This setup allows for centralized management and monitoring of all client environments, from ticketing and billing to endpoint security and RMM functions, through a unified interface. The platform features AI-powered automation to execute routine tasks and streamline workflows across all integrated components, providing a scalable, secure foundation for service delivery.

UI: A unified dashboard
What can be handledDevice management and monitoring · Operating system inventory · Technician management
Solutions
Managed infrastructure servicesNOCs
Managed security servicesSOCs
IT command centerHelp desk
Features and capabilities
ITSM and PSARMMManaged securityZero Trust and identity managementObservabilityCloud cost management
For seamless achievementAI orchestration — IT automation and workflow orchestration
AIOps
  • Anomaly detection
  • Forecasting
  • RCA
AI in cybersecurity
  • NGAV software
  • Threat intelligence
GenAI
  • Text Assist
  • Solution Generator
Predictive AI
  • Category Prediction
  • Technician Prediction
Ask Zia
  • Chatbot
  • Ticket handling
  • Threshold profiles
Built on a solid foundation
Cloud architecture
Scalable
Multi-tenant
Homegrown
Data security and integrity
Transparent roadmap and vision
Ecosystem advantage
Native integrations
Third-party integrations
REST APIs
Extensive support
24/7 supportPhone and email assistanceOnboarding assistanceFree KB articlesHelp videos and collateralsCertificationsWebinars

Pick by the category or by the outcome you sell

Solutions
ITSM and PSARMMManaged securityZero Trust and identity managementObservabilityCloud cost management

Cloud cost management

Multi-cloud cost and FinOps management for MSPs

CloudSpend MSPSee and control client cloud spend with cost allocation, budgets, and optimization insights.View product

Secure by design

Choose your data residency region, generate audit evidence on demand, and walk into any client review with reports already in hand.

HIPAAPCI DSSSOC 2ISO/IEC 27001GDPRCCPA/CPRANIST CSFGLBANIS2CMMCPDPALGPD

The MSP edge

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