# End of support specifications for ManageEngine OpManager

OpManager is continuously enhanced and improved to deliver the best monitoring features and network security in the market. As part of this process, legacy versions of OpManager are gradually phased out, starting with an "end of support" or EOS date announcement.

After the specified EOS date, users with legacy builds will not be able to renew their annual maintenance support (AMS) or avail technical support. Users can still continue to use OpManager at their own risk until the version's end of life (EOL) date.

There will be a considerable time gap between the EOS dates and the EOL dates for a build version. This is done to minimize disruption for users and give them time to migrate or update to newer versions. However, we strongly recommend timely updates to newer versions if a current build version is listed for end of support.

## Why updating to the latest version of OpManager is recommended

We release multiple updates every year to ensure that OpManager remains up-to-date and secure. Users who are still using very old versions of OpManager will have to perform multiple updates to upgrade to the latest version. This is a challenging endeavor that we do not recommend. With timely updates, users don't have to face such hassles and can enjoy the following advantages:

1. Latest authentication, encryption, and data protection features.
2. Critical fixes for bugs and glitches.
3. Minimal risk of network security breaches and vulnerabilities.
4. Latest monitoring features and functionalities.
5. Prevention of data loss and disruptions.
6. Support for the latest add-ons and integrations.

## EOS dates for OpManager builds and versions

| Version | Build Nos. | Year of Release | Support/Maintenance Ends on |
|---|---|---|---|
| OpManager 12.6 | 12.6.000 to 12.6.329 | June 14, 2022 | June 31, 2025 |
| OpManager 12.5 | 12.5.361 to 12.5.664 | March 24, 2021 | December 31, 2023 |
| OpManager 12.5 | 12.5.000 to 12.5.360 | February 19, 2020 | March 31, 2023 |
| OpManager 12.4 | 12.4.000 to 12.4.196 | April 2019 | March 31, 2022 |
| OpManager 12.3 | 12.3.000 to 12.3.329 | August 2017 | March 31, 2021 |
| OpManager 12.x | 12000 to 12200 | February 2016 | December 31, 2019 |
| OpManager 11.6 | 11600 | June 2015 | June 30, 2019 |
| OpManager 11.x | 11000 to 11500 | September 2013 | July 31, 2018 |
| OpManager 10.x | 10000 to 10200 | March 2013 | May 31, 2017 |
| OpManager 9.x | 9000 to 9450 | November 2011 | August 31, 2014 |
| OpManager 8.x | 8000 to 8812 | February 2009 | July 31, 2013 |
| OpManager 7.x | 7000 to 7206 | May 2007 | December 31, 2010 |
| OpManager 6.x | 6000 to 6016 | December 2005 | May 31, 2010 |

[How to upgrade OpManager?](https://www.manageengine.com/network-monitoring/service-packs.html)

[What to expect from future releases?](https://www.manageengine.com/network-monitoring/roadmap.html)

[How can we improve OpManager?](https://www.manageengine.com/network-monitoring/need-features.html)

Please be informed that 32 bit installations are no longer available in ManageEngine OpManager. Support for all 32 bit installations was stopped by September 30, 2022. We request all users with 32 bit builds to migrate to our 64 bit installations and help us with the process. You can either download the 64 bit installations from [here](https://www.manageengine.com/network-monitoring/download.html?eol) or contact our support team at [opmanager-support@managengine.com](mailto:opmanager-support@managengine.com) for any queries regarding migration. To check if your installation is a 32 bit or 64 bit setup, click on the support icon (headphones icon on top shelf), scroll down to the Community and Details' section and select the "Installation Info" tab.

**Note:** Internet Explorer (IE) support for OpManager has ended as of Jan 31, 2023. Customers are encouraged to move to other newer browsers.

## Frequently asked questions

### How is end of support different from end of life?

End of support denotes the dates beyond which users can't avail technical support or renew their annual maintenance and support contracts. Users can still continue to use their builds post the EOS date at their own risks. We strongly recommend prompt updates, especially since update paths from very old versions often involve multiple updates and have the risk of data loss.