If you are using Applications Manager's End User Monitoring feature, download the appropriate EUM agent from the table below:
Users who have previously downloaded the EUM agent can upgrade to the latest version by installing the provided service pack from this link.
| Who should Download? | Agent Version | Operating System | |||
|---|---|---|---|---|---|
| Windows (64 Bit) | Linux (64 Bit) | ||||
| Customers using build no. 16600 and above | 21.17 |
SHA256:
7070d12fc754910ffb615e8abd896df4279185f8314a95c586b6a930ce1b4966
Click to copy SHA256 value
|
SHA256:
8b601c2c9730367c544e07fe7aae0593d9d44606a15cc1db8310d1acd30b1beb
Click to copy SHA256 value
|
||
| Customers using build no. 16300 to 16590 | 20.12 |
SHA256:
75109012ce91846c99b7e4e7fe356ab0100c2e6062fae19e33a995c082f130db
Click to copy SHA256 value
|
SHA256:
1e8fd4de18470cb499fc847d6ee91f402f974dee8bc97d0db3b03cc8578b9819
Click to copy SHA256 value
|
||
| Customers using build no. 16000 to 16290 | 20.0 |
SHA256:
2f6cfd8191e0fb896084ac87b3c64b38c415d299455580b94e10fcc409138422
Click to copy SHA256 value
|
SHA256:
a166072a8d28296d88f707824a7b325250fe7dabd22cfaeb6566085d65c6ef22
Click to copy SHA256 value
|
||
| Customers using build no. 15660 to 15981 | 19.0 |
SHA256:
7027b0f4e8e34adfc0e0a146c2e53fafd46a20bc0fc085a2cb8e6035c80077ea
Click to copy SHA256 value
|
SHA256:
e284dfe42cfae920319d56fa26b0d35f20678c71e1278f459e79ed41ca8820f0
Click to copy SHA256 value
|
||
| Customers using build no. 15320 to 15653 | 18.0 |
SHA256:
4268d78bffcd151ac6e5e35d6fc4d5f2d62b62d40a96f34efb4dfe29ce965fd5
Click to copy SHA256 value
|
SHA256:
0591db760a1709dda307fabd1bc1fe237f3831671b12038441a302f994c67d00
Click to copy SHA256 value
|
||
| Customers using build no. 15000 to 15310 | 17.0 |
SHA256:
5a3f3fc8fd12fda685bd8db582a2cddb4055e1d4c5ce7a82234efa61b19f0ffd
Click to copy SHA256 value
|
SHA256:
b58cb0a960ee1b3efb73a2408cf1937fba01dcadfc1310b37bfcdabc48f66ec8
Click to copy SHA256 value
|
||
No. You have to install and run a central Applications Manager server for the EUM agents to start collecting end user metrics.
Contact our technical support team - Toll Free Number : +1 - 925 - 924 - 9500 E-mail: appmanager-support@manageengine.com
No, the trial version has no restrictions and works with both Professional and Enterprise editions of Applications Manager.
The EUM agent add-on is priced as a flat fee. You can monitor any number of resources as long as you do not exceed the overall monitors count. Refer our pricing section for more information.
What are the system requirements for installing the EUM agent?
EUM Agents for Firefox based RBM monitors have to be installed on a dedicated Windows / Linux machine - 8 GB RAM, 40 GB HD. EUM Agents for Microsoft Edge based RBM monitors have to be installed on a dedicated Windows - 8 GB RAM, 40 GB HD. However, Applications Manager can be installed on Windows or Linux. This works with the Professional Edition and Enterprise Edition (with Managed Server).
It allows us to track crucial metrics such as response times, resource utilization, error rates, and transaction performance. The real-time monitoring alerts promptly notify us of any issues or anomalies, enabling us to take immediate action.
Reviewer Role: Research and Development
Tech Support Manager, Lexmark